Alliant Credit Union

We set the standard for simple and rewarding digital banking.

Rolling Meadows, IL

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Operations//Operations Management//

Manager, Residential Loan Production at Alliant Credit Union

Alliant Credit Union

| Chicago

Sorry, this job was removed at 2:58 p.m. (CST) on Tuesday, February 16, 2021

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Start a Rewarding Career with Alliant

What will your day look like?

You will oversee the sales activities of the Retail Mortgage department. Work involves moderate difficulty in developing a sales team to meet and exceed lending goals. Resources to do the job require reliance on technical knowledge of lending guidelines, credit union policies and procedures.

Responsibilities

Do you see yourself doing this?

Manages a team of inside and outside mortgage loan originators (MLO)
Establishes annual and long-term sales goals and plans and develops and implements a business development strategy to meet credit union loan origination goals
Manage performance and communicates effectively to motivate the sales team to strive to high levels of achievement for individual and team goals
Develop MLO sales team and provide plans for each team member to drive improved performance
Recruits new MLO’s that meet Alliant’s requirements and fit in Alliant’s lending culture
Oversees outsourced retail mortgage operations and maintains the partner relationships to ensure Member Service goals and Service Level Agreements are met
Act as a liaison and establish collaborative partnerships with internal business units
Maintain a thorough understanding of mortgage industry knowledge and current issues
Makes recommendations regarding new loan products and introduces changes to existing product in consultation with product managers and marketing
Deliver superior results through quality execution and best practice adaptation
Demonstrate courage, ability and agility to understand and address organizational transition in real-time; establish expectations for the unexpected
Capture, analyze, and understand the internal environment, team dynamics, and talent capabilities to address organizational refinement, agility and growth
Champion Employee/Internal Customer Engagement, employee development and all cultural hallmarks through a strong leadership signature and a growing command of Alliant’s leadership competencies
Apply High Performance Management practices in leading an engaged workforce in order to effectively leverage the full potential and talent of this function
Mentor and provide insights to Residential teammates with the aim of helping to foster development, talent optimization and engagement
Provide a structured and consistent approach to ensure that individual development plans are in place, performance management is consistent, performance management process is respected and followed, and coaching and feedback are provided on a regular and dynamic basis

Qualifications

What makes you a great fit?

You’ll be a great fit if in addition to a Bachelor’s degree in Business, Finance or related field, you have:

Minimum five years working in the mortgage industry
Three to five years of experience in managing mortgage loan officers in a retail environment (inside and outside sales); or an equivalent combination training and experience
Prior experience as a loan originator or sales representative preferred
Strong organizational, analytical and problem-solving skills
Proven track record of meeting and exceeding production and sales goals
Position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z

When you’re happy, we’re happy!

As a thank you for joining our team, you’ll benefit from:

Competitive medical, dental, and free vision benefits
Competitive compensation plan
Contributions towards gym memberships
Generous PTO and banking holidays off

Still not convinced?

We’re on the list of 100 Best Medium Companies to work for, check it out here. For more details you can also visit our Glassdoor and LinkedIn profiles.

Alliant Credit Union is proud to be an EEO/AA employer.

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Where we are

1600 Golf Road, Rolling Meadows, IL 60008

Technology we use

Engineering

- .NETLanguages
- C#Languages
- JavaLanguages
- JavascriptLanguages
- PythonLanguages
- RLanguages
- SqlLanguages
- jQueryLibraries
- jQuery UILibraries
- ReactLibraries
- Twitter BootstrapLibraries
- AngularJSFrameworks
- ASP.NETFrameworks
- HadoopFrameworks
- Node.jsFrameworks

Angelica Garcia

Product Owner — Digital Channels

Learning Abounds

Identifying strengths, encouraging growth

“Leaders at Alliant are always encouraging employees to pursue their goals,” Garcia said. With guidance from her manager, she earned a certified scrum product owner certification after moving into the role two years ago. That’s the kind of learning opportunity common at Alliant, which offers online courses, conferences and guidance from leadership to map out formal education and development offerings.

Our leaders encourage us to work on projects outside of our comfort zone and expertise. My manager told me the only way to find out what I enjoy was to go out and try it.

