Office Operations Manager

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About Vouch:

Insurance... sounds slow, old-fashioned, and unexciting. Exactly. Insurance is broken, and it's failing fast-moving, innovative startups.

Vouch is a new, technology-first insurance company, backed with $100M in funding from world-class investors. Like Stripe for payments or Brex for credit cards, Vouch is creating the go-to business insurance for high growth companies.

We're doing this by making insurance fast, responsive, and focused on our customer -high growth and innovative companies. Instead of printed PDF applications and week-long waits, Vouch is building new technology to solve real problems, writing policies that actually cover relevant startup scenarios, and designing simple experiences in an otherwise frustrating industry. 


Role Responsibilities: 

Vouch is looking for a Chicago based Office Manager to join our team. This role will be responsible for ensuring that our offices run smoothly and all that Vouch team members have everything they need to be happy and productive in our office locations. 


Job Duties:

  • Maintain office space in working condition; optimizing the use of space, keeping clean and tidy, and ensuring that all resources are working correctly 
  • Liaise with property management on facilities issues and improvement
  • Organize team events, off-sites, meetings and travel
  • Ensure office supplies and snacks are fully stocked 
  • Assist with office technology, coordinating with IT team
  • Set up new team members with building access, desk preparation, etc.
  • Manager office related vendors 


Experience/Skills Desired:

  • 4+ years of work experience 
  • Experiencing managing offices moves and office build outs
  • Ability to work in a fast-paced environment and retain professionalism and accuracy
  • Excellent verbal and written communication as well as interpersonal skills
  • Proactive, self-motivated mindset
  • Highly organized and detail-oriented
  • Previous start-up experience is a plus!



Vouch believes in putting our people first and building a diverse team is at the front of everything that we do. We welcome people from different backgrounds, experiences, and perspectives. We are an equal opportunity employer and celebrate the diversity of our growing team. 

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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • TypescriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • VueFrameworks
    • TypescriptFrameworks
    • Google AnalyticsAnalytics

Location

Although Vouch is Virtual First, team members can choose to be Remote, Office Aligned, or Office flex. We regularly host on-site and virtual events like lunches, ERG events, game nights, and more! Vouch values work-life balance which our core collaboration hours of 8:30 am - 2:30 pm PT reflects.

An Insider's view of Vouch Insurance

What's something quirky about your company?

One of our most popular Slack channels is #pets-of-vouch which showcases all our favorite pets ranging from dogs, cats, a hedgehog, and even a tomato plant named Tommy Tomaté Ragu! Our best-attended virtual team social events also included three different Pet Parades where we were introduced to the "Pets of Vouch" live!

Anna

Compliance Specialist

What makes someone successful on your team?

It is defined by working together to be the voice of our clients. Our culture of thriving as one allows me to tap into the vast, collective knowledge of the whole Vouch team to help provide great solutions. Being successful is not always knowing the exact answer or closing a deal, but ensuring we take all efforts to meet the needs of our clients.

Ore

Account Manager, Success

What are Vouch Insurance Perks + Benefits

Vouch Insurance Benefits Overview

We provide a competitive perks and benefits package including the following:

We cover 85% of health benefits for employees (health, dental, vision) as well as 75% as dependents

Parental Leave

Unlimited PTO

We have federal holidays off, in addition, we do also have months that do not have holidays so our leadership team picks one day in that month that we all take off (regular 3 day weekends)

$80 wellness reimbursement each month which is up to you how to use (Fitness classes, gym membership, home equipment, mental wellness, etc.)

$100 Technology - Cell/Internet phone allowance.

$500 continuing education stipend - (Certs, classes, etc.)

You get to work with an amazingly collaborative, smart, fun, and hard-working team!

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Customized development tracks
Paid industry certifications

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