Engagement Manager

| Chicago
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If you are looking to be part of a team of passionate and enthusiastic account management professionals, working together to hone their business acumen, grow as a team, and rapidly develop into outstanding Engagement Managers, then look no further.

Grow your account management expertise

Engagement Managers are driven to understand the business issues facing their clients, and to use Market Track's data and solutions to deliver improved marketing ROI. We're looking for people who are inquisitive, intuitive, have the confidence to speak with executives, and challenge the status quo. People who are interested in helping their clients uncover new ways to utilize Market Track's data streams, with a passion for improving marketing outcomes.

In return, we offer the promise of a competitive starting salary (with bonus opportunity from day one), comprehensive benefits, unlimited paid time off, and a unique culture that encourages team members to grow and expand their role commensurate with their abilities.

Day-to-day responsibilities

  • Build strong relationships with clients
  • Create customized account plans to diagnose client challenges
  • Connect client business needs with Market Track solutions
  • Conduct new client onboarding sessions and ongoing client training
  • Drive and execute the client renewal process
  • Utilize existing relationships to look for new opportunities to grow the Market Track business
  • Bachelor's degree (any field) with a passion for marketing, research and account management/growth or equivalent experience
  • Proficient in Excel and PowerPoint
  • Experience with large data sets a plus
  • Self-confidence coupled with strong presentation skills
  • Adaptable with strong customer service skills
  • At least 1 - 2 years of account management, research, or sales experience a plus
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Location

Our office is centrally located in the Willis Tower! It is easily accessible to all forms of public transit & many great lunch options.

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