Job Description:

Position Overview

The Learning & Development Coordinator provides overall support services to the Learning & Development Project Management team and to the greater L&D team, as required.  As a member of the project management team, the Coordinator works with and provides assistance in support of the daily business activities of individual teams (Client Training, Internal Training, Resource and Knowledge Management, etc.) as well as supports the broader initiatives of the Learning & Development team as a whole.  The Training Coordinator supports the department in a wide variety of administrative tasks including administration and maintenance of various databases, scheduling client calls and meetings, calendar management, assisting with travel schedules, maintaining weekly meeting agendas and creating departmental communications and reports.

Primary Responsibilities

• Responsible for handling/routing Client Training emails for internal and external clients
• Accountable for coordinating, scheduling and maintaining all training events for new, dedicated, Internal and Client Trainers
• Assist in the daily active management of the client training calendar including entering new course schedules and/or managing cancellations, as necessary
• Assists in the development and enhancement of training and reporting needs within the department
•   Reporting using relevant tools to generate reports and analysis. Provides Admin Support to schedule, complete course set-up and coordinate training for Large Client Trainers.
• Work within and assign the Paylocity demo system to clients and trainers as needed
  • Tracks course certification timelines and works with Resource Knowledge Management manager to submit courses to appropriate industry organizations for re-certification credits as required.
  • Team travel including organizing, coordinating and managing L&D team travel
  • Provide assistance tracking team expenses for budget purposes
  • Event and meeting planning assistance for L&D
  •  Manage team directory, issue updates as necessary
  • Create/manage L&D team key contact list including external key partners and vendors and LMS Administrator tasks such as; Set-up courses, set-up evaluations, assign courses, close courses, generate reports and other administrative tasks
  • Other duties as assigned

Experience and Skills:

Education and Experience

• Detailed-oriented
• Excellent spelling and grammar skills
• Time management skills
• Ability to deal with internal and external customers in a tactful and courteous manner
• Organization skills is a must; be able to juggle multiple projects simultaneously
• Ability to establish and maintain effective working relationships internally and externally 
• Ability to work well under pressure to meet established deadlines
• Proficient in Windows XP, Word, Excel and Outlook
• Excel skills including spreadsheets, formulas, etc. preferred
• PowerPoint skills including presentations, graphic use, template set-up, etc. preferred
• High School Diploma-GED
• Two or more years’ administration experience