Angelica Garcia

Product Owner — Digital Channels

George Manuel

Software Engineer

Accelerating Automation

Putting new tech to the test

Growth isn’t limited to formal occasions. Manuel’s team is at the helm of building solutions for Alliant and its members each and every day. They launched SMA Opcon, an enterprise-wide automation platform that feeds Alliant’s systems and applications into a single point of control. His team also implemented GoAnywhere to automate and encrypt data, protecting the company from vulnerabilities and improving file transfer.

I get to learn and challenge myself every day to find more efficient ways to do things that benefit our business and members.

George Manuel

Software Engineer

Katie Levene

PR & Content Strategist

Balance Matters

Earning an MBA — on her terms

When Levene had mentioned she was halfway through an MBA program during job interviews, many companies expressed concern about the time commitment to work. Not Alliant, she said. Instead, the team outlined their tuition assistance program, flexible work hours, remote work options and PTO structure, all of which helped Levene balance a career with continuing education.

There’s a culture of trust and encouragement here. When I needed to work remotely, I was given the resources to do so, and on days I had classes, I took advantage of flexible working hours.

Katie Levene

PR & Content Strategist

What are Alliant Credit Union Perks + Benefits

Alliant Credit Union Benefits Overview

Alliant constantly works on improving its Employee Value Proposition. Our Human Capital Group team seeks ongoing employee feedback to continue to raise the bar on employee-focused benefits, making updates to the existing and adding new benefits every year.

Culture

Volunteer in local community

Alliant participates in local volunteer activities such as Fantasy Flight, Plane Pull, Feed My Starving Children & more. In addition, we offer 8 hours of paid volunteer time benefit for all employees.

Friends outside of work

Eat lunch together

Intracompany committees

Alliant has Employee Events & Community Engagement team, the ACU Foundation, Brand Journalism/Alliant Reporters team, on-site Toastmasters club & Women's Resource Group.

Daily stand up

Open door policy

Team owned deliverables

Team based strategic planning

Group brainstorming sessions

Diversity

Documented equal pay policy

Dedicated Diversity/Inclusion Staff

Highly diverse management team

Unconscious bias training

Alliant provides our leaders and employees with unconscious bias, psychological safety and inclusive mindset training.

Diversity manifesto

Someone's primary function is managing the company’s diversity and inclusion initiatives

Diversity Employee Resource Groups

Alliant supports employee resource groups. At this time, employees created INCLUDE, a women resource group and ALL, an LGBTQ+ employee resource group.

Hiring Practices that Promote Diversity

At Alliant, we ensure that we have a diverse candidate slate for every role for which we hire and that our interview panels are also diverse.

Health Insurance & Wellness Benefits

Flexible Spending Account (FSA)

Alliant employees can contribute up to $2750 annually to their medical FSA and $5,000 to dependent care FSA.

Disability Insurance

Dental Benefits

Preventive services covered at 100%, Basic services covered at 80%; Major restorative services covered at 50%; Orthodontics covered at 50%

Vision Benefits

Alliant offers free vision benefits to its employees. The vision benefits plan covers 100% for annual eye exams after $10 copay and $150 for glasses and contact lenses annually.

Health Insurance Benefits

Our insurance policy covers up to 85% of out of pocket expenses.

Life Insurance

Pet Insurance

Wellness Programs

With Alliant's wellness reimbursement program, each employee receives up to $35 per month (non-cumulative) to spend on wellness activities and discounted wellness services through ThrivePass.

Onsite Gym

Mental Health Benefits

Alliant employees get free access to Calm and myStrength apps and services.

Retirement & Stock Options Benefits

401(K)

Alliant matches 100% of employee’s contribution up to 5% of salary

401(K) Matching

Alliant provides employees with a 401(k) matching plan managed by Fidelity. We match 100% of contributions up to 5% of an employee's annual gross pay.

Performance Bonus

In the last years, Alliant’s bonus payouts were above 100%.

Match charitable contributions

The Alliant Credit Union Foundation also matches employee donations made to non-religious, non-political 501(c)(3) organizations up to a total of $200 per person per calendar year.

Child Care & Parental Leave Benefits

Generous Parental Leave

We provide up to 6 weeks of parental leave for the primary caretaker. We also provide 2 weeks of leave for the secondary caretaker.

