Import/Export Specialist at Cisco Meraki

| Chicago
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Cisco Meraki is searching for an Export Specialist to join our Operations team in Chicago! As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand, by simplifying powerful technology we can free passionate people to focus on their mission. Are you ready to join the team?

You:

You look forward to working cross-functionally with various teams and partners, and you thrive on providing superb customer service. You are open to change, excited to tackle meaningful situations, and are eager to get things done (and done well). You are passionate about learning the behind-the-scene operations of a company - how things work, why they are the way they are and what we can do to make things better. Most importantly, you have a contagiously optimistic attitude.

You Will: 

  • Understand and communicate international shipping complexities on a per country basis in APJC, AMER and EMEA regions
  • Troubleshoot export compliance holds, customer routing, and international shipping exceptions
  • Align couriers and forwarders with Meraki’s international shipping procedures for compliance
  • Provide international shipping mentorship to customers, internal teams and sales representatives
  • Assist in compiling and maintaining country profiles to ship product globally
  • Audit 3PL international shipments for export accuracy (label creation, commercial documents, AES filings, Pre-shipment Inspections)
  • Support import clearance issues, PSCs, duty drawback
  • Maintain SOWs/SOPs/POAs with import or export brokers globally
  • Knowledge of networking hardware and dual use strategic goods is a huge plus
  • Other duties as assigned

You Have:

  • 2-3 years of experience managing high-volume exports and import/export compliance
  • BA/BS required with a degree in International Relations, International Business, Operations Management, or International Studies preferred
  • Impeccable organizational, analytical, and communications skills combined with a mindset aimed at solving meaningful problems
  • Advanced Excel skills required and preferred experience using a CRM and ERP system
  • Ability to navigate ACE for import entries or export declarations.
  • Multilingual preferred
  • Multilingual preferred

Are you wondering what it is like to work at Cisco Meraki? Picture a beautiful office, healthy catered meals, fully stocked kitchens, onsite gym and paid time off to volunteer. Meraki Cisco has built an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page, at https://meraki.cisco.com/jobs, and we look forward to talking with you soon.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.


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Technology we use

  • Engineering
    • C++Languages
    • JavascriptLanguages
    • RubyLanguages
    • ScalaLanguages
    • ReactLibraries
    • Backbone.jsFrameworks

Location

We are located in the West Loop, one of Chicago's fastest-growing neighborhoods surrounded by a slew of new restaurants & art galleries.
The Greek word "Meraki" in Cisco Meraki translates to "soul, creativity, love": Here's why

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An Insider's view of Cisco Meraki

What are some social events your company does?

Meraki Chicago hosts several social events. Some current and past events include weekly yoga and meditation sessions and cocktail classes, cooking classes, drag bingo, talent shows, and more!

Javana

Operations Supervisor

What does your typical day look like?

Badge in the door nearest the espresso machine and make latte art in the form of the Cisco logo. Work can range from teaching customers how RF works to designing multi-site Meraki networks. When I'm not evangelizing customers, teaching Networking-101, or handling escalations, I make easy work of those foolish enough to challenge me at ping pong.

Zakariya

Systems Engineer

How do you make yourself accessible to the rest of the team?

By simply just being around. In addition to the regularly scheduled one on one meetings I have with everyone, I make sure that my team knows I am always here to help, in any situation.

Lorenzo

Netowrk Support Manager

What are Cisco Meraki Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Cisco Meraki has an Employee Experience team dedicated to ensuring that each Merakian has the best experience during their time at Meraki.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
CAAN, Conexion, Connected Black Professionals, Inked, Meraki Gives, Meraki Veterans, Parents @Meraki, QFAM, Women of Meraki
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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