IT Engineer I at VelocityEHS

| Chicago
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GENERAL DESCRIPTION: 

The VelocityEHS IT Team is a close-knit, active department where there’s never a dull moment. We work very hard, but we also go to partner events, tech conferences, work in an agile ever-changing environment, and touch new technologies every year. An Information Technology Engineer is expected to maintain, repair, and troubleshoot desktop hardware and software packages while working directly with the IT manager to proactively identify IT weaknesses and assist in engineering and implementing new technologies and solutions to remedy them. A focus on communication, quality and teamwork are core aspects of this position and success is measured not just on completion of tasks, but also on the employee’s ability to integrate them into their day-to-day work. 

The VelocityEHS work environment is dynamic and innovative.  We have a results-oriented culture that demands intelligence, teamwork and follow-through.  If you have these qualities and enjoy being around other techie, outgoing individuals then check out the details below and apply now.     

 

PRIMARY DUTIES AND RESPONSIBILITIES INCLUDE BUT AREN'T LIMITED TO: 

  • Administer Service Desk Functions  
  • Diagnose, troubleshoot, and support all client hardware (desktop, laptop, desk phone, mobile devices) 
  • Fielding and Monitoring tickets within Service Desk incident tracking system 
  • Desktop Management with Microsoft Intune, Autopilot and other 3rd Party systems 
  • Organization-wide Onboarding and Offboarding 
  • Assist in supporting teleconference software/hardware 
  • Setup and Support All-Hands video conferencing sessions 
  • Serve on a team as a proficient technician for Office 365 - specifically AAD, Exchange Online, Teams and SharePoint Online 
  • Maintain a technical understanding of all aspects of Office 365 
  • Help with the configuration, implementation, and migration of Office 365 
  • Troubleshoot Office 365 related issues and problem resolution 
  • Administrate access Office 365 third-party apps 
  • Provide administrative support for O365/Azure Active Directory 
  • Provide engineer support for a Hybrid On-premises Active Directory 
  • Provide engineer support for On-prem Exchange server and Skype for Business Server environments 
  • PowerShell scripting for automation, infrastructure reports and audits  
  • Assist with configuration of Identity/Access Management (IdP, SAML, SSO) 
  • Provide frontline support for Chromebooks and ChromeOS Products 
  • Monitor licensing for all Microsoft, Adobe, Dell, and A/V software 
  • Provide end user support for a Virtual Desktop Infrastructure with Wyse Thin Clients and Management Suite 
  • Create and maintain existing Solutions and Knowledge Base articles 
  • Monitor threats and maintain our security products 
  • Provide top-notch service to both onsite and remote staff 
  • Create and maintain existing system and SOP documentation 
  • Monitoring, managing, and inventorying company owned assets 
  • Manage system images, patching, and end-user software 
  • Support network printers. scanners, and user connections 
  • Perform desk moves and setup of IT Equipment 

 

REQUIRED SKILLS/QUALIFICATIONS/WORKING CONDITIONS: 

Minimum Skills & Qualifications 

  • 2 to 3 years related experience and/or training 
  • Demonstrated ability to learn in a fast-paced environment 
  • Understanding of hardware, software, best practice, and cross department communication skills 
  • Excellent written and verbal communication skills and ability to multi-task and work independently 
  • Familiarity with the following operating systems; Windows 10, MacOS, iOS and Android 
  • This position must be able to lift and/or move up to 50 pounds 

 

Preferred Skills & Qualifications: 

  • College Degree or equivalent Technical training in the field of Information Technology 
  • Professional certificates in the field of Information Technology or Computer Science 

 

COMPANY DESCRIPTION: 

VelocityEHS is the largest and fastest growing environmental, health, safety (EHS) and sustainability software company in the world. More than 8 million people rely on our innovative on-demand (cloud-computing technology) safety and compliance management solutions to do their jobs safely and protect the environment.

