Basis Technologies
Chicago, IL

IT Specialist

| Chicago
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
WHO WE ARE 

Basis Technologies delivers software and services to automate digital media operations for more than 1,000 leading agencies and brands. 

Our comprehensive ad tech platform, Basis, supports the planning, reporting, and financial reconciliation of direct, programmatic, search, and social media, all in one place. 

We are deeply committed to building software that will change the ad tech industry for the better and are equally dedicated to building an inclusive culture of highly motivated individuals who create a positive and supportive environment together. We invest in our culture and support our employees so they can do their best work. 

Basis Technologies is headquartered in Chicago, with beautiful offices also in Toronto, Dallas, Denver, and New York to name a few. Our employees have the flexibility to work in one of our office locations, completely remote, or a hybrid of the two. Please note, we are hiring on a remote working basis only in the U.S. and Canada.

ABOUT THE TEAM

Centro’s IT Operations team manages the technical solutions that allow each Centron to be effective at their job. This team oversees a mid-sized, modern, secure network of over 800 clients running primarily Windows 10, with a dose of macOS for good measure. Windows Server and Linux rule the server landscape. No matter the issue, this dedicated team provides Raving Fan service for all problems big and small. While their days are sometimes unpredictable, their commitment to learning and educating one another on our increasingly complex network remains constant.

WAYS YOU’LL CONTRIBUTE

You are a technological Swiss army knife who has a passion not only for gadgets and technology, but also a passion for helping others with even the smallest tech questions. You are regularly called a “hero” for saving someone’s day, or a teacher for helping a new employee understand their new laptop. You’re a team player willing to support your coworkers with core projects and you use your endless quest for knowledge to research new technologies that benefit all of Centro. You will also contribute by:

  • Diagnosing and solving problems through troubleshooting skills, logic, and research
  • Providing direct hardware and software support for Windows and macOS laptops, along with user access to cloud solutions, network resources, and applications via remote access tools
  • Providing in-depth knowledge, support, and basic training of Office 365 applications such as Teams, Outlook, OneDrive, and other core functionality of the MS Office suite
  • Providing direct remote support for LAN, WIFI, VPN, printers, mobile devices, and video conferencing tools across both corporate and home networks
  • Adhering to SLAs by responding to tickets and resolving/escalating issues in a timely matter
  • Supporting the IT Operations team with software upgrades and installs, office relocations, and expansions, with optional travel opportunities
  • Deploying PC and Mac notebooks via SCCM and JAMF and onboarding new employees
  • Maintaining records of hardware, software, and network inventory
  • Maintaining existing documentation and creating new documentation as required

WHAT YOU BRING TO THE TABLE

  • 2-4 years of experience in IT Operations
  • Experience with AD and O365
  • Excellent communication and interpersonal skills with the ability to work in and contribute to a team environment
  • Strong critical thinking skills with the ability to identify root causes and develop resolutions to complex problems
  • Self-motivated with the ability to follow directions, complete time-sensitive tasks and meet deadlines with minimal supervision
  • Strong planning and organizational skills, with the ability to document processes and procedures with attention to detail
  • Excellent customer service skills with a true desire to help fellow employees

BONUS POINTS

  • Working experience with SCCM and JAMF
  • Experience supporting users in a corporate, multi-site environment
  • Basic scripting and automation experience a plus

ANYTHING ELSE? 

Don't think you have all the skills required for this role? That's okay, we recognize that experience can be built in many ways. If you have relevant skills that are not reflected in your resume, we welcome your candidacy and encourage you to share more in an optional cover letter, even if your experience doesn’t match our exact requirements.

LIFE WITH BASIS TECHNOLOGIES

We take care of our people and believe that our success depends on the growth and well-being of each one of our team members.

We provide a thoughtful perks and benefits package including competitive 401k/RRSP matching, mental health support, a funded health savings account, paid sabbatical, generous parental leave, a flexible work environment and time off policy, and more. 