Flexible Work Schedule

Alliant provides employees with a flexible work schedule that includes Flexible start and end times.

Remote Work Program

Since the pandemic began, all non-essential job functions have been remote 100%.

Family Medical Leave

Employees who have been with the company for 12 months are eligible for up to 26 weeks of family medical leave.

Vacation & Time Off Benefits

Unlimited Vacation Policy

Generous PTO

Our employees receive between 21 and 31 days per year of paid time off based on years of service. Alliant also offers a Flexible Time Off (unlimited time off) policy for Sr. Managers and above.

Paid Volunteer Time

Paid Holidays

Perks & Discounts

Casual Dress

Commuter Benefits

Employees can withhold up to $265 per month pre-tax for transit expenses and up to $265 per month pre-tax for parking expenses.

Company Outings

Alliant hosts between 4 and 6 major employee events in a year, including the Annual Volleyball Tournament, annual summer party and employee appreciation day celebration.

Stocked Kitchen

Currently, Alliant offers free snacks, free hot beverages and bottled water during the day, free lunch/food events on occasion and bi-weekly free fruit.

Some Meals Provided

Parking

Fitness Subsidies

Alliant reimburses its employees up to $35 per month for gym, health and fitness services and activities.

Professional Development Benefits

Job Training & Conferences

Alliant offers employees professional development opportunities like Annual individual budget for training, onsite training courses and the ability to attend job-related conferences and seminars.

Tuition Reimbursement

Diversity Program

Lunch and learns

Alliant hosts lunch and learn and hour with the leader meetings once per quarter, giving our employees to hear from our executive and senior leadership teams.

Cross functional training encouraged

Promote from within

Continuing Education stipend

We offer $5250 annually for continuing education through our tuition reimbursement benefit.

Online course subscriptions available

Customized development tracks

Paid industry certifications

Additional Perks + Benefits

Alliant constantly works on improving its Employee Value Proposition. Currently, Alliant offers free snacks, free hot beverages and bottled water, free lunch/food events on occasion, personal concierge service, on-site package/mailing service, massage therapy, discounted ticket sales, car wash, dry cleaning, convenience store, vehicle maintenance, banking and a gym at our headquarters location.

Our company works hard to create a work environment that allows our employees to maintain a healthy work/life balance. We encourage our employees to take advantage of flexible hours and offer an option to work remotely. Alliant also offers a very generous PTO package, which starts new employees with 21 PTO days annualized in their first year of employment.

The well-being of our employees and their families translates to productivity and commitment to their jobs. That is why we constantly work on launching new benefits that will help them find the best medical care at the lowest cost and get the help they need with convenience and without unnecessary stress.

View full list of perks + benefits

An Insider's view of Alliant Credit Union

How would you describe the company’s work-life balance?

Although a lot is expected of us, there is definitely a focus on keeping your life in balance. Alliant’s response to our Coronavirus-prompted switch to working remotely has been exemplary. Senior leadership shares videos with us regularly, and our managers are understanding of family needs and have made huge efforts to keep our team connected and e

Pam Leibfried

member communication specialist

How do you collaborate with other teams in the company?

I love working for Alliant because I get to do the type of work I really enjoy and excel in! I also get the opportunity to participate in cross-functional teams and learn new things. My coworkers are great and really make work fun!

Christina Mills

total rewards manager

How does the company support your career growth?

Over the last year and a half with Alliant, I had the opportunity to start as a temporary employee, transition to a Talent Acquisition Coordinator, and currently to the Internal Communications Specialist role. Being put in the position to grow and succeed during each step, Alliant is definitely a company that helps foster career growth!

Sierra McDonald

internal communications specialist

How do you empower your team to be more creative?

Alliant and its management have always been very open to creative new ideas on more efficient ways to run our business. Truly the adage “Your opinion matters” is alive and well at Alliant!

Matt Dempsey

manager, consumer loan underwriting and processing

How has your career grown since starting at the company?

I started with Alliant as a temp in the call center and now am in a leadership position within technology, and my story is not unique. If you are looking to grow your career, this is a great place to explore different areas you may be interested in!