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Manager of Application Support

| Chicago

What we’ll bring:

• A work environment that encourages collaboration and innovation. We consistently explore new technologies and tools to be agile.

• Flexible time off, workplace flexibility, an environment that welcomes continued professional growth through support of tuition reimbursement, conferences and seminars.

• Our culture encourages our people to hone current skills and build new capabilities, while discovering their genius.

• The candidate that joins our team will be exposed to cutting edge technology.  This will allow you to grow your technical knowledge and managerial skills at the same time.  You will also be involved in creating product road maps and help determine the future for the software’s you manage. 

 

Requirements: What We’d Love to See

• Prior experience managing software or application support teams, projects and vendors

• Ability to understand technical concept and strong understanding of Linux

• Ability to lead the team to automate through scripting

• Effective organizer and ability to solve technical problems at various levels of difficulty

 

Preferred requirements: What We’d Like to See

• Project Management for software releases, patching and upgrades

• Drive innovations and performance improvements

• Create tools and automation to help support and monitor applications

• Monitoring of application performance and environmental uptime.

• Bachelor’s degree in Computer Science, Information Systems Management or equivalent experience

Impact you’ll make:

• In the first 90 days – you will learn out products and customers.  Take over management of current projects and drive them to completion. Manage requests from project teams to install software in new environments.

• Use trouble shooting skills to solve software or application issues.

• Beyond 90 days – Capture metrics regarding performance and capacity, stability, and value that drives decisions on the roadmap. Providing recommendations for the best user experiences and product enhancements.  Looks for ways to reduce system issues and maximize system availability.

• Identify issues and coordinate with the correct groups to help resolve problems.

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SASLanguages
    • HadoopLanguages
    • TableauLanguages
    • AccessDatabases
    • HBaseDatabases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • Microsoft ProjectManagement
    • TumblrCMS
    • HubSpotCRM
    • IntercomCRM
    • Microsoft DynamicsCRM
    • SalesforceCRM
    • Campaign MonitorEmail
    • MailChimpEmail
    • Adobe CampaignLead Gen
    • MarketoLead Gen
    • Oracle EloquaLead Gen

Location

555 W Adams St, Chicago, IL 60661

What are TransUnion Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement

Additional Perks + Benefits

Start your day at TU by grabbing an Intelligentsia coffee or a tasty, hot breakfast from our onsite café. Head up to your workspace where you'll get down to business amidst the inspiring backdrop of beautiful downtown Chicago. Brainstorm onsite with team members in a variety of colorful huddle rooms or collaborate cross-functionally with our offices around the world via video conference, Skype or our intranet. Check things off your to-do list as you continually make progress on key business initiatives. Need a quick break? Challenge your colleagues to a game of ping-pong, pool, foosball, pop-a-shot or Mario Kart in one of our three onsite game rooms. Ready to hit the gym? We have one right downstairs complete with a personal trainer and a selection of free instructor-led fitness classes. Keep your energy up. Take a conference call at one of our walking or bicycle desks. Then attend the quarterly town hall to hear from the TU leadership team on progress in the current quarter and plans for the next. After a day of innovation, wind down in one of our massage chairs or join your colleagues at North Avenue for a game of league volleyball, sponsored by TU!

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