IT Support - Helpdesk (Part Time)

| Chicago
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Target Data is looking for a part-time IT Support/Helpdesk Engineer to begin part-time, as soon as possible. The person will assist other members of the IT department with the day to day responsibilities of maintaining the organization’s IT assets. The IT Support Engineer will have the opportunity to experience a production IT environment and learn about the tools and processes. The IT Support Engineer will have the ability to demonstrate a conceptual understanding of IT principals and apply them to the duties described below:

RESPONSIBILITIES AND QUALIFICATIONS:

  • Monitor, maintain, troubleshoot and upgrade PCs and MacBooks
  • Troubleshoot WiFi and networking issues in the office
  • Provide user assistance and communicate technical information to non-technical audiences
  • Protect organizational information through security and backups
  • Document and troubleshoot problems and form solutions
  • Explore opportunities to add value

QUALIFICATIONS AND SKILLS:

  • Preference is given toward candidates working towards a Bachelor’s Degree in IT or related field
  • Adaptable
  • Driven
  • Eager to learn
  • Ability to manage multiple tasks
  • Exceptional time management skills
  • Mac proficiency 
  • 3.0 or greater overall GPA
  • Strong written/verbal communication skills
  • Strong writing ability
  • Exceptional customer service skills, dependability, and a willingness to learn
  • Understanding of the basics of networking concepts
  • Proficiency in Microsoft Office Suites, Mac, Desktop Support
  • Skilled in MS Office Suite (Outlook, Word, PPT, Excel)
  • Basic computer programming (SQL, Java, etc.) a plus
  • Relational database knowledge
  • Adobe Creative Cloud experience a plus
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Please send resumes to [email protected] Thank you!
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PHPLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • Twitter BootstrapLibraries
    • CSSLibraries
    • SpringFrameworks
    • HibernateFrameworks
    • AccessDatabases
    • HiveDatabases
    • PostgreSQLDatabases
    • Vertica DBDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • BasecampManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM

Location

Minutes from Metra and CTA & only steps to the West Loop, our office sits in a renovated, creative loft space with floor to ceiling city views.

What are Target Data Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K) Matching
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement

Additional Perks + Benefits

Insurance and benefit options built for individuals and families, including generous company contributions. Work/Life Balance: we provide ample PTO and the option to work from home when needed. Company laptop & mobile phone plan. Employee Referral Program. Monthly Team Outings: Sporting events, Concerts, Happy Hours!

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