Gemini
At Gemini, no job is too small and no project too big as we endeavor to build the future of money.

Office Manager at Gemini (Chicago, IL)

| Chicago
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Empower the Individual Through Crypto

Gemini is a crypto exchange and custodian that allows customers to buy, sell, store, and earn more than 30 cryptocurrencies like bitcoin, bitcoin cash, ether, litecoin, and Zcash. Gemini is a New York trust company that is subject to the capital reserve requirements, cybersecurity requirements, and banking compliance standards set forth by the New York State Department of Financial Services and the New York Banking Law. Gemini was founded in 2014 by twin brothers Cameron and Tyler Winklevoss to empower the individual through crypto.

Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we want to help you buy, sell, and store your bitcoin and cryptocurrency. Crypto is not just a technology, it's a movement.

At Gemini, our mission is to empower the individual and that includes giving our employees flexibility of choice — our Office Optional Policy allows employees to choose to work from one of our physical locations or from home.
Select roles that are location-specific will still be eligible for flexible schedules.

The Department: Office of the COO and Workplace Experience

The Office of the COO is responsible for driving operational maturity at Gemini, collaborating cross functionally on rigorous organizational effectiveness including communication and transparency, strategic prioritization, tracking key metrics/objectives, developing reporting structures, all while holding the organization accountable for their respective areas of ownership.

The Role: Office Manager

Our Office Services Team at Gemini are ambassadors of our core values, dedicated to supporting the company and our employees by managing our real estate and office services on a day to day basis. We are seeking an Office Manager whose main duties will focus on office management and facilities coordination. You will be responsible for making sure the day-to-day operations of Gemini's offices run smoothly and in line with the company's culture. The ideal candidate has a desire to make an immediate impact and is excited to take on an extended multi-year role focused on creating and sustaining a supportive environment for our employees.

This role will be based in our Chicago office once it is safe to return to the workplace.

Responsibilities:

  • Create and maintain a clean, organized, and enjoyable environment for all Gemini employees
    • Arrange necessary repairs to upkeep office conditions
    • Coordinate with various departments on office equipment needs
    • Address employee queries regarding office management issues (e.g. stationery, hardware, where to find things)
    • Kitchen maintenance - daily stocking, taking inventory, and placing orders for consumables as well as office supplies
    • Maintain cleanliness and organization of office and provide support by restocking/expediting items in necessary areas (i.e. kitchens, conference rooms, mail/packages) 
    • Adhere to office budget while ensuring accurate and timely expense reporting
    • Assisting daily in the operations of the office which includes stocking, delivering items to employees within the office, helping to arrange for events, helping to lift/organize/deliver groceries, packages, mail 
    • Maintain supplies by checking stock to determine inventory levels; anticipating requirements; placing orders; verifying receipt; stocking items; delivering supplies to appropriate locations
  •  Manage the external service relationships of Gemini's offices
    • Assist in contract and price negotiations with office vendors and service providers
    • Liaise with facility management vendors (including cleaning, catering and security services)
  • Maximize the company’s assets to promote Gemini's company culture
    • Provide general hospitality support to external visitors
    • Help support our SWAG initiatives
    • Assist in planning and executing in-house or offsite activities (e.g., lunches, team outings, celebrations and conferences)

Qualifications:

  • 3+ years of office coordination experience in a professional office setting
  • Passion for creating a positive and welcoming work environment
  • Confident verbal communication and professional written communication
  • Strong multitasking skills and experience successfully solving complex problems from end-to-end
  • Highly organized and detail-oriented
  • Willingness to roll up your sleeves and ability to wear many hats
  • Comfort with moderate physical action related to organizing and reorganizing tasks 
  • Ability to prioritize and tackle tasks in an efficient and timely manner with keen attention to detail
  • Willingness to work independently as well as collaboratively
  • Understanding of the unchartered territory that comes along with navigating a post-pandemic office environment and willingness to improve upon policies and procedures in relation to this

Preferred Qualifications:

    • Experience working in a startup environment
    • Proficiency with spreadsheets and G-suite (e.g., Google Sheets, Microsoft Excel)

It Pays to Work Here

We take a holistic approach to compensation at Gemini, which includes:

  • Competitive Compensation and Profit-Sharing Equity
  • Flexible vacation policy
  • Retirement Plan Matching
  • Generous Parental leave
  • Comprehensive health plans
  • Training and professional development

At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace and affirmative action employer. If you have a specific need that requires accommodation, please let a member of the People Team know.

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Where we are

IL

Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • PlayFrameworks
    • AeronFrameworks
    • ConfluenceManagement
    • JIRAManagement
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What are Gemini Perks + Benefits

Culture
Volunteer in local community
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Dental coverage for employees through Guardian PPO
Vision Benefits
Vision coverage through VSP
Health Insurance Benefits
Gemini's health insurance plan with our preferred provider Empire BCBS provides 3 plans, an EPO and 2 PPO at very little cost to employees!
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Gemini's 401(k) retirement plan through ADP offers a broad selection of stocks, bonds and international index funds to choose from.
401(K) Matching
Gemini's 401(k) matches an employee's contributions up to 5% of their base salary, with immediate vesting for matched contributions. Employees are eligible to contribute after 90 days of employment
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Company sponsored family events
We happily sponsor annual Take Your Child to Work Days.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Gemini is generous in adding sick days on an as-needed basis.
Perks & Discounts
Casual Dress
Commuter Benefits
We offer pre-tax commuter benefits for all employees through Navia.
Company Outings
We typically host quarterly company outings - past events include baseball games and Coney Island.
Stocked Kitchen
We keep our kitchens and pantries well-stocked with snacks, soft drinks, cold brew coffee, and, of course, LaCroix.
Happy Hours
We host monthly happy hours with collaborative activities like employee presentations, trivia, Mario Kart, etc.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Gemini hosts monthly Lunch and Learns
Cross functional training encouraged

An Insider's view of Gemini

What’s the vibe like in the office?

Before I started, I was told that taking a job at Gemini was a great idea because of how excited everyone was to be there. After working here for more than two years, I still believe that to be true. The office is constantly buzzing with incredibly smart people who are working to build Gemini into the long-lasting business we know it can be.

Marjorie

Manager, Cash Management

How do you collaborate with other teams in the company?

A risk team is typically seen as a group that says "no”; at Gemini, establishing relationships and collaborating are key to understanding risks, which better enables us to say "yes" (or "yes, but..."). Communicating clearly and regularly, keeping things simple, and being flexible in a complex space reduces the risk of a message being lost.

Yusuf

Head of Risk

How do you empower your team to be more creative?

When we start a project, I challenge my team to look outside of the finance space, to take inspiration from other creative spaces such as art, industrial design, fashion, automotive, etc., and try to translate that into a solution for our industry and users. It's important to set the tone that solutions to problems can come from anyone or anywhere.

Ty

Creative Director

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