Fraud Prevention Analyst at Fetch Rewards

| Chicago
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At Fetch Rewards, we have two sayings that sum up the ethos of our organization launched in 2013: 

Defeat the Odds!

What's next?

Our vision is to leverage technology to transform shopping into an engaging, rewarding, and delightful experience, ultimately propelling the time-worn grocery shopping experience into the 21st century. Our technology platform, based around a free smartphone app, ensures that users have the best shopping experience possible. Headquartered in Madison, Wi with offices in Chicago, San Fransisco and New York, we pride ourselves on two things -- the caliber of our work and the scope of our ambition.

Fetch’s next step in evolving the grocery shopping experience will require a Fraud Prevention Analyst in our Chicago, IL office. 

As Fetch Rewards skyrockets in growth, we are becoming a customer favorite. This is due to constant focus on providing an outstanding customer experience. Part of the customer experience is ensuring that good, honest users get their points accurately and without interruption, while people who are trying to cheat the system are prevented from doing so. To combat the bad behavior, we are hiring a Fraud Prevention Agent to join our team. In this role, you will help review suspect activity, and conduct analysis on data to identify better ways to catch fraudulent users.

RESPONSIBILITIES:

  • Identify activity and behaviors indicative of fraudulent behavior based on manual review and data analysis.
  • Daily review of user accounts based on fraudulent activity, follow processes to mitigate and prevent future fraud.
  • Review data and conduct fraudulent analysis to decide upon the viability of new fraud rules.
  • Suggest new methods to catch fraudulent activity early.

SKILLS WE BELIEVE YOU NEED FOR THIS POSITION:

  • Experience with Excel formulas, organization, and analysis
  • Curiosity to ask questions and find answers.
  • Natural enjoyment of exploring data, analytics and gleaning insights.
  • Initiative and openness for other tasks and responsibilities as needed.

BENEFITS:

  • Competitive Salary 
  • Medical, dental, and vision benefits 
  • 401K 
  • Unlimited PTO 
  • Choice of computer equipment
  • Flexible Hours 
 
 
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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • ReactLibraries
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • MemcachedDatabases
    • MongoDBDatabases
    • RedisDatabases

Location

Our building amenities include a fitness center, private theater, bike shelter, conference centers and more!

An Insider's view of Fetch Rewards

How does your team reward individual success?

We offer: Promotions in Title. Increase in salary. More responsibility. Allowing employees to be Empowered to make tough decisions! We give out Tacos on the regular to show appreciation as well!

Linds Siegel

Senior Technical Recruiter

How would you describe the company’s work-life balance?

Second to none! At Fetch Rewards, the importance of work-life balance is ingrained into our culture. There is a mutual understanding amongst the members of each team of when and how we can be reached, which is especially important in a remote working environment. We have an unlimited PTO policy that fosters a sense of trust from our leadership team

Maddy

Recruiting Coordinator

What are Fetch Rewards Perks + Benefits

Fetch Rewards Benefits Overview

Medical, Dental and Vision that provides coverage from day 1.
Anthem, BCBS.
Paid PTO plus additional personal days.
Matching 401K plan.
Pet Insurance.
Pet friendly office.

Culture
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Dental Benefits
Our dental plan covers $1,000 of expenses.
Vision Benefits
The vision benefits plan covers 77% for annual eye exams with $150 for glasses and contact lenses.
Health Insurance Benefits
Life Insurance
Pet Insurance
Nationwide Pet Insurance. We cover 100% for 1 per.
Wellness Programs
Team workouts
During Covid we offer: Remote Yoga and strength training!
Retirement & Stock Options Benefits
401(K)
We match 25% on the first 5% you contribute.
Company Equity
Equity is available for most positions at Fetch Rewards!
Performance Bonus
Performance Bonus is based on individual productivity within the organization.
Match charitable contributions
Child Care & Parental Leave Benefits
Flexible Work Schedule
We provide employees flexible schedules based on the functions of the business.
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
We provide a pre tax program.
Company Outings
We host an annual holiday party and summer event!
Stocked Kitchen
We provide healthy snack options.
Happy Hours
Parking
Pet Friendly
Pet policy is dog friendly daily, Occasional bring your pet to work days.
Professional Development Benefits
Job Training & Conferences
Fetch Rewards offers employees professional development opportunities.
Promote from within
Mentorship program
More Jobs at Fetch Rewards18 open jobs
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