Avant is revolutionizing the world of lending by lowering the costs and barriers of borrowing for everyday people. At our core, we are a technology company that builds advanced platforms and uses custom analytics. Today, we help underserved consumers, the majority of whom get fast funding on our online platform without having to talk to anyone. Tomorrow we plan to use our world class technology and underwriting capabilities to launch new products and bank partnerships that improve people’s financial lives.
Avant is looking for a new Sr. Coordinator, IT Support to join the IT Support Team team. As a member of the IT Support Team for a hyper growth startup you will have the ability to join an IT organization on the ground floor and shape what it looks like in the future. You will have tremendous opportunity for growth as you build out the necessary infrastructure and processes to support the organization. Members of the IT Support Team at Avant do more than just answer service requests, they work on a major projects that impact the entire company ranging from building out new facilities to creating user management procedures.
- Must be available to work a flexible schedule, ability to work overtime is a must for this role.
- Hardware and software installations and troubleshooting
- Day to day help desk support
- Document support and operations policies and procedures
- Asset tagging and management of inventory
- Reimaging of laptops and desktops and software deployment
- Computer deployment and setup of desks for new and existing employees
- Execute projects to improve systems and operation
- Other IT tasks as directed by Manager
- At least 1+ years of hands on technical support experience required
- Basic network knowledge required
- Ability to work without direct supervision
- Extensive knowledge of troubleshooting
- Experience desktop imaging and auto deployments
- Knowledge of IT inventorying methods and organization
- Hands on experience of windows Administration and Management
- Experience Google apps administration preferred
- Cisco phone system experience
Why Avant is a fit for you:
At Avant, we believe our values make a difference:
We value, support, and help each other grow
We are committed to active inclusion and diversity
We are transparent and believe the best idea wins
We succeed when our customers succeed
We get sh!t done… responsibly
And we keep it fun!
We believe that ideas are more important than titles, everything is more fun together, everyone drives change, and everyone is an owner. While we believe the perks and benefits that we offer are terrific, nothing excites us more than having the ability to collaborate with intelligent, highly-motivated and talented people on challenging problems as we work to change the face of online lending.