Experienced Consultant, IT Strategy and Business Process Outsourcing (BPO)

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At West Monroe, our people are our business.

We pride ourselves on bringing a different mindset to consulting—and that takes a different approach: highly collaborative, flexible, and tenacious.

Our people-first culture is core to our identity. It’s something we care about, and something we strive to enrich and preserve. No hierarchies. No siloes. No egos. Just smart ideas, unique perspectives, and the drive to make an impact for our clients. 

We also know that the best outcomes for both our people and our clients result from including diverse perspectives at the table. That’s why inclusion & diversity is one of our core values. 

Every day our clients rely on us to help them tackle their greatest challenges, by strategically deploying technology through a business-focused and industry-specific lens. We bring together both the right knowledge and the right approach, so that they can capitalize on opportunities and deliver real results. That takes the right team. And that’s where you come in.

Ready to thrive in the next step on your career journey?

West Monroe is currently in search of a high-performing Experienced Consultant to join our IT Strategy and Business Process Outsourcing practice. Our team focuses on: Managing the complex technology and services transformation life-cycle from start to end including developing IT and business function transformation strategies, developing Requests for Proposals for complex technology products and services as well as business process outsourcing transactions, conducting vendor assessments, negotiating commercial contracts, and program managing the implementation of new services. Our Experienced Consultants use their experience in supporting the analysis and business case development for specific functional areas; ability to facilitate the gathering of key requirements and client needs for an overall solution; experience in leading the development of a conceptual design for an overall strategic sourcing or outsourcing solution; and expertise in assessments of client operations to develop improvement strategies and recommendations. 



Experienced Consultants are primarily responsible for day-to-day project execution, client relationship management and (in some cases) additional business development. They apply exceptional consulting, sourcing, project management and functional skills in the execution of major project components or entire projects. Additionally, Experienced Consultants can be involved in business development and act as leaders to more junior members. 



Experienced Consultants will work in small project teams and will typically be involved in the following activities:

• Performing detailed quantitative and financial data analysis

• Preparing and delivering presentations to senior management

• Evaluating business processes and systems to improve operational efficiency

• Researching, synthesizing, and reporting on business issues

• Facilitating and/or participating in client meetings and working sessions

• Contributing to proposals for new projects and clients

• Leading discrete portions of projects

• Owning the creation of client documents and presentations

• Supporting the management of client relationships and reporting project status

• Providing coaching, development and moderate supervision of junior staff

• Leading components of project teams to complete client work in accordance with established budget, workplans and staff resources

• Identifying and resolving issues critical to the clients' strategic and operational success 



Qualifications:

• 1-2 years of experience in providing technology and/or business process advisory consultation, which would ideally be with a professional services firm or industry leading Fortune 100 commercial firm

• Exceptional academic performance

• Experience executing projects on an end-to-end basis with minimal supervision

• Outstanding interpersonal skills

• Strong quantitative and diagnostic abilities, including advanced Microsoft Excel skills

• Excellent written and oral communication skills, including strong Microsoft PowerPoint skills

• Demonstrated leadership ability

• Intellectual curiosity and willingness to accept feedback

• Flexibility to adapt to challenging work situations and varied styles

• Ability to multitask

• Desire and ability to work collaboratively and to build relationships with clients and colleagues

• Ability to travel extensively

• Graduate degree in relevant subject area (preferred)

• A commitment to inclusion and diversity, and openness to new ideas and perspectives

Ready to get started? Join our team and make an impact. 

To learn more about inclusion and diversity at West Monroe, visit www.wmp.com/inclusion.  

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Technology we use

  • Engineering
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • AccessDatabases

Location

Chicago is our headquarters, our largest office, and where it all started. Located in the Loop, you’ll find representation across all practices and industries. As our first office, Chicago remains one of the firm’s main hubs for technology and innovation, relying on top talent from the area.

An Insider's view of West Monroe

How does your team reward individual success?

We have this incredible platform called SHOUTOUT, where employees can showcase the great work they have done or worked on with a team. I love it because we can see all the kudos people give each other, and it makes me so happy!

Britt

Employer Brand Specialist

How do you collaborate with other teams in the company?

West Monroe's collaborative culture allows you to grow professionally by working across practices, industries and offices - all while creating value for the client.

Kirsten

Director, Mergers & Acquisitions

What makes someone successful on your team?

If you refuse to shy away from a challenge and enjoy working with an intelligent group of people that genuinely care about those around them, your success will be imminent at West Monroe.

Adam

Senior Manager, Technology

What are West Monroe Perks + Benefits

West Monroe Benefits Overview

Choosing where to build your career is an important decision. Should you choose to build it with West Monroe, we take that commitment seriously.

We believe that when people get the support they need to thrive, they care more, do more, and achieve more. In fact, that’s our whole business strategy. So we strive to provide a total rewards model that illustrates our commitment to our people and their growth, creating value today, tomorrow, and well into the future. We invest in you through an attractive package of rewards that promotes your health and well-being, your financial future, your development, and your satisfaction and enjoyment at work.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
West Monroe has six ERGs: Black Employee Network, Interfaith, Pan-Asian Network, SOMOS, WMPride, and Women's Leadership Network.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Paid industry certifications

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