McDonald's Global Technology
McDonald's feeds and fosters communities in more than 100 countries worldwide.
Hybrid

Incident Response Manager – Program Lead

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Job Description

 

Can you balance a high attention to detail, excellent people skills and perseverance in a fast-paced IT Department? Do you have experience in IT Security? 

McDonald’s, one of the most recognized brands in the world, is seeking a skilled Incident Response Manager to join our IT Security Delivery Assurance Team and support Strategic Programming for our Incident Response capability.

In this strategy oriented role, you will lead road mapping, penetration testing, multiple vendor relationships and deployment, program innovation, process improvement and compliance. In order to be successful, you are able to utilize IT tools, be responsible for documenting the necessary procedures and incident response plan of action needed to quickly mitigate and analyze security incidents as they occur. Your additional experience in process management and a familiarity with legal rules, regulations and platforms are also necessary. You are highly engaged in risk management and mitigation maintaining the forward momentum to assure all assets are operating at their full capacity and you are able to rapidly address security when needed.

That said, the biggest area of increase in our spending has been in technology, which is helping to drive our growth. We’re looking at how to use technology to improve the customer experience and build new customer experiences. We’re also exploring technologies that can help us reduce or eliminate repetitive tasks and make employees’ jobs more interesting and rewarding. With all the new projects and initiatives, it is an exciting time to be on the team that is helping to make a Better McDonald's!

 

Responsibilities

 

Primary Responsibilities include, but are not limited to:

 

·Create and maintain strategic roadmap.

 

·Manage the execution of tabletops, audits, pen tests, MIM forum, vendor deliverables, and process improvements .

 

·Create presentation and awareness material for evangelizing the incident response program

 

·Monitor internal and external policies for compliance.

 

·Develop security standards and standard methodologies for the organization.

 

·Plan and validate organization’s Incident Response plan (IR).

 

·Create and direct the security information assurance for the organization.

 

·Provides technical support for a comprehensive risk management program identifying critical processes and systems; current and projected threats; and system vulnerabilities.

 

·Research the latest information technology (IT) security trends.

 

·Ability to quickly classify an incident and guide the team towards the necessary course of action.

 

·Drive lessons learned and remediation activities throughout the organization.

 

·Recommend security enhancements to management or senior staff.

 

·Work with legal compliance, litigation, and privacy for forensics review of company assets.

 

Minimum Requirements

 

Required Skills:

 

·A minimum of 3-5 years in IT Security Incident Management

 

·Global problem and incident management experience

 

·Experience with security operations in working with a SOC/NOC

 

·Hands-on experience with security and access technologies

 

·Experience with prevention and threat detection devices

 

·Understanding of NIST Framework

 

·Understanding of project management and ITIL methodologies

 

·Passion and Personal Accountability

 

·Guidance Encase Forensics and chain of custody knowledge

 

Desired skills:

 

·B.S. degree in Computer Science or a related technical degree is highly desired

 

·Strong strategy, process, and policy development skills

 

·You have a high level of communication and interpersonal skills

McDonald’s Corporation is an equal opportunity employer committed to a diverse and inclusive workforce.

 

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What are McDonald's Global Technology Perks + Benefits

McDonald's Global Technology Benefits Overview

McDonald's benefits and compensation program is designed to attract, retain, and engage talented people who will deliver strong performance, and help McDonald's achieve our business goals and objectives.

Our team members enjoy:
- Vacation days, personal time and holidays
- Medical, dental and vision coverage, plus other insurance options
- Annual and long-term incentive programs
- Summer hours
- Sabbatical program
- 401K program with company match

Culture
Volunteer in local community
Partners with nonprofits
OKR operational model
Open office floor plan
Flexible work schedule
McDonald's provides employees with a flexible work schedule that includes Summer hours, Core hours, Compressed week, Flexible start and end times.
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Diversity manifesto
Diversity employee resource groups
We believe in a seismic and bold value proposition where every individual feels their culture, identity, and experiences are valued and respected in our 10 Employee Business Networks.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Disability insurance
McDonald's provides both short and long term disability benefits at no cost to you.
Dental insurance
McDonald’s Dental Plans allows you to see the dentist of your choice and provides coverage for preventive, basic, major and orthodontic care at 100%.
Vision insurance
McDonald's Vision Plan provides eye exam coverage and benefits that reduce your costs for prescription eyewear, contact lenses and laser vision correction.
Health insurance
McDonald’s offers medical plan options to help pay for the cost of health care when you need it. During enrollment, you can sign up for the insurance and pick which plan is best for you.
Life insurance
McDonald’s automatically gives you basic life, dependent life, accidental death and dismemberment (AD&D) and Business Travel Accident Insurance (BTA) at no cost to you.
Pet insurance
Financial & Retirement
401(K)
401(K) matching
Once you’re eligible for the company match, McDonald’s will match your contributions with $1 for each $1 you contribute up to a maximum of 6% of your annual pay, up to IRS limits.
Company equity
Performance bonus
Charitable contribution matching
McDonald’s Matching Gifts Program encourages employee support of not-for-profit organizations. Under this program, McDonald’s gives $1 for every $1 you contribute, up to $5,000 a year.
Child Care & Parental Leave Benefits
Childcare benefits
McDonald’s has agreements for employee child care discounts to help you with the cost of child care while you work.
Generous parental leave
McDonald’s provides four types of Parental Leave, and you may be eligible for one or more of the types of leave listed: Paid Parental Leave, Maternity Leave, Adoption Leave, Unpaid Parental Leave.
Family medical leave
The Family and Medical Leave Act (FMLA) and certain state laws allow you to take unpaid leave to care for yourself and your qualified family members, as long as you are eligible.
Adoption Assistance
McDonald’s Adoption Assistance Program helps with the costs of adopting a child. The child must be under age 18 and not related to you by blood or marriage.
Vacation & Time Off Benefits
Generous PTO
McDonald's employees receive between 15 and 25 days per year of paid time off based on years of service.
Sabbatical
Eligible employees get 40 days of paid sabbatical after their first 10 years of working at McDonald's
Paid holidays
Paid sick days
McDonald's employees receive 100 hours per year of paid sick leave.
Office Perks
Commuter benefits
Company-sponsored happy hours
Happy hours are hosted on Thursdays in the summer, and twice a month on Thursdays during the remainder of the year.
Onsite office parking
McDonald's offers employees paid on-site garage parking.
Onsite gym
We have an 8000 square foot gym on our 9th floor with best-in-class equipment, classes, personal training, and magnificent views of the city!
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Promote from within
Continuing education stipend
Paid industry certifications

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