Office Assistant

| Chicago

At VillageMD, we are committed to helping patients achieve greater health by delivering the most effective, accessible and efficient healthcare in the world through partnership with primary care physicians. We are in a unique position to impact everyone in primary care from independent, family-owned practices to world-class health systems. We leverage a tested model of care that combines value-based contracting, data-driven decision-making, ancillary services development, and the capital needed for success. 

Integral to our business, the Office Assistant based in Chicago, IL will provide front office support and management, and will be directly responsible for providing a positive experience and initial impression for all of our Chicago office visitors. This individual will also be responsible for managing and maintaining conference room scheduling, to ordering supplies and facilities management. In addition, the ideal candidate will carry out special assignments and detailed requests with minimal supervision to effectively organize and provide operational leverage for departments as needed.

What you might do in your first year:  

  • Conference room management and coordination of catering
  • Management and ordering of office supplies
  • Greeting of Chicago office guests to ensure positive experience and visit
  • Act as a liaison with facilities and assist in overseeing maintenance work orders and requests
  • Distribute mail and handle postage and shipping needs
  • Communicating Chicago office notifications
  • Providing back up to the administrative team as needed
  • Providing technology and systems support and issue resolution when necessary
  • Internal and external meeting and event planning assistance
  • Supporting senior leaders with ad hoc projects as needed
  • Broader office operations and support as necessary

 What will make you successful here?  

  • A willingness to learn, take initiative and be resourceful
  • A bias for action and pragmatic solutions
  • Strong analytical and communication skills
  • The ability to be flexible in an ambiguous and dynamic environment
  • Ability to solve problems, and establish trust
  • A low ego and humility; an ability to gain trust through strong communication and doing what you say you will do

What you bring to VillageMD 

  • Bachelor’s Degree required.
  • A minimum of three years of senior administrative support experience
  • A high service orientation
  • Demonstrated organizational skills and the ability to multi-task and deliver quality outcomes while effectively managing multiple competing priorities
  • Previous, external client interface and relationship management strongly preferred
  • Hands on approach and expert command of details
  • Excellent interpersonal communication and critical problem-solving skills
  • An optimistic outlook and “can do” attitude.

At VillageMD, we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at VillageMD are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • FlaskFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • Neo4jDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • TeradataDatabases

Location

We are in the heart of downtown Chicago - accessible to all trains and plenty of food/drink options nearby!

An Insider's view of VillageMD

What's the biggest problem your team is solving?

Aggregating disparate sets into one consumable interface is difficult. We constantly think about how to solve it faster and better while keeping it flexible and scalable.

Mario

Principal Software Engineer

What makes someone successful on your team?

It’s an individual’s willingness to get into the details, fully understand the current path to delivery, and think critically about the problems that face primary care providers today that will make them successful at VillageMD.

Dave

Director, Product Development

What’s the vibe like in the office?

The office vibe is centered on holding our work to high standards while maintaining an environment focused on fun and collaboration. My coworkers and I will often be working on completely unrelated projects, but when we hit a roadblock we step back and ask each other for feedback and help. That’s usually when we find the best solutions.

Emily

Healthcare Informatics Analyst

What are VillageMD Perks + Benefits

VillageMD Benefits Overview

We offer competitive bonus, great healthcare benefits, generous PTO, strong parental leave policy, and 401k with a match. We are conveniently located near Metra and L trains, and offer commuter benefits. We offer schedule flexibility and work from home options. And, last but certainly not least: loads of snacks and fresh ground whole bean coffee!

Culture
Volunteer in local community
Partners with Nonprofits
Intracompany committees
Daily stand up
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Customized development tracks
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