Manager, IT and Transformation

| West Suburbs
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Within IT and Transformation team, Manager will help transform the way Ensono operates from people, process and technology perspective by helping Business & IT understand what is possible and desirable, and how to get there, using all the power of our solutions to enhance and realize their strategy. Business Solution leads are internal customer-directed specialists solely focused on driving customer success through large scale programs, change management, innovation, roadmap, usage, adoption and value.
 

Responsibilities

  • Lead process and technology changes within Ensono focused on value rather than deliverables.
  • Work with business stakeholders to map business requirements to system/technology components.
  • Assess, document and communicate process related changes from end user to senior leadership.
  • Enable technology and process change delivery with speed, agility and stability.
  • Improve adoption and value by working with senior executives to understand the vital information they need to do their jobs, and the tasks that can be easily simplified via Salesforces declarative solutions.
  • Provide timely account or issue executive summary status reporting both to customers and management.

 

Required Skills:

  • Most successful candidates have 5-7 years' experience in Big 4 consulting environment or management roles in Business Architecture and/or Business Solutions.
  • Experience defining cross-platform enterprise architectural plans, including mapping business requirements to the system / technology components.
  • Experience driving implementation and adoption of ERP and CRM solutions.
  • Experience driving  enterprise wide process improvement changes.
  • Proven ability to drive results and readiness across multiple solutions in major transformation efforts.

 

Leadership

  • Strong self-starter with the ability to build a network within Ensono.
  • Effectively build, develop, and manage relationships with internal senior leadership, setting expectations on their role as stakeholders vested in success.
  • Proven effectiveness at leading and facilitating meetings and workshops.

 

Technology Delivery

  • Ability to manage internal customer escalations (internally and externally) and negotiate resolution
  • Thrive in the unknown: creatively solve problems with limited input and resources in a fast-paced, high-pressure environment.
  • Flawlessly execute set objectives, with high attention to detail, organization and process.
  • Genuine passion, interest, willingness and ability to adjust to continuously changing priorities and needs
  • Capability as credible and effective advisor/coach, especially with regards to change management (cultural, business and technical)
  • Excellent communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster honest dialog
  • Proven experience establishing and running large-scale program management offices
  • Familiarity with implementing and supporting enterprise solutions (CRM, ERP, etc.)
  • Excellent understanding of software delivery processes and methodologies (i.e. waterfall, agile, hybrid)
  • Collaborate with internal customers and IT function to map out current state user workflows and functional architectures, evangelize the benefits of cloud-based technologies, and personalize the future state end user workflow.
  • Knowledge of process automation, user experience and workflow is a plus.
  • Consultative approach, including the ability to translate customer needs into user stories and prototypes.

 

 

Influence

  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of a customers technology organization: COO/CIO to business manager to administrator
  • Excellent situational awareness - must be comfortable in dynamic customer environments and enthusiastically present our company.
  • Highly developed soft skills, such as listening, empathy, and the ability to adjust communication style based on the audience.
  • Strong teamwork and facilitation skills with the ability to:
    • Balance conversations within groups
    • Offer suggestions and improvements to process and work effectively with all personalities.
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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • RLanguages
    • SqlLanguages
    • AzureLanguages
    • AWSLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • AWSFrameworks

Location

Our HQ is 22 miles from the Loop; near Belmont station, BNSF line. Plenty of places to eat & shop! 2nd office is in downtown Chicago on Madison Ave.

An Insider's view of Ensono

What’s the vibe like in the office?

I find the culture to be very open and collaborative. One can be on a call with a customer and ask your technical resource across from you a specific question or run into our CEO in the hallway while grabbing a cup of coffee. We allow feedback to be given and changes to be heard. Leadership constantly finds ways to make it an exciting workplace

Bailey Cahill

Senior Manager - Partner & Alliances

What does your typical day look like?

A typical day in our Full Stack DevOps world is collaborative, affords room for creative problem-solving, offers unique opportunities and challenges. Our work involves using cloud technologies to solve application’s needs, research datalake technologies and architect to process large amounts of performance data. We also lay 6 man variation of ping

Jake Frazier-Flores

Software Engineer

What are Ensono Perks + Benefits

Ensono Benefits Overview

Benefits include - generous maternity and paternity leave, generous paid days off and company paid holidays. Sabbatical, adoption, compassion and bereavement leave days, adoption assistance and flexible spending account. Healthcare and 401K eligibility on 1st day of work. Paid volunteer days.

Wellness programs - designed to help us be our best! Fitness week, Virgin Pulse® platform, wellness plans for credits and discounts on medical plan contributions.

Fun ergonomic workplace - free snacks, onsite gym & trainer, yoga classes, Beer O'Clock days.

Culture
Volunteer in local community
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Beer O' Cart every month!
Casual Dress
Game Room
Stocked Kitchen
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Onsite gym available!
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Promote from within

Additional Perks + Benefits

15 options for coffee and chocolate drinks (its a coffee machine with an IP address after all!) Also, Starbucks machine with chai latte counts, right? And then after the free snacks and all the hot chocolate - get some steps in while checking your emails in our fitness center. We have associate discounts on various products and services locally and nationally.

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