Cisco Meraki knows that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.

The Cisco Meraki BU Learning & Development team is looking for an experienced, driven learning partner to develop and deliver learning solutions to a global team of technical professionals! The ideal candidate is adaptable with a can-do attitude, has a passion for teaching, is experienced facilitating technical learning in a classroom setting, and willing to travel as needed (up to 15%).

Responsibilities

• Facilitate training sessions as a live classroom instructor or virtual instructor over WebEx or other remote learning platform.
• Partner with managers, peers, teammates, and other Merakians to ensure curricular material, intranet pages, documentation, and other content is accurate and ready for participant use.
• Develop basic curricular material for delivery via WBT or ILT along with all requisite deliverables such as presentations, participant/facilitator guides, and assessments.
• Support curricular development efforts of instructional design teammates by participating in needs analysis, task analysis, and milestone review sessions.
• Coordinate logistics for each session by procuring materials and equipment, booking and preparing the conference room, scheduling guest speakers, enrolling participants, etc.
• Proctor knowledge and skill assessments.
• Track attendance, course completions, and other data to ensure accurate training records and report results.

Who you are

• Skilled Communicator: To operate effectively in this role as a teacher and coach you must be approachable, dedicated, and enthusiastic. You convey information (both verbal and written) in a way that is engaging and easy to understand using simple, concise language.
• Adaptable: You're able to think on your feet and adjust to new conditions, curriculum, audiences, technologies, tools, environments, etc. to meet the needs of the participants and ensure a successful training engagement.
• Collaborative: Developing and delivering quality instruction isn’t something you generally do by yourself. You cultivate relationships, socialize and share new ideas and ways of working, seek out different points of view, and invest in the success of others along the way.
• Organized: You’re organized and possess a strong attention to detail.
• Decisive: You can anticipate challenges and be decisive - you always get in front of issues, mitigate risk, and are comfortable making decisions quickly in support of the overall learning goal.
• Professional: You have at least two or more years of professional experience in a learning and development or technical role.

Preferred Qualifications

• Experience with enterprise support audiences, specifically in computer networks.
• Familiarity with the core technologies that power the Cisco Meraki portfolio of products and services.
• Understanding of network routing and switching, network design, network implementation, and API design and integration.
• CCNP certification or above a plus.
• Advanced degree in training and/or engineering-related field a plus.

Cisco requires all U.S. employees to be fully vaccinated or have an approved religious or medical accommodation. Candidates accepting an offer must provide proof of vaccination status on their first day. If someone anticipates requesting an accommodation for this requirement, they must receive approval before the start date. Candidates receiving an offer will receive additional information about the accommodation process at the time of the offer. All offers of employment are contingent upon complying with Cisco's vaccination policy.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, encourage innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.