Gift Card Manager
Home Chef is building new ways to provide meal solutions that meet a wide variety of customer needs, and shipping locations both online and in store. Our team is a unique mix of creators, chefs, entrepreneurs, and trailblazers and we’re growing quickly. Our customer-first mentality, combined with a zest for supporting our peers, helped us bring home Built in Chicago’s Startup of the Year Moxie award in 2017. If you’re ready to be part of the action, we’re ready to connect with you. There are no limits to where we can go together.
As the COVID-19 situation continues to escalate in the US and around the world, we are committed to keeping our teams and their families as our greatest priority. To that end, we are making some adjustments to the way we will be doing business in the upcoming weeks.
We are taking all the necessary precautions to keep our employees and customers safe, and would love to have you on our team as we can continue to serve our communities.
The Manager, Gift Cards drives the strategy and daily management of Home Chef’s e-commerce gift card programs including B2C, B2B, 3rd party and bulk purchases. This individual will pursue profitable and sustainable gift card sales growth through innovative product offerings and effective marketing campaigns.
Program Strategy Development & Project Management:
- Build robust growth strategy with specific action items and weekly steps to meet 12-18 retail gift card schedule
- Create innovative gift card promotions - seasonal and occasion - and work with internal and external business partners to launch and manage programs
- Work cross-functionally with the creative team to manage asset build timelines, direction, and deployments
- Leverage a strong understanding of best practices, identifying high revenue opportunities and executing initiatives with an attention to detail
Relationship Management:
- Be the primary point of contact for third party vendors like sales agencies, InComm and Blackhawk.
- Represent Home Chef through industry groups and events like Retail Gift Card Association and Incentive Marketing Association and collaborate with other industry leaders.
- Responsible for presenting at partner meetings, leading internal project status meetings, and delivering oral and written presentations.
- Provide regular updates on sales performance and KPIs to marketing leadership.
Reporting & Analytics:
- Closely monitor the business and preparation of ad hoc, daily, weekly, monthly and quarterly reports.
- Manage annual overall budget of expenses and monthly, quarterly, and annual sales forecasting including working with Finance on projections, submitting invoices for payments and reconciling expenses weekly.
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Perks/Benefits:
- Comprehensive Medical, Dental, and Vision Insurance – benefits start the 1st day of the month following your start date
- Company paid Life Insurance, Short Term Disability and Long Term Disability
- 401k Employer match - 50% on the $1, up to 6% of the employee's earnings
- We offer flexible spending accounts (FSA) for qualified Medical, Dependent Care, Parking, or Transit expenses
- Flexible paid time off (PTO) policy, plus sick days
- Generous Parental Leave
- Great Work/Life Balance – We value and support each individual team member
- Quarterly company-wide “Town Hall” meetings
- Ongoing professional development opportunities by level and function
- Your choice of Windows or Mac laptop, plus an extra screen
- Onsite gym
- Weekly Fooda credit
- Newly renovated office in the historic Old Main Post Office which is located close to multiple Metra and CTA options
- Employee discounts through Perkspot
- Discounts on Home Chef meal kits and at Kroger stores
- Casual dress in a fun, friendly and collaborative work environment
Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!
Home Chef is an equal opportunity employer.
To view the California Applicant Notice click here