About Clearcover
Clearcover is the smarter car insurance company. We use powerful ­­­technology to offer everyday drivers better coverage for less money. We’re proud to be one of the fastest growing startups in Chicago, and we’re currently looking to add a few more extraordinary people to our team­­­.

About the role
We are looking for an experienced Manager of Agency Development & Support to help us bring Clearcover insurance product solutions to an evolving agency distribution channel.  

You’ll have a unique vantage point within the company!  You’ll have the opportunity to work across each of our functional areas to thoroughly understand our products, sales experience, and operational processes and then represent and communicate them externally with agents.  You’ll also have the opportunity to work directly with various members of the senior leadership team to launch and grow the channel, while also soliciting input and feedback from agents.

The ideal candidate for this role will bring a strong background in developing and managing agency relationships and knowing how to drive growth across various agency types (call center, field/brick and mortar, digital, etc.).  You’ll also have experience developing and facilitating agency training, both live and via phone/video conference, and know how help an agent grow their business.

It’s also important that you’re highly motivated and goal-oriented.  You’ll need to balance managing many relationships while also being very detail-oriented across various projects. You should also be a natural problem-solver who can work amidst ambiguity and be willing (and able) to roll up your sleeves to get the job done.  This will be fun, but it won’t be easy. 

Primary Responsibilities

• Agency Development & Activation - Conduct business planning and agency management activities to optimize growth performance and profitability. 
• Training Development – Serve as the subject-matter-expert (SME) and primary point-of-contact for agency training needs.  Project manage the development of training and support materials that meet the needs of multiple agency types.
• Training Coordination & Delivery – Facilitate and deliver training sessions for new and existing agents – key insurance product differentiators, technology product capabilities, operational processes, agency compliance, general FAQs, and who to contact for support.
• Sales Support - Provide customer service to agencies on general questions, process issues, resolving problems, etc.  Coordinate with insurance product and operational/compliance teams to address agency underwriting questions in the sales or renewal process.  Design operational processes that can support agencies at scale.  May directly manage a small group of supporting agents.
• Competitive Intelligence – Gather and provide competitive intelligence to better understand competition and emerging trends.
• Cross-Functional Collaboration – Work effectively with members of customer service, brand, compliance, operational teams to effectively support the channel.

What are our must haves?

• You’ve worked across various insurance distribution channels.  You’re licensed in property & casualty insurance and have experience working with various agency types.
• You have great relationship skills.  You’re able to build effective relationships, both internally and externally, and can navigate complex relationships.
• You’re a great communicator.  You’re able to effective train and communicate the features and key value propositions of our product.
• You understand insurance compliance.  You’re fluent with agency licensing and appointment regulations and supporting operational processes.
• You’re hands-on and a self-starter.  You have the ability to lead and drive initiatives with little oversight – the persistency and tenacity to break down barriers while also bringing people together towards a common goal.
• You’re flexible.  You have the ability to work amidst ambiguity and adapt as we grow and expand.
• You have a growth mindset.  You’re driven to improve performance through continued learning
• You have flexibility to travel. You’re able to travel up to 40-50%, as needed.

What's in it for you?

• Unlimited vacation and flexible work schedule, we hire adults 
• Equity for all employees, so you own a piece of the pie too 
• Dental and Vision, we've got you covered 100%
• Medical, we cover 90% of your premium, 75% of your dependents and contribute to your HSA and HRA (cha-ching)
• We invest in your future by contributing 3% of your salary to a 401(K), even if you don't
• Come to work pre-taxed through our FSA commuter benefits 
• and yes, we have unlimited LaCroix, beer, snacks and the occasional ice cream social