NetSuite Administrator

| Chicago
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Toast Overview:

We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.

Job Overview:

Reporting to the Business Systems Manager, G&A the NetSuite Administrator administers, supports and maintains Toast's NetSuite platform and users. The Netsuite Administrator will be responsible for maintaining and developing the NetSuite platform and external integrations and function as a key contributor to many high value business initiatives for the Toast Business Systems team. They will work closely with the Accounting and Finance teams to ensure the highest level of data accuracy and in maintaining and improving the functionality of various financial systems. The NetSuite Administrator will apply proven communication, analytical and problem-solving skills to help maximize the benefit of Toast’s financial systems to the organization.

As a NetSuite Administrator for Business Systems you will:

  • Maintain the NetSuite application and other related 3rd party business applications for internal users
  • Develop, test and deploy customizations, custom objects, third party tools / applications and new NetSuite functionality based on evolving business needs
  • Design, implement, and maintain configurations and customizations of NetSuite to meet evolving needs
  • Design, implement, and maintain 3rd party software connections and integrations to NetSuite to support various business needs
  • Support end user requests for new saved searches, reports, KPI’s, and dashboards, and maintain proper system access for user roles
  • Provide internal, ongoing system/technical support to NetSuite users, including training
  • Monitor end-user usage of systems and track performance and ensure external integrations comply with governance limits
  • Provide front line support with regards to all aspects of NetSuite and data integrity
  • Develop, document and implement policies, procedures and guidelines to ensure data integrity, change protocols, customization, usage etc
  • Identify, evaluate and recommend other key technologies required to support and improve the business process centered on the NetSuite platform
  • Responsible for the change management and release process of NetSuite
  • Provide a quality and timely communication regarding system status
  • Maintain up-to-date knowledge of NetSuite functionality, customization and integration

Do you have the right ingredients? 

  • Bachelor’s Degree in Computer Science, Engineering, Mathematics or a related field.
  • 3+ years of hands on experience with NetSuite administration, configuration and 3rd party integrations in complex environments
  • Administrator-level knowledge of roles, permissions, custom objects, scripting, workflows, reports and dashboards
  • Working knowledge of SuiteScript 1.0 & 2.0 / WebServices, OneWorld, SQL, csv imports, user provisioning, defining roles, analytics and scheduling scripts.
  • Experience with Advanced Inventory and Advanced Revenue Recognition modules
  • Strong data analytics, reporting and database experience (SQL and NetSuite preferred)
  • Working knowledge of Microsoft Word, Excel, PowerPoint
  • A strong understanding of business processes and requirements
  • Project management, system implementation and system integration experience
  • Strong analytical and problem solving skills
  • Strong written and verbal communication skills
  • Ability to work collaboratively with cross-functional teams
  • Exceptional saved search and report building skills
  • Excellent version control, QA skills and attention to detail

Bonus ingredients (a pinch of salt):

  • 1+ years working on an Agile SCRUM or Kanban team
  • Administrating or Implementing ASC 606 Compliance within Netsuite
  • Experience with Workato or similar iPaaS
  • Experience with any of the following Enterprise Applications (Salesforce, Workday, ServiceNow)
  • 1+ years working with REST and/or SOAP
  • 1+ years experience working with Javascript or SuiteScript
  • Experience with Zuora
  • Experience with Salesforce CPQ
  • NetSuite certification
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • ASP.NETFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • MySQLDatabases
    • DynamoDBDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • Constant ContactEmail

Location

We are located in the trendy, downtown area of Streeterville on Michigan Avenue. You can find us next to the Wrigley Building!

An Insider's view of Toast

What's something quirky about your company?

Our sticker obsession! We love collecting and trading them.

Eric

Manager of Snacks

What does your typical day look like?

6 cups of coffee, a Cliff bar, lunch at 2, and on my way home by 7!

Shawn

Operations Specialist

How does the company support your career growth?

I meet with my manager every week to review my personal goals and discuss how I want to grow as a developer. We also get a yearly stipend that we can use to attend conferences and purchase books that expand our knowledge base.

Biz

Software Engineer

How has your career grown since starting at the company?

I've been extremely fortunate to have great mentors and managers who encouraged me to look at situations through different lenses. This has helped me identify opportunities to carve out new career paths. Four of the six roles I've held did not exist before I stepped into them.

Krystal

L&D Specialist

What are Toast Perks + Benefits

Toast Benefits Overview

Like most tech companies, we offer commuter subsidization, full health coverage, endless snacks, and collaborative workspaces. But what makes us unique is our offerings beyond the standard spread of perks and benefits: unlimited PTO, 401(k) match, sabbatical after five years, $500 wellness stipend, fun company events, employee-led communities, peer-nominated Toasty Awards and most importantly, an environment where you can truly be yourself. If you want to get the inside scoop on what it's really like to work here, check out our instagram @lifeattoast and follow the hashtag #WeAreToasters.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Acme employees can contribute up to $2700 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Life insurance is equal to 1 times an employee's annual salary.
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Sabbatical
Eligible employees get a summer of paid sabbatical after their first 5 years of working at the company.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong, Pool Table.
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
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