Manager Information Technology, Info Sys at Ensono

| Chicago
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The Manager of IT will be responsible for leading the implementation, operations, and day-to-day stability of client infrastructure, servers, appliances and all other related technologies – virtual or physical, and cloud. The Manager will oversee team(s) of Operations Engineers, and collaborate with other support teams in Platform Engineering, Product Engineering, Information Security to deliver service to Ensono clients. The Manager of IT will be responsible for cross-functional collaboration and communication to effectively identify areas where automation can create efficiencies, process improvement, cost savings, resource optimization. This role also requires high level of curiosity and creativity to work around complex technical & business challenges.

Job Responsibilities:

  • Drive operational excellence through process improvement and automation.
  • Matrix manage global resources and be a key influencer.
  • Implement and report metrics demonstrating the value add to the business and end user community.
  • Own all facets of performance and career management for the team. Regular one-on-one meetings with all team members.
  • Provide both technical and ‘soft skill’ mentoring in order to maintain a well-rounded, well-balanced team. This includes project management, quality audits, and coordination of training sessions as well as day-to-day oversight of the team.
  • Ensure company ITSM process are being followed.
  • Responsible for infrastructure project deliverables.
  • Develop standard operating procedures and best practices, including providing written protocols and guidance to staff.
  • Create and draft reports for presentations, weekly/monthly status, outage reports, and continued development of staff.

Required Skills:

  • Experience working within an IT Operations environment
  • 3 - 5 years of management experience in related field
  • Strong background in developing and programming
  • Experience in Linux/Unix/Windows/VMWare/Cloud/Network Administration 
  • Ability to use a wide variety of open source technologies and scripting languages 
  • Hands-on experience with LINUX and UNIX operating systems
  • Good problem-solving skills 
  • Self-motivated and have attention to detail 
  • Ability to effectively coordinate and lead internal resources to accomplish key milestones
  • Must have basic skills in project management; project planning, task identification, scheduling, budgeting, and resource planning
  • Excellent communication and presentation skills with ability to deliver informative and well-organized presentations
  • Strong interpersonal, collaboration, and leadership skills with ability to work and build relationships across multiple levels of an organization
  • Experience working in a fast-paced environment with ability to learn quickly
     

Desired Skills:

  • Experience with automation/configuration management using either Puppet, Chef, Salt, or Ansible 
  • Knowledge of ITIL and process models
  • RHEL Certifications

QUALIFICATIONS

Required

  • Minimum of 10 years of related experience with a Bachelor's degree or Master's degree

Travel %

  • Travel to client and various Ensono locations will be infrequent, estimate that approximately 5% of weeks will involve travel

Primary Location City/State:

Downers Grove, IL - Finley, Illinois

Additional Locations (if applicable):

Ensono is an Equal Employment Opportunity Employer. Ensono provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.

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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • RLanguages
    • SqlLanguages
    • AzureLanguages
    • AWSLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • AWSFrameworks

Location

Our HQ is 22 miles from the Loop; near Belmont station, BNSF line. Plenty of places to eat & shop! 2nd office is in downtown Chicago on Madison Ave.

An Insider's view of Ensono

What’s the vibe like in the office?

I find the culture to be very open and collaborative. One can be on a call with a customer and ask your technical resource across from you a specific question or run into our CEO in the hallway while grabbing a cup of coffee. We allow feedback to be given and changes to be heard. Leadership constantly finds ways to make it an exciting workplace

Bailey Cahill

Senior Manager - Partner & Alliances

What does your typical day look like?

A typical day in our Full Stack DevOps world is collaborative, affords room for creative problem-solving, offers unique opportunities and challenges. Our work involves using cloud technologies to solve application’s needs, research datalake technologies and architect to process large amounts of performance data. We also lay 6 man variation of ping

Jake Frazier-Flores

Software Engineer

What are Ensono Perks + Benefits

Ensono Benefits Overview

Benefits include - generous maternity and paternity leave, generous paid days off and company paid holidays. Sabbatical, adoption, compassion and bereavement leave days, adoption assistance and flexible spending account. Healthcare and 401K eligibility on 1st day of work. Paid volunteer days.

Wellness programs - designed to help us be our best! Fitness week, Virgin Pulse® platform, wellness plans for credits and discounts on medical plan contributions.

Fun ergonomic workplace - free snacks, onsite gym & trainer, yoga classes, Beer O'Clock days.

Culture
Volunteer in local community
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Beer O' Cart every month!
Casual Dress
Game Room
Stocked Kitchen
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Onsite gym available!
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Promote from within

Additional Perks + Benefits

15 options for coffee and chocolate drinks (its a coffee machine with an IP address after all!) Also, Starbucks machine with chai latte counts, right? And then after the free snacks and all the hot chocolate - get some steps in while checking your emails in our fitness center. We have associate discounts on various products and services locally and nationally.

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