Garnishment Services Specialist at Paylocity

| Northwest Suburbs
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Our all-in-one software platform gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management.

 

But what makes us different is that our technology is backed by a culture that cares. We care about our team members, clients, and partners – because people matter most. And people have always been at the heart of our business.

 

Since our founding in 1997, this is the thing that's stayed the same, from our employees to the millions of users nationwide that access our platform. We pride ourselves on partnering with our clients to build the workplace they and their employees crave.


Let's go forward together.

 

Position Overview:

The Garnishment Services Specialist provides management of wage garnishment compliance for clients on Garnishment services. Specialists are responsible for the compliance, entry and management of involuntary garnishments for our customers, through timely responses to court communications, analysis of orders, set up and assuring proper calculation and payments.

 

Responsibilities:

• Provide all facets of garnishment service processing in an accurate and timely matter, within 24 hours of receipt

• Maintains knowledge of key garnishment rules and regulations

• Ensures clients are compliant with garnishment orders

• Responds in a timely fashion to client’s garnishment inquiries

• Partner with Account Managers to provide resolution to client inquiries

• Assist with internal projects and align with other departments to achieve company-wide goals

• Proactively identify issues and utilize available resources to identify appropriate solutions for clients

• Dependability/ Follow Up: Timely responsiveness & proactive follow up

• Problem Solve: Troubleshoot and problem solve leveraging knowledge, resources, qualitative and quantitate information

• Communication: provide professional & appropriate internal/ external communication as well as progress updates to all stakeholders

• Guidance – Provide clients guidance on garnishment compliance best practices, organizational change management and Paylocity product fit

• Implement and optimize products – ability to implement products and optimize primary garnishment set up

 

Requirements:

• Bachelor’s degree is preferred; High School Diploma or GED required

• At least 2 years of experience in a client-facing role, payroll, accounting, finance, and/or taxes

• Strong technical aptitude – proficiency with Microsoft Office applications

• Demonstrated basic mathematical aptitude and logical reasoning skills

 

Soft Skills:

• Excellent verbal & written communication skills A proactive, independent, and logical approach to solving complex problems

• Resiliency and the ability to handle multiple tasks, work well under pressure, and thrive in a fast-paced environment

• The drive to learn and be resourceful to figure out solutions independently

• An eagerness to build rapport with clients over the phone and email, focusing on providing quick but thorough responses and taking the time to get to the root of the issue

• Initiative to appropriately and effectively use resources to seek and validate answers, and resolve and document issues

• Ability to collaborate and work in a team environment

• Adaptability/Flexibility

• A proactive, independent, and logical approach to solving complex problems

• Resiliency and the ability to handle multiple tasks, work well under pressure, and thrive in a fast-paced environment

 

Our journey forward.

Paylocity strives to create an organizational culture where every employee has a voice, feels truly welcome, appreciated, and free to be themselves, and is empowered and enabled to do their best work. A strong commitment to diversity, equity, and inclusion is critical to creating such a culture.

We’ve made great strides to support diversity, equity, and inclusion. That being said, we realize there’s still room for improvement. Our current focus is on the following initiatives:

• Education & Awareness

• Client Community

• Company Representation

• Advocacy & Support

• Fairness & Equality

• PCTY Gives

 

Want to learn more, click here to access our DEI flipbook. https://www.flipsnack.com/paylocitycom/diversity-equity-and-inclusion.html

 

This job description has been written to provide an accurate reflection of the current job and to include the general nature of work performed. It is not designed to contain a comprehensive detailed inventory of all duties, responsibilities, and qualifications required of the employees assigned to the job. Management reserves the right to revise the job or require that other or different tasks be performed when circumstances change.

 

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Technology we use

  • Engineering
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • AccessDatabases
    • Microsoft SQL ServerDatabases
    • OracleDatabases

Location

Our office has modern workspaces, a cafe, and a gym. But since we're a talent-anywhere company, you may find our team members all over Chicagoland.

What are Paylocity Perks + Benefits

Paylocity Benefits Overview

Our commitment to hiring the best and brightest employees with a “talent anywhere” strategy means that no matter where you’re located around the country, you can be a part of our growing tech department

• Enjoy an attitude of trust to work remotely, manage your own schedule and be productive
• Work in small, cross-functional product-oriented teams
• Showcase development progress in two-week sprints with strong executive involvement
• Embrace the freedom to innovate, voice opinions and share new ideas

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We have a talent anywhere culture, where employees can work anywhere in the US and/or work from one of three US offices located in Illinois, Florida, and Idaho
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
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