Network Administrator

| Chicago

At VillageMD, we are committed to helping patients achieve greater health by delivering the most accessible and efficient healthcare in the world through partnership with primary care physicians. We're in a unique position to impact everyone in primary care from independent, family-owned practices to world-class health systems. Integral to our Technology Operations team, the Network Administrator will drive a wide variety of projects to support and maintain organization’s converged networks and related equipment in a multi-site environment.

 What are some examples of projects you’ll be managing as a Network Administrator at VillageMD?

  • You will be responsible for leveraging various alerting mechanism with goal of achieving maximum infrastructure uptime including availability of critical services that our business depends upon.
  • You will own provisioning, implementation and maintenance of various networking technologies including Cisco Unified Communication Manager, CACTI, wireless LANs, switches, routers, and all telecom and data circuits in addition to security technologies such as firewalls, VPNs, web filters, and IPSs.
  • As part of our Security First approach, you will ensure Technology Operations is adhering to security and regulatory compliance established by Security Operations and Legal/Compliance team.

 What will make you successful here?

  • Communication is very critical for this position since you will be working with geographically dispersed teams. It’s very important that you are comfortable with communicating at all levels including sending enterprise wide announcements as well as leveraging instant messaging tools such MS Teams. We need this person to side on over-communication and able to provide high level of transparency.
  • In-depth understanding of routing and routed protocols, network security principles and industry-standard implementations of corporate voice and data infrastructures including cabling.
  • A low ego and humility; an ability to gain trust through strong communication and doing what you say you will do

 What you might do in your first year:

  • Improve and maintain network monitoring software as well as implement new monitoring on as needed basis.
  • Monitors and tests network performance; provides network performance statistics and reports.
  • Implement and manage all aspects of IT network security, including drafting of appropriate security policies to ensure employees and contractors understand the proper use of corporate network resources.
  • Maintaining accurate records of all topology, maintenance, inventory, and security measures associated with the company’s voice and data networks.
  • Design and oversee all configuration changes to any component of the corporate LAN, WAN and related networks. This includes all hardware and software issues and on-going administration of the corporate network.

 The following experience is relevant to us:

  • Bachelor's degree in Computer Science, Information Systems or related field
  • 3 to 5 years of full-time experience building, operating and troubleshooting complex converged network environments
  • Experience with infrastructure monitoring and alerting tools such as Nagios, Solarwinds or DataDog
  • Experience with Cisco Unified Communication Manager and Unified Contact Center Express 10.5, Cisco Routers, Cisco ASA and related VPN Technologies and MPLS Technologies
  • CCNA or CCNP, required

 At VillageMD, we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at VillageMD are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • FlaskFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • Neo4jDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • TeradataDatabases

Location

We are in the heart of downtown Chicago - accessible to all trains and plenty of food/drink options nearby!

An Insider's view of VillageMD

What's the biggest problem your team is solving?

Aggregating disparate sets into one consumable interface is difficult. We constantly think about how to solve it faster and better while keeping it flexible and scalable.

Mario

Principal Software Engineer

What makes someone successful on your team?

It’s an individual’s willingness to get into the details, fully understand the current path to delivery, and think critically about the problems that face primary providers today that will make them successful at VillageMD.

Dave

Director, Product Development

What’s the vibe like in the office?

The office vibe is centered on holding our work to high standards while maintaining an environment focused on fun and collaboration. My coworkers and I will often be working on completely unrelated projects, but when we hit a roadblock we step back and ask each other for feedback and help. That’s usually when we find the best solutions.

Emily

Healthcare Informatics Analyst

What are VillageMD Perks + Benefits

VillageMD Benefits Overview

We offer competitive bonus, great benefits, generous PTO, strong parental leave policy, and 401k with a match. We are conveniently located near Metra and L trains, and offer commuter benefits. We offer schedule flexibility and work from home options. And, last but certainly not least: loads of snacks and fresh ground whole bean coffee!

Culture
Volunteer in local community
Partners with Nonprofits
Intracompany committees
Daily stand up
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Customized development tracks
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