Lead Broker

| Chicago
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About Vouch:

Insurance... sounds slow, old-fashioned, and unexciting. Exactly. Insurance is broken, and it's failing fast-moving, innovative startups. 

Vouch is a new, technology-first insurance company, backed with $100M in funding from world-class investors. Like Stripe for payments or Brex for credit cards, Vouch is creating the go-to business insurance for high-growth companies.

We're doing this by making insurance fast, responsive, and focused on our customers -high-growth and innovative companies. Instead of printed PDF applications and week-long waits, Vouch is building new technology to solve real problems, writing policies that actually cover relevant startup scenarios, and designing simple experiences in an otherwise frustrating industry. 


Role Responsibilities: 

This role incorporates a wide level of expertise but always assumes the broker is capable of handling accounts independently. The size and complexity of the account can vary. The role will focus on Professional Lines. You must demonstrate knowledge of Cyber, Tech E/O, Directors & Officers, Employment Practices, Crime, and Fiduciary. 

As a member of the Placements team, you will be responsible for reviewing and evaluating information to assess client risks. You will act as the day-to-day broker & Team Lead, utilizing placement expertise to enhance revenue, impact retention and help close pending business opportunities. Typically negotiating terms and conditions of coverage on behalf of the client. More experienced brokers may be responsible for training and supervising Associate Brokers as we scale and hire within the team. The Team Lead for Placements is also responsible to ensure that relevant regulatory and technical standards are met.  

We pride ourselves on making things fast, easy, and tailored for our customers. Some of our best customer feedback is about our amazing customer experience and service. You’ll be responsible for helping us scale that reputation. 

Job Duties: 

  • Orchestrate new business placement, renewals, and alterations of existing coverage.
  • Process Policies and Endorsements on both carrier and agency management systems, documenting and issuing all relevant documentation. 
  • Review and evaluate information and analytics to assess and evaluate client risks to support the placement of client risks in the insurance market.
  • Oversee design and preparation of draft proposals; negotiate and finalize carrier quotes, terms and conditions, and coverage confirmations to ensure contract certainty.
  • Bind carrier quotes and reviews binders and coverage confirmations.
  • Responsible for project assignments as directed by management and work in a cross-functional team environment. 
  • Develops business relationships with retail producers, underwriters, and other carrier contacts. 
  • Deliver consistent and timely follow-up in response to client requests and issues

About you:

  • Minimum of 7+ years of insurance experience in a client-facing role (e.g., Insurance Broker, Underwriting or Professional Lines, Account Management)  
  • Specializes in services for financial and management liability risks. (e.g., D&O liability, Employment Practices Liability, Fiduciary Liability, Crime, to external threats, like cyberattacks and terrorism.) 
  • Relationship management: Customer focus, collaboration, and interpersonal skills, and conflict management. Demonstrates shared ownership of resolution of conflicts.
  • Negotiation skills: Carrier and client negotiation skills. Can secure concessions without damaging relationships.
  • Background in managing a portfolio of customers 
  • Dependable, positive, and detail-oriented with excellent follow-through skills
  • Able to deal well with ambiguity and maintain composure in complex situations 
  • Bachelor's Degree in Business, Marketing, or a related field 
  • P&C License required (Exception: if you have a strong PL underwriting background)

Nice to have:

  • Exposure to and passion for early-stage startups and/or high growth environments
  • Insurance industry designations preferred but not required (CPCU, ARM, CIC, CRM)
  • Global insurance and/or business experience highly desirable

Vouch believes in putting our people first and building a diverse team is at the front of everything that we do. We welcome people from different backgrounds, experiences, and perspectives. We are an equal opportunity employer and celebrate the diversity of our growing team.


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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • TypescriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • VueFrameworks
    • TypescriptFrameworks
    • Google AnalyticsAnalytics

Location

Vouch has 2 primary office locations in SF and Chicago. We also have roles that are open to remote team members.

What are Vouch Insurance Perks + Benefits

Vouch Insurance Benefits Overview

We provide a competitive perks and benefits package including the following:

We cover 85% of health benefits for employees (health, dental, vision) as well as 75% as dependents

Unlimited PTO

We have federal holidays off, in addition, we do also have months that do not have holidays so our leadership team picks one day in that month that we all take off (regular 3 day weekends)

$80 wellness reimbursement each month which is up to you how to use (Fitness classes, gym membership, home equipment, mental wellness, etc.)

$100 Technology - Cell/Internet phone allowance.

$20/week DoorDash credit.

$500 continuing education stipend - (Certs, classes, etc.)

You get to work with an amazingly collaborative, smart, fun, and hard-working team!

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Culture committee, DEI ERG, Women & Vouch
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Some Meals Provided
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Customized development tracks
Paid industry certifications
More Jobs at Vouch Insurance23 open jobs
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