Global Operations Manager

| Chicago

We’re reinventing global trade.

Flexport helps more than 10,000 clients and suppliers lead all aspects of their supply chain operations. Started in 2013, we've raised over $300M from investors that include the Founders Fund, Google Ventures, First Round Capital, Bloomberg Beta, Y Combinator, & Wells Fargo.

With offices on three continents, our team is as global as our client base and we’re excited to continue building a product and service they love. Wherever you are, whichever role you play, you’re guaranteed to share your day with committed, encouraging, and resourceful team members.

As we enter our next phase of growth, we’re looking for pragmatic, customer-centric leaders to lead our Global Operations Teams in a player-coach capacity. Salivating at the thought of leading teams while streamlining the inefficient industry of global trade? Keep reading!

What you’ll do:

  • Hire, train, and develop a team of Global Operations Associates;
  • Serve as the face of Flexport for a book of clients - you succeed when they do;
  • Implement strategies to manage international supply chains;
  • Identify and implement rate management strategies;
  • Shepherd clients through the complexities of international trade; and
  • Partner with a Global Account Executive to drive Client Success, Operational Efficiency, and Revenue Generation.

What you’ll need:

  • Experience building, training and leading teams;
  • BA/BS degree preferred and 5 years of experience in Logistics or Supply Chain; or 5 at a top consulting or investment banking firm;
  • Strategic thinking and ground floor execution - no job is too big or too small;
  • Excellent communication, interpersonal, and organizational skills;
  • An obsession with client happiness. You succeed when they succeed;
  • The desire to lead, train, and develop up and coming industry talent.
  • Courage to challenge the status quo when logic and reason require it. See something broken? Fix it.

Where you'll work:

We’re new to Chicago and looking for lifelong learners who want to be a part of a founding team. Come help us build the culture at Flexport!

Investing your time with Flexport means having an immediate impact, all over the world. You’re empowered to do what’s best for everyone and trusted to make the right decisions when and where you need them. Join our collective of entrepreneurs and improve the world’s experience in global trade.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Read Full Job Description

Location

Come be a part of the founding team in our newest U.S. office! We're located near tons of restaurants and only a 10-minute walk from 3 parks!
171 N Aberdeen , Chicago, IL 60607

Insider's spotlight

What are some social events your company does?

We have a lot! In-house trivia nights, monthly team lunch outings, and TedTalk Tuesdays are some. Our office has good vibes all around.

JIllian

Global Operations Associate

How do you collaborate with other teams in the company?

I built a macro-level report of US Exports in our sales territory with the help of the marketing team. We were successful because we are committed to practicing candor, being humble, and finding creative solutions to problems.

Grant

Data Operations Associate

How has your career grown since starting at the company?

We need help in all areas right now, so everyone is touching everything. We have a "leave no stone unturned" approach and we love when people are curious about other functions within the organization!

Rob

Global Operations Manager

What are Flexport Perks + Benefits

Flexport Benefits Overview

Flexport is an employee forward company. We know that life comes first and want you to take the time you need with our flexible paid time off program. We offer Health, Vision, and Dental Insurance, 401K, Performance Bonuses, Stock with a 10-year Tax Option, Commuter Benefits, Maternity and Paternity Leave, Free Lunch and Snacks, Dog-Friendly Offices, Gym Benefits, Pay Equity, Career Advancement, and more…

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Pet Friendly
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

We're proud that we collectively speak over 50 languages and live on 3 continents. We strive to create a workplace where candidates, employees, and all community members within Flexport’s ecosystem of connected organizations are encouraged to share their stories, celebrate their cultures, and learn from one another. Joining Flexport means joining a truly global community.

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