The Technology Manager is a critical role in our technology organization.  This individual will lead a team of technical administrators, engineers and leads responsible for the delivery and operations of those groups. They will be responsible for the strategy, availability, maintenance, and operational activities for their team. This person will work closely with teams across the entire organization including technology and other business verticals. They will seek out and execute on new technology trends while providing guidance and industry experience to ensure success.  The ideal candidate will be comfortable working actively across all levels of the entire organization.

Are you the teammate we are looking for?

Who you are:

• At ease working at all levels of the organization 
• Relentlessly curious about current market and technology trends, able to adapt accordingly 
• Background in Technology Operations with a proven record of success leading Technology /IT operation and delivery teams
• Experience in scaling technology in a high growth environment while minimizing impact to clients
• Established vendor management skills and contract negotiations
• Proven leader with an eye for talent and the ability to mentor and develop the talents of direct reports
• Unflinching in your desire for production and system stability and scalability

How we work:

• Curiosity and candor; the quality of the idea wins the day 
• Casual, focused, and agile environment operating under our shared principles 
• Customers at the center of everything we do
• Small, mission-focused squads with an entrepreneurial spirit backed by enterprise investments
• Consistent routines across stakeholders to ensure complete transparency 
• Close working relationship between executive stakeholders and customers

What we offer:

• A compelling mission to elevate payroll and human resources across the backroom and into the boardroom
• Focus on helping our customers automate manual processes, appeal to the modern workforce, and glean insights from analytics
• Lean enabling process that focuses on putting our customers at the center of everything we do
• A commitment to investing in our products, hiring the best talent, and giving them the chance to meaningfully contribute to a vast market opportunity
• Ample opportunity and encouragement to stay current with external training
• A phenomenal culture that keeps getting better

Education & Experience:

• Demonstrated experience overseeing Windows Server environments and/or Infrastructure
• Demonstrated experience managing external vendor cloud-based solutions
• Demonstrated experience in leading a team of system administrators and engineers
• Working knowledge of enterprise communication systems, networking, and server infrastructure
• Background in properly securing, architecting and managing enterprise systems 
• Experience in a SaaS environment working with development teams, managing changes to the production environment and supporting systems

During the last three months, you would have:

• Managed and mentored technology staff, directing their day-to-day activities
• Planed, designed and executed strategic technology initiatives 
• Pushed boundaries and challenged existing practices by automating manual processes and seeking new ways to incorporate process improvements 
• Participated in and lead change management activities to roll out system changes to production and internal systems
• Managed application deployments for cloud-based applications that ran on Microsoft technologies such as IIS, SQL, and .NET code bases
• Scheduled and applied system and firmware updates with an eye for minimizing risk to in scope systems
• Maintained backup strategies for key enterprise systems which included disaster recovery planning and testing
• Managed and ensured effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection systems
• Worked closely with 3rd party vendors and contractors and was responsible for contract negations and budgetary items
• Partnered with and advised other business organizations to successfully launch and integrate new systems
• Built relationships and communicated with various types and levels of stakeholders across the organization
• Managed risks, escalated priorities and was a key player in addressing major incidents 
• Compiled and analyzed metrics concerning capacity and operations of internal and enterprise system