We are proud to be an equal opportunity employer are committed to building teams that are diverse in thought, perspective, and culture. We celebrate all team members regardless of gender identity, sexual orientation, race or cultural background, religion, disability, and age. Our employee-led communities enrich our culture of uniqueness, inclusivity, and empowerment. 

See More
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Where we are

The Chicago Loop is a great place to work, located in a central area of Chicago accessible to major public transportation, dining and shopping.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • AerospikeDatabases
    • MixpanelAnalytics
    • PixelmatorDesign
    • SketchDesign
    • Aha!Management
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • Oracle EloquaLead Gen
Previous
Next

What are Basis Technologies Perks + Benefits

Basis Technologies Benefits Overview

While our people work to change an industry, we reward them with industry-leading perks. It’s about making sure our employees feel happy, healthy and fulfilled when they come to work.

Culture
Volunteer in local community
Centro offers each employee one day per calendar year to use for community work or volunteering opportunities. Local offices regularly organizes group volunteer activities for employees.
Partners with Nonprofits
Centro partners with local non-profit organizations to support various causes and to organize group volunteer events for employees.
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

An Insider's view of Basis Technologies

How would you describe the company’s work-life balance?

Instead of balancing work and life, it’s about blending the two. As a parent, I may need to leave for part of the day or before 5. Everyone here understands and I don’t feel guilty. Even if I’m not sitting at my desk from 9-5, my work and my teams work will still be done on time. Centro is giving me the opportunity to live the best life I can.

Matt Klaers

Senior Director, Financial Planning

Centro Chicago Jobs
32

All Jobs
All Jobs
Finance
Data + Analytics
Dev + Engineer
HR + Recruiting
Marketing
Operations
Product
Sales
Tap to close

Recruiting Coordinator (Remote Optional)

Basis Technologies
Chicago
2 days ago
+61
WHO WE ARE  Basis Technologies delivers software and services to automate digital media operations for more than 1,000 leading agencies and brands.  Our comprehensive ad tech platform, Basis, supports the planning, reporting, and financial reconciliation of direct, programmatic, search, and social media, all in one place.  We are deeply committed to building software that will change the ad tech industry for the better and are equally

QA Engineer (Remote Optional)

Basis Technologies
Chicago
2 days ago
+61
WHO WE ARE  Basis Technologies delivers software and services to automate digital media operations for more than 1,000 leading agencies and brands.  Our comprehensive ad tech platform, Basis, supports the planning, reporting, and financial reconciliation of direct, programmatic, search, and social media, all in one place.  We are deeply committed to building software that will change the ad tech industry for the better and are equally

Sr. Systems Engineer (Remote Optional)

Basis Technologies
Chicago
3 days ago
+61
The Production operations team is responsible for all product related infrastructure. We think it’s important that a single team manages the entire lifecycle of infrastructure from development to production. This helps us create reproducible environments with very little variance as code moves through the various environments on its way to production. As a member of the team you’ll be responsible for helping us maintain and improve that infrastructure. One of the ways we improve is by automating as much as possible. As a manager, I track the amount of TOIL work the team is doing and try to keep it below 20% of all ticket volume. (And we try to reduce that percentage limit every quarter as well) This keeps us away from busy work and instead focusing on interesting problems. You’ll probably spend more time in a code editor than a Bash shell. You’ll also work with developers on a variety of tasks from troubleshooting production issues, to aiding in design decisions for new features and services. We tend to also lead the discussions around monitoring. You’ll work with development teams to help coach them on the kind of metrics we need, building actionable alerts and visualizing these metrics in a dashboard. These conversations usually go pretty smoothly, but sometimes there might be a disagreement. Being comfortable providing input and supplying supporting arguments is a necessary skill to be successful in this position. We like strong opinions, loosely held.

SR Revenue Operations Analyst (Remote Optional)

Basis Technologies
Chicago
6 days ago
+61
The Revenue Operations team is a fast growing unit at Centro that uses data to drive sales and set the course for higher performance and efficiency within its business. We create and provide business analysis with delivers context to the sales team, fueling its ability to rapidly grow customer base and revenue.

