National Office Support Coordinator

| Chicago
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  • Job Description:
    • The Workplace Services Department has an immediate opening for an National Office Support Coordinator. This position will work closely with Department Lead and Manager overseeing office services coordination company-wide. Duties include fulfilling branch offices’ supplies order requests, corresponding with department vendors setting up new services when branch offices’ open, are transferred and/or relocated, assist with answering branch offices’ general inquires via our ticketing system, record keeping and data entry, and special projects as assigned.

       

      Who is GR?

      Guaranteed Rate is not your typical company and certainly not your typical mortgage company. We have tons of energy and we love what we do – get people great priced mortgages and wow them with our impeccable customer service. Also, our location rocks – right off the brown line. No really, the train rumbles past our windows. Our home base is an old textile building that’s been turned into a hip office with exposed brick and duct work, windows we can actually open during the summer and an open floor plan – no cubicle life here. There are a few offices, but we totally outnumber the office dwellers. The awesomeness doesn’t end there, we also have:

       

      • Free 20 minute monthly massages. It’s true, we don’t want you to be a cramped-up mess.
         
      • A free on-site nurse. Psshh who needs a doctor’s appointment when our nurse can do it all? Did we mention the free part?
         
      • An in-house café offering breakfast, lunch and a late afternoon healthy snack. All meals are subsidized so you’ll never pay full price.
         
      • Access to the office gym for only $25 a year – no really - the whole year. Oh and for a puny fee you can take yoga, Cross Fit or boxing. We like our folks healthy and happy.
         
      • A 5,000 square foot rooftop deck that’s available to everyone all day and all evening with Wi-Fi, two bars, music, grills and fun umbrellas and fire pits – provided it’s not covered in snow.
         
      • Holiday parties? We got’em! Not just major holidays, any holiday….Mardi Gras, Valentine’s Day, St. Paddy’s Day, Opening Day, Boxing Day (for our Canadian employees), Sweetest Day, Groundhog Day, etc..
        Intra-office contests like the Great Mac-Off, Chili Cook-Off and Limbo. We always keep you guessing and participating!
         
      • 401k with some matching, Blue Cross health care coverage – yup, dental and vision too, Short and Long-term disability, life insurance – we got ya covered on this one, legal assistance – for a small monthly fee and did we mention the awesome rooftop deck?

       

      While we don’t allow jeans, we also don’t allow suits. We want you to just look your best every day and you’ll fit right in.

       

      Requirements: College degree and or equivalent experience, lift 25-50 lb., reliable transportation, analytical and detail-oriented skill set highly desired, forward-thinking and think big thinking a plus

       

       

      Responsibilities

      • Coordinate the setup and overall management for new vendor services and equipment
      • Enter office supply orders received from Branch Offices’
      • Answer incoming (via phone/email) general inquires received from Branch Offices’
      • General office support
      • Records management and data entry
        • Compile reports for Management and recommend improvement strategies 
      • Department Special Projects as assigned

      Guaranteed Rate is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason prohibited by law.

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Location

3940 N. Ravenswood , Chicago, IL 60613
3940 N. Ravenswood , Chicago, IL 60613

What are Guaranteed Rate Perks + Benefits

Health Insurance & Wellness Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Commuter Benefits
Game Room
Happy Hours

Additional Perks + Benefits

5,000 square foot roof deck at corporate office. Creative workspaces designed to facilitate collaboration. Yoga and CrossFit classes. Onsite nurse practitioner. Healthy meals prepared by an onsite chef. Free monthly massages. Free turkeys for employees around winter holidays.

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