Infrastructure Architect, Breach Recovery at West Monroe

| Chicago
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Ready to thrive in the next step on your career journey?

West Monroe is seeking an IT Incident Architect (Infrastructure Recovery) to join our Incident Response & Recovery (IR&R) offering. Our IR&R teams are dedicated to helping clients respond to/recover from ransomware events or similar security/data breaches that are often causing a complete business outage.

We are looking for a technical consultant with experience designing, engineering, and deploying core IT infrastructure technologies – systems, servers, cloud services, application platforms, end-user, etc. – on short timelines. The ideal candidate is an IT architect who can rapidly come up to speed in dynamic, enterprise environments and understand critical client needs. The architect will lead the implementation or recovery of infrastructure technologies that will enable our clients to resume business operations during/after cyberattacks.

Responsibilities:

  • Rapidly deploy to client site(s) during or in the aftermath of a major cybersecurity incident, I.e. ransomware
  • Assess current state of the breached client environment to quickly understand key impacted business systems and processes, and effectively gather business and technical requirements for the solutions
  • Collaborate cross-functionally within a pod of IR&R teammates, including consultants from both Cybersecurity and Cloud & Infrastructure practice areas
  • Evaluate, recommend, and implement new technologies and processes, or recover existing systems, to allow our clients to resume enterprise-wide operations
  • Architect, engineer, deploy, and/or recover critical infrastructure technologies for on-prem and cloud environments
  • Act as technical lead and client POC for all infrastructure recovery efforts related to the breach
  • Drive new business with existing clients by identifying unique opportunities and communicating them to the appropriate client leads, account managers, and/or business developers

Qualifications:

  • Bachelor's degree in relevant field preferred, or equivalent experience required
  • Consulting firm/industry experience preferred
  • 6-10+ years of experience in an IT infrastructure engineering/architecture role in areas such as systems, servers, cloud services, virtualization, networking, storage, hosting, or tools/application platforms
  • Hands-on implementation experience with multiple of the following: Windows OS/Server, Active Directory/Azure AD, MS Exchange, Office/Microsoft 365, PowerShell, Azure Services, Amazon Web Services, virtualization platforms (VMware, Hyper-V), deployment tools (SCCM, MDT), routers/switches and firewalls (Cisco, Juniper)
  • Strong sense of urgency with comfortability delivering solutions in fast-paced, dynamic environments
  • Excellent critical thinking, communication, and project management skills
  • Ability to learn new cloud and infrastructure technologies to enable delivery of cutting-edge solutions
  • Bonus – familiarity with incident response procedures (I.e. triaging, forensics) or experience having supported a corporate IT environment through a ransomware event or data breach
  • Comfortable working flexible hours, including occasionally weekends and overnights, in exchange for schedule flexibility when not actively responding to a client cybersecurity incident
  • Willingness to travel for out of town client engagements – COVID-19 permitting

Ready to get started? Join our team and make an impact.

At West Monroe, our people are our business.

We pride ourselves on bringing a different mindset to consulting—and that takes a different approach: highly collaborative, flexible, and tenacious.

Our people-first culture is core to our identity. It’s something we care about, and something we strive to enrich and preserve. No hierarchies. No siloes. No egos. Just smart ideas, unique perspectives, and the drive to make an impact for our clients.

We also know that the best outcomes for both our people and our clients result from including diverse perspectives at the table. That’s why inclusion & diversity is one of our core values.

Every day our clients rely on us to help them tackle their greatest challenges, by strategically deploying technology through a business-focused and industry-specific lens. We bring together both the right knowledge and the right approach, so that they can capitalize on opportunities and deliver real results. That takes the right team. And that’s where you come in.

West Monroe Partners is an Equal Employment Opportunity Employer 
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about inclusion and diversity at West Monroe, visit www.westmonroe.com/inclusion.

If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here. 

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • AccessDatabases
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases

Location

Chicago is our headquarters, our largest office, and where it all started. Located in the Loop, you’ll find representation across all practices and industries. As our first office, Chicago remains one of the firm’s main hubs for technology and innovation, relying on top talent from the area.

An Insider's view of West Monroe

How do you collaborate with other teams in the company?

West Monroe's collaborative culture allows you to grow professionally by working across practices, industries and offices - all while creating value for the client.

Kirsten

Manager, Mergers & Acquisitions

What makes someone successful on your team?

If you refuse to shy away from a challenge and enjoy working with an intelligent group of people that genuinely care about those around them, your success will be imminent at West Monroe.

Adam

Manager, Technology

What are West Monroe Perks + Benefits

West Monroe Benefits Overview

Choosing where to build your career is an important decision. Should you choose to build it with West Monroe, we take that commitment seriously.

We believe that when people get the support they need to thrive, they care more, do more, and achieve more. In fact, that’s our whole business strategy. So we strive to provide a total rewards model that illustrates our commitment to our people and their growth, creating value today, tomorrow, and well into the future. We invest in you through an attractive package of rewards that promotes your health and well-being, your financial future, your development, and your satisfaction and enjoyment at work.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Our Chiefs Program allows any employee to create a CXO (Chief “Something” Officer) role that is outside of their daily client service role such as Chief Outdoor Officer or Chief Snack Officer.
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
West Monroe has six ERGs: Black Employee Network, Interfaith, Pan-Asian Network, SOMOS, WMPride, and Women's Leadership Network.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Paid industry certifications
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