Customer Success Manager (On Demand) (Remote Optional)

Basis Technologies
Chicago
6 days ago
+61
WHO WE ARE  Basis Technologies delivers software and services to automate digital media operations for more than 1,000 leading agencies and brands.  Our comprehensive ad tech platform, Basis, supports the planning, reporting, and financial reconciliation of direct, programmatic, search, and social media, all in one place.  We are deeply committed to building software that will change the ad tech industry for the better and are equally

Sr Paid Search Specialist (Remote Optional)

Basis Technologies
Chicago
1 week ago
+61
This position drives client development, paid search process improvement, and SEM industry knowledge for the assigned region. This includes day-to-day operations, client deliverables, relationship management, issue resolution, and the retention of select key accounts. As the Senior Paid Search Specialist, you will play an active role in delivering innovative and strategic PPC strategies worthy of Raving Fan service.

Software Engineer, Applications (Remote Optional)

Basis Technologies
Chicago
1 week ago
+61
WHO WE ARE  Basis Technologies delivers software and services to automate digital media operations for more than 1,000 leading agencies and brands.  Our comprehensive ad tech platform, Basis, supports the planning, reporting, and financial reconciliation of direct, programmatic, search, and social media, all in one place.  We are deeply committed to building software that will change the ad tech industry for the better and are equally

Digital Media Associate (Remote Optional)

Basis Technologies
Chicago
1 week ago
+61
WHO WE ARE  Basis Technologies delivers software and services to automate digital media operations for more than 1,000 leading agencies and brands.  Our comprehensive ad tech platform, Basis, supports the planning, reporting, and financial reconciliation of direct, programmatic, search, and social media, all in one place.  We are deeply committed to building software that will change the ad tech industry for the better and are equally

Account Lead (Remote Optional)

Basis Technologies
Chicago
1 week ago
+61
WHO WE ARE  Basis Technologies delivers software and services to automate digital media operations for more than 1,000 leading agencies and brands.  Our comprehensive ad tech platform, Basis, supports the planning, reporting, and financial reconciliation of direct, programmatic, search, and social media, all in one place.  We are deeply committed to building software that will change the ad tech industry for the better and are equally

VP, Marketing Communications

Basis Technologies
Chicago
1 week ago
+61
WHO WE ARE  Basis Technologies delivers software and services to automate digital media operations for more than 1,000 leading agencies and brands.  Our comprehensive ad tech platform, Basis, supports the planning, reporting, and financial reconciliation of direct, programmatic, search, and social media, all in one place.  We are deeply committed to building software that will change the ad tech industry for the better and are equally

Sr Software Engineer, Applications (Remote Optional)

Basis Technologies
Chicago
1 week ago
+61
This role on our Integrations & Data team will be responsible for expanding our integrations platform in addition to partnering with Centro's Big Data team to help architect, scale, and support our app's core data workflows. Other ways you will contribute to the team are by: 

IT Specialist

Basis Technologies
Chicago
1 week ago
+61
WHO WE ARE  Basis Technologies delivers software and services to automate digital media operations for more than 1,000 leading agencies and brands.  Our comprehensive ad tech platform, Basis, supports the planning, reporting, and financial reconciliation of direct, programmatic, search, and social media, all in one place.  We are deeply committed to building software that will change the ad tech industry for the better and are equally

Paid Search Specialist

Basis Technologies
Chicago
1 week ago
+61
WHO WE ARE  Basis Technologies delivers software and services to automate digital media operations for more than 1,000 leading agencies and brands.  Our comprehensive ad tech platform, Basis, supports the planning, reporting, and financial reconciliation of direct, programmatic, search, and social media, all in one place.  We are deeply committed to building software that will change the ad tech industry for the better and are equally

