Expert Storage Engineer at Ensono

| Chicago
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Reporting to the Storage Manager you’ll be an expert technologist, supporting the mission critical storage infrastructure that underpins all of Ensono’s clients. Focused on the storage estate you’ll be covering a broad spectrum of vendors and technologies, ensuring peak operational performance and resiliency is maintained at all times. You will use your knowledge and experience to mentor the existing Storage Team members, and help influence the ongoing development & transformation of the team.
The Storage Team are responsible for maintaining and improving the Storage environment that supports our client estates through:
• Investigation and troubleshooting of Incidents and Problems
• Active life cycle management process and initiatives
• Driving end of life data migrations
• Provisioning storage
• Monitoring available performance and capacity levels within the estate
• Building strong relationships with your peers and the clients
• Driving call escalations to vendor support
You’ll hit the ground running with ongoing projects at scale to migrate 2+PB of data from EMC VMAX2 to VMAX3 and Unity platforms. You’ll have a passion for process streamlining and automation, with current storage platform selection criteria including automatable tools as a requirement. EMC VMAX, Unity, NetApp, SolidFire, 3PAR are the primary platforms under management – with a little bit of everything else as well! You’ll be joining a globally situated team of storage specialists, sharing joint responsibility with your team members across a diverse global estate means there is never a dull moment and active tasks to complete. You could be driving a high client profile storage performance investigation and mentoring your peers as you work; working with project teams on storage platform consumption targets; or making a difference to your team by successfully automating that one provisioning task no-one has been able to crack yet.

Key Responsibilities:

  • As an Expert engineer, you will be able to function efficiently and autonomously to achieve key strategic goals for the team, and effectively manage your time across parallel work streams.
  • You will evangelize and drive automation and process efficiency throughout the estate
  • Broaden your own significant knowledge to encompass all Ensono platforms, and disseminate it throughout the team and organization with quality documentation and education.
  • Rapid and accurate troubleshooting capability to resolve complex client impacting events in record time.
  • Work across teams effectively, engaging with Project Managers, System Administrators, Solution Architects and client business leaders on the full gamut of storage centric tasks.
  • Participation in a 24x7 on-call rotation
  • Demonstrate and adhere to a strong focus on change/incident/problem management

Knowledge:

Required

  • Excellent storage array administration skills (EMC, NetApp, SolidFire)
  • Excellent SAN administration skills (on Brocade and Cisco)
  • Storage-specific scripting capability and experience
  • Very strong demonstrable storage knowledge (breadth and depth)
  • Experience across multiple transport technologies (FC, iSCSI, CIFS, NFS, REST)
  • Experience managing diverse storage platforms over a multi petabyte estate
  • Solid understanding of networking concepts (as related to intersite replication and NAS)
  • Strong understanding of higher level storage consumer systems (unix, windows, vmware, oracle, SAP, SQL)

Desired

  • Experience streamlining work effort and redistributing to lower tier resource within an organisation
  • Experience within a Managed Service Provider, working on multi-tenant platforms
  • Experience with 3PAR, IBM storage, Mainframe technologies

Skills:

  • Excellent demonstrable English written and verbal communication skills
  • Strong problem solving focus
  • Ownership of tasks and workstreams
  • Strong work ethic, able to self-prioritise and work autonomously
  • Able to build strong relationships with peers, clients and vendors
  • Able to communicate in groups with confidence and conviction
  • Ability to document processes and procedures in a clear, concise and logical manner

Experience:

Required

  • At least 7 years’ experience in a storage focused role
  • Demonstrable automation successes
  • Experience running mission critical systems within a multi-site data centre environment
  • In-depth experience with ITIL processes

Desired

  • Tertiary education in a computing-related discipline (Bachelors +)
  • ITIL qualifications
  • Relevant industry certifications

Primary Location City/State:

Downers Grove, IL - Finley, Illinois

Additional Locations (if applicable):

Ensono is an Equal Employment Opportunity Employer. Ensono provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.

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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • RLanguages
    • SqlLanguages
    • AzureLanguages
    • AWSLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • AWSFrameworks

Location

Our HQ is 22 miles from the Loop; near Belmont station, BNSF line. Plenty of places to eat & shop! 2nd office is in downtown Chicago on Madison Ave.

An Insider's view of Ensono

What’s the vibe like in the office?

I find the culture to be very open and collaborative. One can be on a call with a customer and ask your technical resource across from you a specific question or run into our CEO in the hallway while grabbing a cup of coffee. We allow feedback to be given and changes to be heard. Leadership constantly finds ways to make it an exciting workplace

Bailey Cahill

Senior Manager - Partner & Alliances

What does your typical day look like?

A typical day in our Full Stack DevOps world is collaborative, affords room for creative problem-solving, offers unique opportunities and challenges. Our work involves using cloud technologies to solve application’s needs, research datalake technologies and architect to process large amounts of performance data. We also lay 6 man variation of ping

Jake Frazier-Flores

Software Engineer

What are Ensono Perks + Benefits

Ensono Benefits Overview

Benefits include - generous maternity and paternity leave, generous paid days off and company paid holidays. Sabbatical, adoption, compassion and bereavement leave days, adoption assistance and flexible spending account. Healthcare and 401K eligibility on 1st day of work. Paid volunteer days.

Wellness programs - designed to help us be our best! Fitness week, Virgin Pulse® platform, wellness plans for credits and discounts on medical plan contributions.

Fun ergonomic workplace - free snacks, onsite gym & trainer, yoga classes, Beer O'Clock days.

Culture
Volunteer in local community
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Beer O' Cart every month!
Casual Dress
Game Room
Stocked Kitchen
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Onsite gym available!
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Promote from within

Additional Perks + Benefits

15 options for coffee and chocolate drinks (its a coffee machine with an IP address after all!) Also, Starbucks machine with chai latte counts, right? And then after the free snacks and all the hot chocolate - get some steps in while checking your emails in our fitness center. We have associate discounts on various products and services locally and nationally.

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