Incident Response Manager
Job Description
McDonalds, one of the most recognized brands in the world, is seeking a skilled Incident Response Manager to join our IT Security Delivery Assurance Team and support Incident Response.
Successful people in this role are able to utilize IT tools, be responsible for documenting the necessary procedures and incident response plan of action needed to quickly mitigate and analyze security incidents as they occur. Additional experience in process management and a familiarity with legal rules, regulations and platforms are also necessary. Be highly engaged in risk management and mitigation maintaining the forward momentum to assure all assets are operating at their full capacity. The Incident Response Manager must be able to rapidly address security when needed.
McDonalds is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries and billions of customers served each year. As the global leader in the food service industry, we have a legacy of innovation and hard work that continues to drive us to build an even better McDonald's. Today, we are growing with velocity and are focused on modernizing experiences while delivering incredible value and quality in the food we serve.
McDonald's is a people business just as much as it is a restaurant business. We strive to be the most inclusive brand on the planet by building diverse teams who create delicious, feel good moments that are easy for everyone to enjoy.
The Quick Service Industry requires quick thinking: our work culture is flexible and dynamic to ensure we are executing with pace and sharing our latest ideas. Our new, state-of-the art headquarters is located in the booming West Loop area in the heart of downtown Chicago. It is set up to be a global hub that fosters collaboration and innovation: take a class at Hamburger University, sample future menu items in our Test Kitchen, grab a McCafe on any floor or utilize the latest technology to connect to your team around the globe. With an onsite caf and our 8000 square foot gym (and a McDonald's, of course!), our office helps us connect with each other like never before.
At McDonald's, we are dedicated to using our scale for good: good for people, our industry and the planet. From bold recycling initiatives and advancing our industry on sustainable sourcing to youth employability initiatives and our partnership with Ronald McDonald House Charities, we see every day as a chance to have a genuine impact on our customers, our people and our partners. We will continue to take on big, global initiatives while remaining great neighbors and supporters of our local communities.
We are moving fast and are adding to our world-class team. Joining McDonald's means thinking big on a daily basis and preparing for a career that can have impact around the world. We are customer obsessed, committed to being leaders in our industry and believe we are better when we work together. Over the last year, we have launched home delivery, radically enhanced the digital experiences of our restaurants, introduced mobile pay and have so much more to come. With all the new projects and initiatives, it is an exciting time to be on the team that is helping to make a Better McDonald's!
Responsibilities
Primary Responsibilities include, but are not limited to:
Monitoring all operations, networks and infrastructure for security issues and investigate an incident as needed.
Monitor internal and external policies for compliance.
Develop security standards and best practices for the organization.
Plan and carry out an organizations Incident Response plan (IR).
Create and direct the security information assurance for the organization.
Provides support for complex computer network exploitation and defense techniques to include deterring, identifying and investigating computer and network intrusions.
Prepare reports that document security incidents and the extent of the damage caused by the incident.
Provides technical support for a comprehensive risk management program identifying mission critical processes and systems; current and projected threats; and system vulnerabilities.
Research the latest information technology (IT) security trends.
Being able to quickly classify an incident and begin the necessary course of action.
Ability to review logs in order to perform high level forensics.
Drive lessons learned and remediation activities throughout the organization.
Recommend security enhancements to management or senior staff.
Work with legal compliance, litigation, and privacy for forensics review of company assets.
Minimum Requirements
Required Skills:
A minimum years of IT Security Incident Management
Global problem and incident management experience
Experience with legal operations and working with a SOC/NOC
Hands-on experience with security and access technologies
Experience with prevention and threat detection devices
Understanding of NIST Framework
CISSP certification
Passion and Personal Accountability
Guidance Encase Forensics and chain of custody knowledge
Desired Skills:
B.S. degree in Computer Science or a related technical degree is highly desired
Strong strategy, process, and policy development skills
A high level of communication and social skills
