Executive Assistant

| Chicago | Hybrid
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Support Flexport's leadership team.The opportunity:

We're looking for an Executive Assistant to support senior leaders across a few disciplines in our growing Sales organization. Flexport continues to experience dramatic growth in all of our teams. You will be responsible for ensuring the schedule is optimized, and work alongside the leaders in the Global Key Accounts (GKA) and SMB business lines to maximize their ability to focus on their team’s key priorities in supporting Flexport’s continued success. 

This role will play a critical role in ensuring the agility of the GKA and SMB teams by ensuring a clear and concise communication line between their leaders, the teams they oversee and both internal and external stakeholders. You will work cross functionally with Flexport’s executives, and their admins, as well as subject matter leaders within the company to proactively engage them in all phases of the customer relationship. 

You will:

  • Manage internal and external meetings and domestic and global travel schedules
  • Draft, edit, and maintain organizational communications: All-Hands decks, QBR materials, and other written documents 
  • Collaborate with the account management team to ensure appropriate leadership from throughout Flexport is engaged with our customers
  • Implement and track initiatives for the organization; make sure deadlines are met in a timely manner
  • Attend team meetings as needed, taking notes and tracking action items
  • Help to drive culture and engagement in the organization where needed 
  • Maintain confidentiality and protect operations by having a high level of discretion
  • Implement and track initiatives for the organization; make sure deadlines are met in a timely manner 
  • Act as the primary facilitator for internal and external individuals on matters pertaining to leader access; you are the local expert and go-to resource for general requests and questions; you are the keeper of all team resources
  • Help prioritize conflicting needs along with your leaders, and help them keep track of short and long-term responsibilities and commitments
  • Prepare and submit expense reports per policy
  • Take ownership and work independently on assigned projects from start to finish

You should have:

  • You have a BA/BS degree and 3+ years of administrative support
  • You pay attention to details. Being right the first time matters a lot to us
  • You possess strong written and verbal communication skills and feel comfortable interacting with internal and external partners
  • You work well under pressure in a fast-paced time sensitive environment
  • You have strong organizational skills and proactively follow through on tasks
  • You are a problem solver at heart with a genuine interest in learning by helping
  • You are available to deliver quickly, across global time zones, in multiple languages, and from locations all over the world. We need you not only to keep the trains running on time, but to speed them up
  • You love to work awfully hard and have a blast doing it. Our team believes what we’re doing is changing the world for the better, and we play to win
  • You are an efficient self-starter and decision-maker that can act on instinct 
  • You are skilled in the common office productivity suites (GSuite, Microsoft Office, etc), as well as other electronic communications and technologies
  • You have experience in a start-up environment (this is a plus!)
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • Google AnalyticsAnalytics
    • PeriscopeAnalytics
    • AsanaManagement
    • ConfluenceManagement
    • TrelloManagement
    • MailChimpEmail

Location

We're located near tons of restaurants and only a 10-minute walk from 3 parks!

An Insider's view of Flexport

What’s the vibe like in the office?

The people in this office are the cream of the crop. They’re down to earth and razor-sharp. You could go up to anyone in the office, ask them a question, and they will stop whatever they were doing and help you out every time.

Victoria

SMB, Account Executive

What's the biggest problem your team is solving?

We are solving the extreme complexity and opacity of trucking coordination and execution in international supply chains. We bring visibility and control to our customers while also reducing operational overhead.

Uri

Director, Engineering

What makes someone successful on your team?

Ownership. Our company is growing quickly and the surface area of our product is growing quickly as well. The strongest contributors identify important projects and see them through completely. They are proactive from the initial research and design phases to the post-launch productive monitoring. As Flexport grows, they emerge as natural leaders.

Max

Senior Staff Engineer

How does your team reward individual success?

Every team member's accomplishments are integral to their peers' success which, in turn, stimulates each of us to celebrate each others wins and nominate one another for projects and roles that facilitate unparalleled career development.

Ellen

Solutions Consultant

What are Flexport Perks + Benefits

Flexport Benefits Overview

Flexport is an employee forward company. We know that life comes first and want you to take the time you need with our flexible paid time off program. We offer 100% covered health, vision, and dental insurance, 401K, performance bonuses, stock with a 10-year tax option, commuter benefits, a generous maternity (18 weeks with a phase back program that offers reduced hours and flexible schedule during their first month back) and paternity leave (8 weeks), free lunch and snacks, dog-friendly offices, pay equity, career advancement, and more.

Culture
Volunteer in local community
Partners with nonprofits
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Diversity
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Flexport's flexible PTO policy allows employees to take as many days off as they need, providing they get manager approval.
Paid volunteer time
Flexport encourages employees to give back with paid volunteer time off up to 10 hours per year.
Paid holidays
Flexport gives all full-time employees paid time off to observe all major holidays.
Paid sick days
Office Perks
Commuter benefits
Flexport offers pre-tax commuter benefits for all full-time employees.
Company-sponsored outings
Company-sponsored happy hours
Pet friendly
Recreational clubs
Relocation assistance
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program

Additional Perks + Benefits

We're proud that we collectively speak over 40 languages and live on 3 continents. We strive to create a workplace where candidates, employees, and all community members within Flexport’s ecosystem of connected organizations are encouraged to share their stories, celebrate their cultures, and learn from one another. Joining Flexport means joining a truly global community.

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