Executive Assistant

| Chicago | Hybrid
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Support Flexport's leadership team. The Opportunity:

We're looking for an Executive Assistant to support senior leaders across a few disciplines in our growing Chicago office. Flexport continues to experience dramatic growth in all of our teams. You will be responsible for ensuring the schedule is optimized as well as working alongside leaders to maximize their ability to focus on their team’s key priorities in supporting Flexport’s continued success.

You will manage complicated internal and external meetings and domestic and global travel schedules. This role will support and resolve administrative problems by coordinating preparation of reports, and helping to identify and implement solutions, as appropriate. Additionally, this role will ensure that leaders are prepared for all meetings, including compiling briefing documents for meetings, interviews, and company events.

You will:

  • Handle confidential and non-routine information and facilitate communication between appropriate departments
  • Conserve the team's time by reading and routing correspondence; preparing emails, letters and documents, and assisting with presentations
  • Attend team meetings as needed, taking notes and tracking action items
  • Maintain confidentiality and protect operations by having a high level of discretion
  • Anticipate the needs of our leaders by planning ahead, being resourceful and identifying process improvements 
  • Act as the primary facilitator for internal and external individuals on matters pertaining to leader access; you are the local expert and go-to resource for general requests and questions; you are the keeper of all team resources
  • Help prioritize conflicting needs along with your leaders, and help them track and remind them of short and long-term responsibilities and commitments
  • Prepare and submit expense reports per policy
  • Work independently on assigned projects from start to finish
  • Observe workplace dynamics and keep leaders updated on what is occurring in the environment and feel comfortable interacting with internal and external partners 

You should have:

  • A BA/BS degree and 2+ years of administrative support
  • Attention to detail and have strong written and verbal communication skills
  • The ability to work well under pressure in a fast-paced time sensitive environment while maintaining strong organizational skills and proactively follow through on tasks
  • A problem solver mentality with a genuine interest in learning by helping
  • Confidence in your work, be an efficient self-starter and a decision-maker that can act on instinct 
  • Drive to deliver quickly, across global time zones, and from locations all over the world. We need you not only to keep the trains running on time, but to speed them up
  • A passion to work hard and have a blast doing it. Our team believes what we’re doing is changing the world for the better, and we play to win
  • Experience working in common office productivity suites (GSuite, Microsoft Office, etc), as well as other electronic communications and technologies
  • Bonus: Experience working in a start-up environment is a plus! 

About Flexport:

We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019.

Worried about not having any freight forwarding experience?

  • Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward.
  • What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers.
  • We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. 

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • Google AnalyticsAnalytics
    • PeriscopeAnalytics
    • AsanaManagement
    • ConfluenceManagement
    • TrelloManagement
    • MailChimpEmail

Location

We're located near tons of restaurants and only a 10-minute walk from 3 parks!

An Insider's view of Flexport

What’s the vibe like in the office?

The people in this office are the cream of the crop. They’re down to earth and razor-sharp. You could go up to anyone in the office, ask them a question, and they will stop whatever they were doing and help you out every time.

Victoria

SMB, Account Executive

What's the biggest problem your team is solving?

We are solving the extreme complexity and opacity of trucking coordination and execution in international supply chains. We bring visibility and control to our customers while also reducing operational overhead.

Uri

Director, Engineering

What makes someone successful on your team?

Ownership. Our company is growing quickly and the surface area of our product is growing quickly as well. The strongest contributors identify important projects and see them through completely. They are proactive from the initial research and design phases to the post-launch productive monitoring. As Flexport grows, they emerge as natural leaders.

Max

Senior Staff Engineer

How does your team reward individual success?

Every team member's accomplishments are integral to their peers' success which, in turn, stimulates each of us to celebrate each others wins and nominate one another for projects and roles that facilitate unparalleled career development.

Ellen

Solutions Consultant

What are Flexport Perks + Benefits

Flexport Benefits Overview

Flexport is an employee forward company. We know that life comes first and want you to take the time you need with our flexible paid time off program. We offer 100% covered health, vision, and dental insurance, 401K, performance bonuses, stock with a 10-year tax option, commuter benefits, a generous maternity (18 weeks with a phase back program that offers reduced hours and flexible schedule during their first month back) and paternity leave (8 weeks), free lunch and snacks, dog-friendly offices, pay equity, career advancement, and more.

Culture
Volunteer in local community
Partners with nonprofits
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Diversity
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Flexport's flexible PTO policy allows employees to take as many days off as they need, providing they get manager approval.
Paid volunteer time
Flexport encourages employees to give back with paid volunteer time off up to 10 hours per year.
Paid holidays
Flexport gives all full-time employees paid time off to observe all major holidays.
Paid sick days
Office Perks
Commuter benefits
Flexport offers pre-tax commuter benefits for all full-time employees.
Company-sponsored outings
Company-sponsored happy hours
Pet friendly
Recreational clubs
Relocation assistance
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program

Additional Perks + Benefits

We're proud that we collectively speak over 40 languages and live on 3 continents. We strive to create a workplace where candidates, employees, and all community members within Flexport’s ecosystem of connected organizations are encouraged to share their stories, celebrate their cultures, and learn from one another. Joining Flexport means joining a truly global community.

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