Fraud Prevention Analyst

| Chicago
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At Fetch Rewards, we have two sayings that sum up the ethos of our organization launched in 2013: 

Defeat the Odds!

What's next?

Our vision is to leverage technology to transform shopping into an engaging, rewarding, and delightful experience, ultimately propelling the time-worn grocery shopping experience into the 21st century. Our technology platform, based around a free smartphone app, ensures that users have the best shopping experience possible. Headquartered in Madison, Wi with offices in Chicago, San Fransisco and New York, we pride ourselves on two things -- the caliber of our work and the scope of our ambition.

Fetch’s next step in evolving the grocery shopping experience will require a Fraud Prevention Analyst in our Chicago, IL office. 

As Fetch Rewards skyrockets in growth, we are becoming a customer favorite. This is due to constant focus on providing an outstanding customer experience. Part of the customer experience is ensuring that good, honest users get their points accurately and without interruption, while people who are trying to cheat the system are prevented from doing so. To combat the bad behavior, we are hiring a Fraud Prevention Agent to join our team. In this role, you will help review suspect activity, and conduct analysis on data to identify better ways to catch fraudulent users.

RESPONSIBILITIES:

  • Identify activity and behaviors indicative of fraudulent behavior based on manual review and data analysis.
  • Daily review of user accounts based on fraudulent activity, follow processes to mitigate and prevent future fraud.
  • Review data and conduct fraudulent analysis to decide upon the viability of new fraud rules.
  • Suggest new methods to catch fraudulent activity early.

SKILLS WE BELIEVE YOU NEED FOR THIS POSITION:

  • Experience with Excel formulas, organization, and analysis
  • Curiosity to ask questions and find answers.
  • Natural enjoyment of exploring data, analytics and gleaning insights.
  • Initiative and openness for other tasks and responsibilities as needed.

BENEFITS:

  • Competitive Salary 
  • Medical, dental, and vision benefits 
  • 401K 
  • Unlimited PTO 
  • Choice of computer equipment
  • Flexible Hours 
 
 
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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • RUSTLanguages
    • jQueryLibraries
    • ReactLibraries
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • MemcachedDatabases
    • MongoDBDatabases
    • RedisDatabases

Location

Our neighborhood is located near River North where all of the fantastic restaurants, bars and shops are located.

What are Fetch Rewards Perks + Benefits

Fetch Rewards Benefits Overview

Medical, Dental and Vision that provides coverage from day 1.
Paid PTO plus additional personal days.
Matching 401K plan.
Pet friendly office.

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Dental Benefits
Our dental plan covers $1,000 of expenses.
Vision Benefits
The vision benefits plan covers 77% for annual eye exams with $150 for glasses and contact lenses.
Health Insurance Benefits
Acme's health insurance policy covers up to 77% of out of pocket expenses.
Life Insurance
Life insurance is equal to 1.5 times an employee's annual salary.
Retirement & Stock Options Benefits
401(K)
We match 25% on the first 5% you contribute.
Company Equity
Equity is available for most positions at Fetch Rewards!
Performance Bonus
Performance Bonus is based on individual productivity within the organization.
Child Care & Parental Leave Benefits
Flexible Work Schedule
We provide employees flexible schedules based on the functions of the business.
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
We provide a pre tax program.
Company Outings
We host an annual holiday party and summer event!
Stocked Kitchen
We provide healthy snack options.
Pet Friendly
Pet policy is dog friendly daily, Occasional bring your pet to work days.
Relocation Assistance
We offer relocation assistance if needed.
Professional Development Benefits
Job Training & Conferences
Fetch Rewards offers employees professional development opportunities.
Lunch and learns
Fetch Rewards hosts lunch and learn meetings on occasion.
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program.
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