At VelocityEHS, success is an everyday occurrence. Everyone who walks through our doors has an opportunity to make an impact. Our people make the difference at VelocityEHS – that's why we're not just looking for people with the right skills, but for those with the right drive, the right passion and the right character to make our entire team better. We still operate with the same start-up mentality that has made us the leading cloud EHS company, and offer each and every employee the opportunity to grow and reach their full potential.

We’re driven by the work we do to keep others safe, but we also like to have fun while doing it. We believe in producing great results, but also in enjoying the ride. Work-Life balance means two things at VelocityEHS – having time for your life outside of work, and taking steps to bring more life into the workplace. Between all the variety of workplace events, volunteer opportunities and other group activities available, we never forget that dynamic people need and deserve a place to work.

Finally, we understand that taking care of our customers starts with taking care of our employees. Our benefits include excellent medical and dental plans, matching 401(k) saving plan, generous PTO and more. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. We welcome and encourage diversity in the workplace. We thank you for your interest, however, only those candidates selected for an interview will be contacted. No agencies please.

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages

Location

VelocityEHS is located in the heart of downtown Chicago's River North neighborhood. Enjoy shopping, bars and restaurants all along the Riverwalk!

An Insider's view of VelocityEHS

What’s the vibe like in the office?

Electric. Recognition for good work in this office is contagious and once the ball starts rolling you can’t stop it. Everyone wants to see each other succeed. And if you need to decompress after a hectic day you can either go to the game room with your friends or head to the roof to enjoy the Chicago summer.

Vito

Sales Associate

What does your typical day look like?

My typical day involves a mix of internal meetings, client calls, and a lot of emails! On the Customer Success team, we aim to add value and deliver outcomes for our clients, so there is always a new problem to solve. I strategize and collaborate with teams across the organization to ensure we all work together for the success of our clients.

Lauren

Customer Success Manager

What does career growth look like on your team?

Career growth is very important for us. We try to find new openings and opportunities that allow employees to grow within VelocityEHS. This practice has opened many doors, and allowed the company and teams to grow over the last few years. With the amazing team members we work with, there is no shortage of great talent to fill those open spots.

Maya

Senior Director of Software Engineering

How do you make yourself accessible to the rest of the team?

While most people have an open door policy, I take it a step further and also make sure I know EVERY sales person and their name. And every year I set aside August to be my month to do 30 minute 1:1s with anyone on the sales team that wants to meet.

Le

Vice President of Sales

What is your vision for the company?

Our focus is not to be the first or most innovative, but on being the best by truly understanding the obstacles our customers’ face and delivering solutions that help them be more effective. We've already changed the industry – we now look forward to continuing to help lead the digital revolution in health, safety and environmental sustainability.

Glenn

CEO

What are VelocityEHS Perks + Benefits

VelocityEHS Benefits Overview

Here at VelocityEHS, we place a high value on teamwork and understands that a great culture and work environment help to generate innovative ideas. Our employees are self-motivated, hard-working, enthusiastic and enjoy a great work-life balance.

Culture
Volunteer in local community
VelocityEHS partners with local nonprofits to create volunteer opportunities for our employees, who all have up to 2 days volunteer time to use each year.
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Acme employees can contribute up to $2750 annually to their FSA.
Disability Insurance
Disability insurance covers 60% of annual salary up to $6000 monthly maximum payout.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Life insurance is equal to 1 times an employee's annual salary.
Pet Insurance
Our pet insurance policy covers up to 80% of out of pocket expenses.
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
All employees start with 1 day of paid volunteer time per year. This increases to 2 days after 3 years of employment.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong, Pool Table, Foosball, Shuffle Board, Video Games, Darts.
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available

Additional Perks + Benefits

-Roof top deck overlooking the river for summer lunches!
-Summer hours!
-Game room: Including XBox, PlayStation, Pool Table, Nascar Racing, Pin Ball, Ping Pong, Hoop Shot!
-Pre-tax FSA!
-Great culture!