IT Business Analysis Specialist at CNA

| Chicago
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Position Summary

Manages business requirements and identifies system impacts for IT programs or projects.  Under technical direction, works with business area and technology representatives to formulate and define scope, impacted systems objectives, system impacts and detailed requirements in alignment with the business request.

Key Responsibilities

• Collaborates with stakeholders to plans and conduct working sessions where business requirements are elicited and reviewed.

• Engage in best agile practices and participate in the agile methodologies that the team selects

• Communicate often and effectively with team members, product managers and project managers.

• Analyzes the problem to identify system impacts and changes.

• Recommends the most viable technology solutions to management for approval. 

• Supports system test planning to ensure that test conditions, scripts, validation criteria, and expected results will successfully test the business and non-functional requirements.

• Participates in design discussions to ensure that solution meet the needs of business and non-functional requirements.

• Manages backlog using the appropriate tools, such as Jira

• Assures that necessary research is performed in order to fully understand the business issues, develop possible solutions and to support development of innovative, cost effective solutions.


May perform additional duties as assigned.

Reporting Relationship

Typically Manager or above


Skills, Knowledge & Abilities

• Ability to quickly understand the business request and use different requirement techniques to analyze the business current state and future state.

• Ability to analyze data from different perspectives to understand current state versus future impacts and/or validate expected results of solution implemented.

• Ability to quickly gain the knowledge of client’s area of business and systems.

• Understanding of Agile methodologies such as Scrum with focus on Continuous Integration and Deployment preferred

• Strong analytical, critical thinking and problem solving skills.

• Solid oral and written communication skills and ability to convey business requirements and technical needs in clear, concise, and effective manner.

• Solid client and interpersonal skills and ability to work effectively with clients and IT staff.

• Ability to understand solutions at a technical level & modern engineering practices preferred

• Broad understanding of the insurance industry, its products, practices and operations is preferred.


Education & Experience

• Bachelor's degree in Business, or related discipline, or equivalent work experience.

• Typically a minimum of four years’ experience in business analysis or other related field. Applicable certificates preferred.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • AccessDatabases
    • DB2Databases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • SalesforceCRM
    • SendGridEmail
    • MarketoLead Gen


Located in the heart of the loop, CNA’s headquarters are at 151 N Franklin. With close proximity to both L and Metra stations.

What are CNA Perks + Benefits

CNA Benefits Overview

One of the many advantages of working at CNA is the benefits program we offer you and your eligible dependents,
beginning on the first day of your employment. The program features a variety of plans that provide health care
benefits, well-being, disability and survivor protection, and 401(k) savings, among others. Below are highlights
of the offerings.

Volunteer in local community
Partners with Nonprofits
Open door policy
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
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