IT Desktop Administrator at Ocient

| Chicago
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IT Desktop Administrator is a technological Swiss army knife working on desktop support, server setup, network and system issues all while helping with the smallest tech questions. 

Responsibilities & Essential Duties:

  • Provide Level 1-2 support for Windows and macOS laptops, along with user access to network resources and applications, both locally and via remote access.
  • Use scripting languages to automate repetitive or difficult tasks.
  •  Diagnose problems and perform root cause analysis through troubleshooting skills, logic, research, and testing.
  • Provide direct support for company resources, software installs and upgrades, office relocations, and expansions and offer input on system improvements.
  • Maintain existing documentation and create new documentation as required.
  • On the job training and interdepartmental training is highly encouraged.

Requirements

  • 3+ years of experience in a corporate environment
  • 3+ years of experience with desktop management and automation technologies
  • Experience with AD, O365, Confluence, G-Suite, and other cloud based softwares
  • Working knowledge of scripting languages
  • Basic network troubleshooting experience with familiarity of Linux
  • Experience with SSO and MFA a plus
  • Critical thinking skills with the ability to identify root causes and develop solutions to complex problems
  • Self-motivated with the ability to follow directions, complete time-sensitive tasks and meet deadlines with minimal supervision
  • Strong planning and organizational skills, with the ability to document processes and procedures

About Ocient:

Ocient is a Chicago-based, venture-funded startup building a SQL compliant, exabyte-scale database platform that achieves 1,000x better performance than Hadoop and NoSQL systems. It is a distributed system optimized for NVMe drives, RDMA networks and high core count processors and is written in C++.  We are led by a management team with seven successful startup exits, including Cleversafe which was the largest software startup exit in Chicago’s history.

 

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Technology we use

  • Engineering
    • C++Languages
    • JavaLanguages
    • AngularJSFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • NoSQLDatabases

Location

100 N. RIverside Plaza Suite 800, Chicago, IL 60606

What are Ocient Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Professional Development Benefits
Lunch and learns
Promote from within
Mentorship program
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