Incident Commander, Cybersecurity

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At West Monroe, our people are our business. 

We pride ourselves on bringing a different mindset to consulting—and that takes a different approach: highly collaborative, flexible, and tenacious.



Our people-first, highly collaborative culture is core to our identity. It’s something we care about, and something we strive to enrich and preserve. No hierarchies. No siloes. No egos. Just smart ideas, and the drive to make an impact for our clients.



Every day our clients rely on us to help them tackle their greatest challenges, by strategically deploying technology through a business-focused and industry-specific lens. We bring together both the right knowledge and the right approach, so that they can capitalize on opportunities and deliver real results. That takes the right team. And that’s where you come in.



Ready for the next step on your career journey?

We’re looking to hire an experienced Incident Commander (Manager-Sr. Manager) to direct and manage multiple work streams and resources during/after Incident Response & Recovery engagements. You will be tasked with the coordination and project management of forensic imaging and analysis, breach containment, and infrastructure recovery planning and execution, performed by an IR consulting team you’ll oversee onsite at our clients. 



This role will often interface with multiple groups, including external parties (law firms, insurance brokers, underwriters, media, public relations, etc.), West Monroe resources, and client resources (C-Suite, Legal, Compliance, Risk, Security, Cybersecurity, Auditing, Operations, IT, Call Centers, Marketing, Investor Relations, Communications, Public Relations). Additionally, the Incident Commander will collaborate with Cybersecurity practice leaders to set the direction of our offerings, establish ongoing relationships with third parties and clients, and work closely with stakeholders to understand business objectives and advise on security risks / mitigation strategies during incident response work.  



Responsibilities: 

  • Lead incident response teams and activities during security incidents (I.e. data breaches, ransomware events)
  • Conduct initial incident triage, assess the effectiveness of various tactics/strategies, and make rapid decisions on appropriate courses of action
  • Review and recommend technical, process, and physical controls to counteract damage from breach events
  • Translate business and technical requirements into concrete projects proposals including detailed work plans and cost estimates to assist in sales efforts and develop client relationships and opportunities
  • Lead forensic investigators and application security analysts in reactive and proactive Threat Hunting engagements, performing endpoint, network, and log analysis
  • Mentor and grow junior resources to develop additional forensic, response, and threat hunting capabilities
  • Promote thought leadership in emerging forensic and investigation technologies; including partnerships, go-to-market offerings, speaking events, and blog posts/whitepapers

Qualifications: 

  • Must have 6-11+ years of experience within the cybersecurity, incident response, and/or IT risk management arena
  • Bachelor’s degree in IT, Computer Science, MIS, or related degree – preferred, not required
  • CISSP, CISM, or equivalent cybersecurity certifications – desired, not required; PMP – desired, not required
  • Leadership experience and confident with incident response management, I.e. technical recovery, legal or compliance notifications, incident response plan development, forensic investigation, and tabletop testing
  • Advisory experience in compliance or regulatory frameworks (I.e. HIPAA, PCI, GDPR, NIST, ISO)
  • Basic understanding of application, database, authentication, and network security principles
  • Ability to convey complex technical security concepts to technical and non-technical audiences during crisis situations, I.e. executive or board level presentations
  • Ability to work with senior business leaders to understand business objectives, identify risk factors, and communicate effective mitigation strategies 
  • Bonus experience: previously worked with Law Enforcement, Forensic / Incident Response Firms, Cyber Insurance providers, Breach Coaches and/or Law Firms
  • Excellent organizational, verbal, presentation/facilitation, and written communication skills
  • Willingness to travel for out of town client engagements, up to 80% 

Ready to get started? Join our team and make an impact.

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Technology we use

  • Engineering
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • AccessDatabases

Location

Chicago is our headquarters, our largest office, and where it all started. Located in the Loop, you’ll find representation across all practices and industries. As our first office, Chicago remains one of the firm’s main hubs for technology and innovation, relying on top talent from the area.

An Insider's view of West Monroe

How does your team reward individual success?

We have this incredible platform called SHOUTOUT, where employees can showcase the great work they have done or worked on with a team. I love it because we can see all the kudos people give each other, and it makes me so happy!

Britt

Employer Brand Specialist

How do you collaborate with other teams in the company?

West Monroe's collaborative culture allows you to grow professionally by working across practices, industries and offices - all while creating value for the client.

Kirsten

Director, Mergers & Acquisitions

What makes someone successful on your team?

If you refuse to shy away from a challenge and enjoy working with an intelligent group of people that genuinely care about those around them, your success will be imminent at West Monroe.

Adam

Senior Manager, Technology

What are West Monroe Perks + Benefits

West Monroe Benefits Overview

Choosing where to build your career is an important decision. Should you choose to build it with West Monroe, we take that commitment seriously.

We believe that when people get the support they need to thrive, they care more, do more, and achieve more. In fact, that’s our whole business strategy. So we strive to provide a total rewards model that illustrates our commitment to our people and their growth, creating value today, tomorrow, and well into the future. We invest in you through an attractive package of rewards that promotes your health and well-being, your financial future, your development, and your satisfaction and enjoyment at work.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
West Monroe has six ERGs: Black Employee Network, Interfaith, Pan-Asian Network, SOMOS, WMPride, and Women's Leadership Network.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Paid industry certifications

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