Client Insights Analyst

Basis Technologies
Chicago
1 week ago
+61
WHO WE ARE  Basis Technologies delivers software and services to automate digital media operations for more than 1,000 leading agencies and brands.  Our comprehensive ad tech platform, Basis, supports the planning, reporting, and financial reconciliation of direct, programmatic, search, and social media, all in one place.  We are deeply committed to building software that will change the ad tech industry for the better and are equally

Web Developer

Basis Technologies
Chicago
1 week ago
+61
WHO WE ARE  Basis Technologies delivers software and services to automate digital media operations for more than 1,000 leading agencies and brands.  Our comprehensive ad tech platform, Basis, supports the planning, reporting, and financial reconciliation of direct, programmatic, search, and social media, all in one place.  We are deeply committed to building software that will change the ad tech industry for the better and are equally

Product Marketing Specialist

Basis Technologies
Chicago
1 week ago
+61
WHO WE ARE  Basis Technologies delivers software and services to automate digital media operations for more than 1,000 leading agencies and brands.  Our comprehensive ad tech platform, Basis, supports the planning, reporting, and financial reconciliation of direct, programmatic, search, and social media, all in one place.  We are deeply committed to building software that will change the ad tech industry for the better and are equally

Customer DSP Training Specialist

Basis Technologies
Remote
1 week ago
+61
WHO WE ARE  Basis Technologies delivers software and services to automate digital media operations for more than 1,000 leading agencies and brands.  Our comprehensive ad tech platform, Basis, supports the planning, reporting, and financial reconciliation of direct, programmatic, search, and social media, all in one place.  We are deeply committed to building software that will change the ad tech industry for the better and are equally

Sr Product Manager

Basis Technologies
Remote
2 weeks ago
+61
We are deeply committed to building software that will change the ad tech industry for the better and are equally dedicated to building an inclusive culture of highly motivated individuals who create a positive and supportive environment together. We invest in our culture and support our employees so they can do their best work. 

Paid Social Specialist (Remote Optional)

Basis Technologies
Chicago
2 weeks ago
+61
Centro’s national Paid Social team leverages Basis to help plan, execute, streamline, and analyze strategic, paid social media campaigns for agencies and brands. Always positive and eager to try new tools and tactics, their passion lies in finding unique and creative ways to problem-solve for clients. Internal collaboration and communication are critical, as they work closely with the Sales, Services, AdOps and Analytics teams. These Centrons are committed to thinking outside the box, supporting each other, and pushing themselves to be the best.

Agency Lead

Basis Technologies
Chicago
2 weeks ago
+61
Centro’s Agency Lead team partners with and supports agencies as they push the boundaries of the digital ad space. You will be a part of a team that is nimble, fueled by curiosity, and grounded in a culture of positivity, accountability, and support. At the core of your work is a commitment to helping agencies win BIG. By showcasing Basis and Centro’s commitment to innovation—you will play a part in redefining the agency of the future.

Sr Technical Product Manager - SEM (Remote Optional)

Basis Technologies
Chicago
2 weeks ago
WHO WE ARE  Basis Technologies delivers software and services to automate digital media operations for more than 1,000 leading agencies and brands.  Our comprehensive ad tech platform, Basis, supports the planning, reporting, and financial reconciliation of direct, programmatic, search, and social media, all in one place.  We are deeply committed to building software that will change the ad tech industry for the better and are equally

Sr Technical Product Manager - Data Integrations (Remote Optional)

Basis Technologies
Chicago
2 weeks ago
WHO WE ARE  Basis Technologies delivers software and services to automate digital media operations for more than 1,000 leading agencies and brands.  Our comprehensive ad tech platform, Basis, supports the planning, reporting, and financial reconciliation of direct, programmatic, search, and social media, all in one place.  We are deeply committed to building software that will change the ad tech industry for the better and are equally

Data Scientist (Remote Optional)

Basis Technologies
Chicago
2 weeks ago
WHO WE ARE  Basis Technologies delivers software and services to automate digital media operations for more than 1,000 leading agencies and brands.  Our comprehensive ad tech platform, Basis, supports the planning, reporting, and financial reconciliation of direct, programmatic, search, and social media, all in one place.  We are deeply committed to building software that will change the ad tech industry for the better and are equally

