Company Description

We’ve all had a recruiting experience that stands out, either because it was magical or ‘oh so horrible.’ 

The technology that recruiting teams use to find, connect with, and advance talent often shapes a candidate’s experience. Yello’s software enables employers to recruit effectively and efficiently. If it excites you to be a part of a team that helps some of the world’s largest brands connect with their talent, then come grow your career with Yello. 

Founded in 2008, Yello is a venture-backed talent acquisition software company that empowers Fortune 500 and fast-growing enterprise companies to  find the best talent for their organizations. Our solutions helps recruiters love their work — and helps people early in their careers find their dream job. 

~We believe in bringing our authentic selves to work. 
~We are hungry to learn and are forever curious.
~We do what’s right for our customers, leading with our expertise.
~We are proactive.
~And last but not least, we strive to start with empathy in all of our interactions.

About The Role

The Integrations Consultant owns the integration process with client Applicant Tracking System (ATS) platforms, job boards, SSO, data migrations, address book and other related procedures involved with managing integration for new and existing clients on Yello’s Enterprise and Campus platforms.

This involves understanding and helping to facilitate business requirements definition, field mappings, process flow definition, gap analysis, data conversion, testing, documentation, production migration, transition, post implementation support, assessments, enhancements, security considerations, and future upgrades or refinements. This includes, but is not limited to:

• Manage the implementation of ATS and other platform integrations to include requirements gathering, configuration needs, process documentation, and testing. The integration consultant is generally required to manage multiple implementations simultaneously.
• Lead client facing calls to gather and discuss the aforementioned information
• Work closely with Yello’s Client Success Group (CSG), who will provide support (as needed) for project background, field mapping, client discussions
• Work directly with development teams and product owners to ensure integration requirements are fully understood and met
• Work directly with Project Management to provide regular integration status updates for all integration efforts
• Collaborating with clients to establish and execute a rigorous testing plan
• Manage client communications, client relationships, action items, updates, due dates, and deliverables related to integrations
• Ensure seamless and timely integrations

How You'll Make An Impact

• Serve as a liaison between business, Product, CSG, Project Management, Development and clients. Manages expectations of key stakeholders through frequent and transparent communications.
• Work with the aforementioned teams to:
  • Understand and document integration needs and requirements
  • Translate business needs and requirements into technology solutions
  • Establish key milestone dates
  • Develop project goals, priorities, and approach/create project plans and monitor on-time delivery of project
  • Monitor the quality, design, and development of technology solutions
  • Lead client facing discussions regarding integrations
  • Lead Grooming meetings and planning meetings with the integration development team. 
• Reviews project work to ensure quality and accuracy before releasing to business owners to review
  • If needed, establish web site testing scripts, manages the testing process, and consolidates and prioritizes edits for the development team
  • Facilitate meetings to obtain feedback and edits from business owners and project team
• Keep projects moving efficiently and help project team stay on track with their responsibilities. Escalate issues and risks to management appropriately.
• Improve integration process from requirements gathering to integration throughput by working closely with development, client success, and project management. 
• Ensure smooth and on-time deployments
  • Determine deployment requirements (e.g. timing, audience, communications, training, etc.) working with project team members
  • Identify and resolve potential risks and issues to meeting the deployment requirements and timing early on
• Facilitate meetings with project team members on a regular basis to review project status
• Conduct independent research and become a subject matter expert regarding various external systems including but not limited to ATS, APIs, job boards, etc.
• Work closely with Yello’s Client Success Group, who will provide support (as needed) for project background, field mapping, client discussions
• Work directly with Project Management to provide regular integration status updates for all integration efforts

• Yello reserves the right to assign or reassign the responsibilities and requirements to this job at any time 

What We're Looking For

• A Bachelor's degree or equivalent experience or education is required 
• 2-4 years of experience in a similar role (customer success, implementations, integrations, etc) 
• Strong analytical, problem solving skills with critical thinking ability. You enjoy identifying root causes and solve difficult problems
• Highly enthusiastic, good sense of humor and positive, customer-service mindset 
• Previous experience working in HR systems is a huge plus
• This role is responsible for managing multiple integration projects simultaneously, must have strong organizational skills and the ability to work independently
• Must be able to sit or stand for continuous periods of time
• This role frequently communicates/interacts with individuals, must have strong written and oral communication skills

Additional Information

• Yello is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
• Candidates local to Chicago are preferred.
• You must be authorized to work in the United States.
• Must be able to sit or stand for continuous periods of time.
• This role frequently communicates/interacts with individuals, must have strong written and oral communication skills.
• Yello reserves the right to assign or reassign the responsibilities and requirements to this job at any time.