IT Administrator at Chowbus

| Chicago
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We are looking for a Senior IT Administrator to work with our Infrastructure team and HR team in standing up a secure and efficient environment to allow Chowbus to collaborate in making amazing things happen for our diners, restaurants, and drivers.

You will have the opportunity to

  • Build a team that balances Security and Efficiency needs 
  • Coordinate HR to Establish our Onboarding and Offboarding Procedures
  • Build a Help Desk Rotation for handling access requests and troubleshooting general tooling needs
  • Work day to day with our infrastructure team to take advantage of automation where possible and establish formal manual processes where necessary.

What You'll Do:

  • Managing cloud environments in accordance with IT guidelines
  • Providing escalation for IT support issues that require engineering support
  • Researching SaaS services and making recommendations for which service amongst similar services should be used
  • Managing system and software patching and updates
  • Managing and configuring various SaaS services such as Zenefits, Okta, GSuite, and Atlassian Suite.
  • Educate company teams on the use of cloud applications and services
  • Owning our relationships with IT hardware vendors 
  • Build and managing internal processes for ordering and returning IT equipment

Required Skills

  • Experience managing a the day to day activities of a team
  • Have a track record of success and advancing to roles with increased responsibility and impact. Previous experience in a fast-paced startup or technology-focused company is a plus.
  • Communication Skills to understand the needs of Engineering Partner Teams and managing expectations of what’s possible and what’s feasible.
  • In-depth understanding of cloud/SaaS services such as Zenefits, Okta, 1Password, Atlassian Suite, GSuite, and AWS
  • Must be based in the Chicagoland area

Chowbus is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • WordpressCMS
    • SalesforceCRM
    • SendGridEmail


55 E Jackson Blvd. Suite 450, Chicago, IL 60605

An Insider's view of Chowbus

What's something quirky about your company?

Everything here truly revolves around authentic food. For lunch, employees make subsidized orders through our own platform that are delivered directly to the office. Coworkers might bring in interesting snacks they've found, or samples of new items from our grocery service or desserts for birthdays! There is no shortage of ways to try new cuisines!


Sr. Software Engineer

What does your typical day look like?

No day is the same at Chowbus! My days are typically spent working with teams to analyze and diagnose different areas of the business and implementing solutions to improve it. I typically start my days around 8:30am and finish my work when I feel good about the progress I have made.

Matt Jones

Head of Central Operations

How does the company support your career growth?

There are many opportunities to advance and make change within the company. Leadership does a great job of developing employees' skills and providing feedback towards our goals, setting people up for growth and future success. You truly can play a large role in helping to shape the future of this company, while growing yourself.

Michael Gross

Operations Analyst

How do your team's ideas influence the company's direction?

We don’t say no to any idea, we truly evaluate any employee’s idea. Our strategy is not from the top down, it's from the bottom up, the teams that work with our customers everyday have the most knowledge of what our customers want and that is where the innovation and best ideas come from. We love jamming and creating new ideas with each other!

Linxin Wen


What's the biggest problem your team is solving?

Chowbus has been growing super fast, I joined the company when it was a “small” start-up, now we’ve expanded to more than 20+ cities, it’s inspiring while challenging. For our team, we are trying our best to make sure marketing gives adequate supports to each region, and make efforts to make more people aware of this amazing delivery app.

Cindy Yang

Marketing Manager

What are Chowbus Perks + Benefits

Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Highly diverse management team
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
Company Equity
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Promote from within
Continuing Education stipend
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