Implementation Manager

| Chicago
Please send resume and a brief introduction to [email protected]
Apply now
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Rise Buildings is a technology company focused on providing an all-in-one solution for the real estate industry. Based in Chicago, we have grown quickly to become a leader in the proptech space, delivering best-in-class property operations and occupant experience to the biggest owners and operators in commercial and residential real estate.

Our product offering includes software paired with enabling hardware deployed globally. Rise aims to put seamless automation into residential and commercial properties, transforming traditionally low-tech spaces into modern, tech-enabled environments. We currently have an extensive feature set that’s continually expanding and deepening, and our platform is leveraged by an entire building’s population, including occupants, management, and staff. Our goal is to reinvent the way people interact with their built environment while unlocking real estate as a distribution channel.

If you’re an entrepreneurial minded, execution-focused professional looking for an opportunity to grow and be part of a closely-knit team, please let us know. We value people who take ownership and get stuff done while working in a highly collaborative, supportive environment.

We are looking for an experienced Implementation Manager to lead the implementation process with our clients from start-to-finish. As an integral part of the Client Success team, you will have full ownership and accountability for client satisfaction and on-time delivery of the Rise platform for your assigned properties.

What You’ll Do

  • Lead the Rise Platform Implementation at your Assigned Properties
  • Create and Maintain Project Plans for each Client
  • Conduct Periodic Meetings and Follow-Up Activities to Ensure the Project Stays on Track
  • Configure the Rise Platform
  • Track and Communicate Progress with Key Internal Stakeholders
  • Ensure all Tasks/Metrics within Zoho Projects are Accurate and Up to Date
  • Partner with the Development Team on Product Issue Reporting and Feature Requests

What You Bring

  • Bachelor’s Degree in Business, Computer Science or Related Field
  • 3+ Years of Experience in Client-Facing SaaS Software Implementation
  • Excellent Communication, Presentation Skills, and Attention to Detail
  • Highly Organized with a Strong Sense of Urgency to Meet Deadlines
  • Demonstrated Ability to Manage Time and Competing Interests
  • Ability to Speak Knowledgeably on Technical Integration Options Available within Implementation

What We Can Offer You

  • A flat organization where you can take on as much responsibility as you can handle
  • A company that is truly entrepreneurial in all that we do. See the company’s workings from the ground up, and get involved at every stage of the game. Every team member is key to our success, and the work you do will have a measurable impact.
  • A fun, challenging environment where everyone has skin in the game. We work hard but enjoy what we do and have fun together.
  • An exciting and passionate team with deep expertise in both technology and real estate. You can learn a lot from them, and they can learn a lot from you.
  • A bright, energetic office in the bustling West Loop neighborhood of Chicago that’s close to fun places to eat and play.
  • Free snacks, drinks, coffee, as well as team lunches and happy hours

 

Read Full Job Description
Please send resume and a brief introduction to [email protected]
Apply now
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • ExpressFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • InVisionDesign
    • FigmaDesign
    • ZeplinDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • ZohoCRM
    • SendGridEmail
    • Zoho CampaignsEmail

Location

Our office in Chicago's West Loop/Fulton Market district and is steps away from public transportation and world-class dining and shopping destination.

An Insider's view of Rise Buildings

How would you describe the company’s work-life balance?

The beautiful part of working at Rise is we don't think of it as work-life balance, but simply balance because we believe you can love work and not have to give up your life as well. It's the same as enjoying working out and still enjoying eating a cheeseburger. We are entrusted to structure and execute our day appropriately and get our work done.

Jen McGee

Director of Training and Development

How do you collaborate with other teams in the company?

The Development team works closely with everyone at Rise, but especially with our Support, Client Success, and Sales teams to ensure we're addressing our customers' needs and delivering value in each release. This includes weekly check-ins where we listen to any new customer feedback and carry those learnings through to our product decisions.

Alec Nathan

Director of Product

How has your career grown since starting at the company?

Since starting with Rise, I’ve had the opportunity to professionally learn and grow on a daily basis. Working directly with our clients allows me to challenge my communication, organization, and interpersonal skills with every task. I foster this growth by adapting to the client’s unique needs and finding the best solutions to meet them.

Jeremy Mackey

Implementation Manager

What are Rise Buildings Perks + Benefits

Rise Buildings Benefits Overview

We're a flat organization where you can take on as much responsibility as you want. Our approach is truly entrepreneurial in all that we do. You can see the company’s workings from the ground up, and get involved at every stage of the game. Everyone is key to our success. We work hard but enjoy what we do and have fun together.

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Free Daily Meals
Game Room
Our game room includes Golden Tee and bubble hockey.
Stocked Kitchen
Fully stocked kitchen with coffee, tea, and soft drinks.
Some Meals Provided
Happy Hours
Happy hours are hosted Once per week.
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Onsite training courses, The ability to attend job related conferences and seminars.
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
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Please send resume and a brief introduction to [email protected]
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
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