IT Support

| Chicago
Avant is revolutionizing the world of lending by lowering the costs and barriers of borrowing for everyday people. At our core, we are a technology company that builds advanced platforms and uses custom analytics. Today, we help underserved consumers, the majority of whom get fast funding on our online platform without having to talk anyone. Tomorrow we plan to use our world class technology and underwriting capabilities to launch new products and bank partnerships that improve people’s financial lives.
Job Description
Avant is looking for a new Sr. Coordinator, IT Support to join the IT Support Team team. As a member of the IT Support Team for a hyper growth startup you will have the ability to join an IT organization on the ground floor and shape what it looks like in the future. You will have tremendous opportunity for growth as you build out the necessary infrastructure and processes to support the organization. Members of the IT Support Team at Avant do more than just answer service requests, they work on a major projects that impact the entire company ranging from building out new facilities to creating user management procedures.

Responsibilities:

  • Must be available to work a flexible schedule, ability to work overtime is a must for this role.
  • Hardware and software installations and troubleshooting
  • Day to day help desk support
  • Document support and operations policies and procedures
  • Asset tagging and management of inventory
  • Reimaging of laptops and desktops and software deployment
  • Computer deployment and setup of desks for new and existing employees
  • Execute projects to improve systems and operation
  • Other IT tasks as directed by Manager

Qualifications:

  • At least 1+ years of hands on technical support experience required
  • Basic network knowledge required
  • Ability to work without direct supervision
  • Extensive knowledge of troubleshooting
  • Experience desktop imaging and auto deployments
  • Knowledge of IT inventorying methods and organization
  • Hands on experience of windows Administration and Management
  • Experience Google apps administration preferred
  • Cisco phone system experience 

Why Avant is a fit for you: At Avant, we believe our values make a difference:We value, support, and help each other growWe are committed to active inclusion and diversityWe are transparent and believe the best idea winsWe succeed when our customers succeedWe get sh!t done… responsiblyAnd we keep it fun! We believe that ideas are more important than titles, everything is more fun together, everyone drives change, and everyone is an owner. While we believe the perks and benefits that we offer are terrific, nothing excites us more than having the ability to collaborate with intelligent, highly-motivated and talented people on challenging problems as we work to change the face of online lending.

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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • TypescriptLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • JIRAManagement

Location

Located on Chicago's scenic Riverwalk. It’s home to nearby trendy restaurants, a thriving startup community, and public transportation.
222 N. LaSalle Street, Chicago, IL 60601

Insider's spotlight

How does your team reward individual success?

What are Avant Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
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