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We’re disruptive.  We work hard but try not to take ourselves too seriously.  We are highly adaptable and constantly evolving.  We are passionate about our product, and we live for our customers.  We have high expectations and a career at ServiceNow means challenging yourself to always be better. 

Role

We are looking for a motivated thought leader to help build and scale our IT Transformation (ITX)

Presales team for our Enterprise/Strategic segment. This leader must be a driver who loves building teams and businesses. This role requires great interpersonal skills to work cross functionally, as a trusted advisor to both the go to market sales, pre-sales, customer success and partner organizations, as well as, with our product development and marketing teams. Your influence can have a far-ranging impact.

As an IT Transformation Solution Consulting Manager - Enterprise/Strategic (Presales), you will be responsible for supporting the technical sales efforts managing a team of highly motivated presales Solution Consultants. The Vertical areas of support for this position is focused on Medical, State & Local and Higher Education.  You will manage the ITX product experts that convey value to address ServiceNow customers’ business issues. This leader will be responsible for developing a team, covering activities for lead generation, technical sales, demos, and proof of concepts.  We are looking for a hands-on leader who is capable of going wide and deep on solution fit and solution positioning during sales cycles. In addition, they will partner, work and collaborate with other internal presales teams and external field and partner teams to enable them to ensure customer value and success are realized. The successful candidate will embody our leadership values of “Lead Change, Grow Team & Self, Drive Results, Win as a Team”.

Measure of success in the role

1. Driving growth of the ITX business in line with corporate goals
2. Attraction, retention & development of key talent
3. Enabling the team and diversifying the portfolio into our defined accounts
4. Being recognized as a strong leader by your peers, direct line reports and the organization
5. Coaching the team to retain and upsell in key focused accounts
6. Quota Attainment

Responsibilities in this role:

• Build and develop GTM strategy for the ITX Solutions for Medical, State & Local and Higher Education segments
• Drive best practices in sharing with other Solution Consultants to enhance the quality and efficiency of surrounding team members
• Develop team members according to the demands of the business and according to their individual professional goals
• Assign resources as required to marketing and other efforts to support demand generation
• Act as the ServiceNow subject matter expert at executive briefings / marketing events
• Evaluate team members regularly through analysis of direct observation, peer feedback and sales feedback
• Ensure proper alignment of resources and effective utilization of skill sets within the assigned region
• Act as executive sponsor in opportunities
• Help develop programs that enable other Solution Consultants to demonstrate the value of IT Transformation on the ServiceNow platform

Experience required:

• Experience working and managing within these vertical areas: Medical, State & Local and Higher Education
• Understanding the following disciplines; IT operations management, IT business management, IT Asset Management
• Team management experience a must; management of a pre-sales organization preferred
• Experience with the ServiceNow product suite or competitive product suites highly desirable
• Ability to articulate and logically communicate concepts with technical and non-technical audiences
• Demonstrated ability to lead projects & priority initiatives to completion
• Software Pre-sales
• Ability to work with ISV, integration and implementation partners
• Is passionate about evangelizing our capabilities and success on social media and the ServiceNow Community website
• A high degree of passion, energy, drive and willingness to travel (25%– 50%)
• Ability to motivate and inspire a growing team of Solutions Consultants

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or [email protected] for assistance.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or [email protected] for assistance.