Customer Onboarding Specialist

Centro
Chicago
2 weeks ago
WHO WE ARE  Centro delivers software and services to automate digital media operations for more than 1,000 leading agencies and brands.  Our comprehensive ad tech platform, Basis, supports the planning, reporting, and financial reconciliation of direct, programmatic, search, and social media, all in one place.  We are deeply committed to building software that will change the ad tech industry for the better and are equally dedicated to

Client Lead (Remote Optional)

Basis Technologies
Chicago
2 weeks ago
WHO WE ARE  Basis Technologies delivers software and services to automate digital media operations for more than 1,000 leading agencies and brands.  Our comprehensive ad tech platform, Basis, supports the planning, reporting, and financial reconciliation of direct, programmatic, search, and social media, all in one place.  We are deeply committed to building software that will change the ad tech industry for the better and are equally

Manager, Software Engineering (Remote Optional)

Basis Technologies
Chicago
3 weeks ago
WHO WE ARE  Basis Technologies delivers software and services to automate digital media operations for more than 1,000 leading agencies and brands.  Our comprehensive ad tech platform, Basis, supports the planning, reporting, and financial reconciliation of direct, programmatic, search, and social media, all in one place.  We are deeply committed to building software that will change the ad tech industry for the better and are equally

Director, Digital Marketing and Operations

Basis Technologies
Chicago
3 weeks ago
WHO WE ARE  Basis Technologies delivers software and services to automate digital media operations for more than 1,000 leading agencies and brands.  Our comprehensive ad tech platform, Basis, supports the planning, reporting, and financial reconciliation of direct, programmatic, search, and social media, all in one place.  We are deeply committed to building software that will change the ad tech industry for the better and are equally

Product Marketing Manager

Basis Technologies
Chicago
3 weeks ago
WHO WE ARE  Basis Technologies delivers software and services to automate digital media operations for more than 1,000 leading agencies and brands.  Our comprehensive ad tech platform, Basis, supports the planning, reporting, and financial reconciliation of direct, programmatic, search, and social media, all in one place.  We are deeply committed to building software that will change the ad tech industry for the better and are equally

Technical Recruiting Strategist (Remote Optional)

Basis Technologies
Chicago
3 weeks ago
WHO WE ARE  Basis Technologies delivers software and services to automate digital media operations for more than 1,000 leading agencies and brands.  Our comprehensive ad tech platform, Basis, supports the planning, reporting, and financial reconciliation of direct, programmatic, search, and social media, all in one place.  We are deeply committed to building software that will change the ad tech industry for the better and are equally

Client Learning & Enablement Manager

Basis Technologies
Chicago
3 weeks ago
WHO WE ARE  Basis Technologies delivers software and services to automate digital media operations for more than 1,000 leading agencies and brands.  Our comprehensive ad tech platform, Basis, supports the planning, reporting, and financial reconciliation of direct, programmatic, search, and social media, all in one place.  We are deeply committed to building software that will change the ad tech industry for the better and are equally

Outbound Client Development Associate (Business Development Rep) (Remote Optional)

Basis Technologies
Chicago
3 weeks ago
WHO WE ARE  Basis Technologies delivers software and services to automate digital media operations for more than 1,000 leading agencies and brands.  Our comprehensive ad tech platform, Basis, supports the planning, reporting, and financial reconciliation of direct, programmatic, search, and social media, all in one place.  We are deeply committed to building software that will change the ad tech industry for the better and are equally

Sr Product Strategist (Remote Optional)

Basis Technologies
Chicago
3 weeks ago
WHO WE ARE  Basis Technologies delivers software and services to automate digital media operations for more than 1,000 leading agencies and brands.  Our comprehensive ad tech platform, Basis, supports the planning, reporting, and financial reconciliation of direct, programmatic, search, and social media, all in one place.  We are deeply committed to building software that will change the ad tech industry for the better and are equally