IT Systems Administrator

| Hybrid
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Avant is dedicated to building premier digital banking solutions for the middle class through a combination of technology, analytics and superior customer service. Since 2012, Avant has connected over 1.5 million customers to over $7.5 billion in loans and 500,000 credit cards. A high growth financial technology company, Avant has been featured in The Wall Street Journal, The New York Times, TechCrunch, Fortune, Bloomberg, and has raised over $600 million of equity capital. Visit www.avant.com for more information.


As our Systems Engineer you will be responsible for designing, building, and maintaining the core systems that enable Avant employees to make their greatest impact. With your solid understanding of systems, patience, willingness to learn and resourcefulness, you will build elegant, intuitive solutions that allow Avant to continue to grow, move fast and be a strong security ally to our customers.

What you do at Avant:

  • Manage the configuration of internal core services (AD, SaaS, MDM resources, etc), from definition to deployment, identifying and eliminating inefficiencies while proposing improvements that improve the overall employee experience.
  • Design and implement technical solutions for new business needs and challenges.
  • Understand and help refine Service Level Objectives and Service Level Indicators associated with these systems.
  • Respond to and resolve issues reported by employees by debugging, performing root cause analysis, and working closely with internal and external support teams.
  • Monitor the performance of the fleet, interfacing with operational teams to guide targeted improvements to observability, and striving to minimize operational incidents.

Why you are a fit for Avant:

  • Experience as a System Engineer, specifically within SaaS/Azure environments
  • Demonstrated success troubleshooting and correcting operational issues related to to Active Directory design and configuration experience
  • Demonstrated success overseeing a growing number of disparate SaaS systems with complex integrations and automations
  • Demonstrated success overseeing all aspects of Single Sign-On (SSO) implementation across user endpoints, SaaS, and pet servers (SSH)
  • A demonstrated ability to design, implement and support complex networking (routing, ACL) of services serving a distributed workforce
  • A demonstrated ability to use one or more of the following languages: Ruby, Python, Bash
  • Understand the purpose of Configuration and Infrastructure as Code..
  • A strong urge to collaborate across internal teams and with our customers and partners.
  • Oversee and guide the implementation of products and services required to maintain compliance with existing, new or changing regulations and audit recommendations.
  • A high degree of empathy for the Customer, and feel the only measure of success is how well our products fulfill customer needs.
  • A positive attitude and default to action. If you see something that may negatively impact the customer experience, you dive right in, isolate the issue, and ensure we do whatever it takes to eliminate it.
  • Excellent communication skills, able to describe complex technical issues in a concise and user-friendly manner.

Nice to Have Skills:

  • Experience with Tanium or equivalent device management platform
  • Experience with Cisco switching, Cisco VPN, Check Point firewalls, Aruba Wi-Fi or similar
  • IP networking, including familiarity with the functionality, operating, and failure modes of networks

Why Avant is a fit for you:


At Avant, we believe our values make a difference:

We value, support, and help each other grow

We are committed to active inclusion and diversity

We are transparent and believe the best idea wins

We succeed when our customers succeed

We get sh!t done… responsibly

And we keep it fun!


We believe that ideas are more important than titles, everything is more fun together, everyone drives change, and everyone is an owner. While we believe the perks and benefits that we offer are terrific, nothing excites us more than having the ability to collaborate with intelligent, highly-motivated and talented people on challenging problems as we work to change the face of online lending.


Avant is an equal opportunity employer and individuals seeking employment are considered without regard to race, color, national origin, religion, sex (including pregnancy, sexual orientation or gender identity), age, disability or genetic information or any other factor protected by applicable federal, state or local law, regulation or ordinance.

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Technology we use

  • Engineering
  • Product
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Location

Located in the Merchandise Mart just off Chicago's scenic riverwalk, we're surrounded by trendy restaurants, a thriving startup community, and easy access to public transportation.

An Insider's view of Avant

Margaret, smiling in a grey jacket and black top with a gold necklace

What’s the vibe like in the office?

The diversity of characteristics that make up our team is what makes Avant great. We proactively explore ways to play to the strengths and uniqueness of our culture and stay connected whether Avantees are in person or remote. We are working hard to preserve the key elements of our culture — which are centered around relationships — as we scale.
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Margaret

Chief Operating Officer
Sharity, smiling with her arms crossed, wearing a white top and black jacket

What does your typical day look like?

It starts with reviewing my project prioritization list to determine whether anything should be modified (Legal follows the agile methodology for project management). Then I usually spend my day meeting with business and risk partners where I act as a strategic legal partner. From there, I take the necessary action to address and clear my list.
Sharity, smiling with her arms crossed, wearing a white top and black jacket

Sharity

Senior Manager, Legal
Dave, smiling at the camera in a suit

How has your career grown since starting at the company?

As soon as I started, it was clear that I had the ability to make a difference at the company. My feedback was taken seriously and resulted in multiple different operational changes even though I was in an entry level position. I’ve now been with Avant for more than 9.5 years, and in that time I’ve held more than seven different roles.
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Dave

Director, Compliance Advisory
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What is your vision for the company?

Put simply, our focus is on moving financial lives forward. We do this by offering credit products designed to be within reach for the millions of Americans with non-prime credit. These individuals have historically been underserved and don’t have a lot of options, but we want to change that.
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Amanda

Chief Marketing Officer
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How would you describe the company’s work-life balance?

Avant has a deeply ingrained culture of understanding and empathy towards parents. We all wear multiple hats, and Avant respects that being a parent is one of the most critical roles we can play. From flexible hours to managers encouraging parents to attend their child’s school events, Avantees are encouraged to prioritize their duties as parents.
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Pritam

Senior Manager, Product Management

What are Avant Perks + Benefits

Avant Benefits Overview

We offer group Medical, Dental, and Vision coverage, generous parental leave, commuter benefits, and unlimited vacation time. We have a gym on site at our Chicago office and other great perks like a fully-stocked kitchen with beer on tap, casual dress code, a newly-remodeled office on the Chicago River, and company happy hours.

Culture
Volunteer in local community
We love being in Chicago! We'll run donation drives for local schools, pack lunches for city shelters, host events for young people interested in fintech, and whatever else comes up!
Partners with nonprofits
In 2022, Avant engaged with the community by mentoring underrepresented students and demystifying STEM careers, providing school supplies to children in foster care and cleaning up local parks
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
Employee awards
Flexible work schedule
Remote work program
Our remote work program includes work from home and the option for most employees to work remotely as needed.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Avant's adoption assistance plan provides reimbursement of adoption-related expenses for up to $5,000 per adoption, for up to two adoptions.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Floating holidays
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
In-office Avantees receive a meal stipend for $10/day meal delivery right to our kitchen.
Free snacks and drinks
Company-sponsored happy hours
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications

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