Operational Risk Analyst at TransUnion

| Chicago
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What We'll Bring

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation we’re – consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

Overview / Position Summary: As part of the Operational Risk and Control Assurance team and reporting to the Operational Risk Manager, the role holder will be responsible for establishing and maintaining control testing and monitoring protocols, and conducting control testing and monitoring in alignment with the Operational Risk and Control Assurance program.

What You'll Bring

Bachelor degree or equivalent experience in risk management

At least 1-3 years of relevant enterprise risk and control management experience; preferably in an operations environment

Knowledge of enterprise risk management and control concepts

Strong written and verbal communication skills, excellent inter-personal skills with the ability to bridge business and technical environments, and ability to build professional relationships

The initiative to propose solutions and to take action independently with the confidence to effectively challenge the status quo

Excellent attention to detail and a high level of accuracy in all areas of work

Organization and time management skills, specifically working to deadlines with multiple deliverables

Strong analytical and problem-solving capabilities

Highly developed ability to analyze and present data and information effectively

Ability to articulate a business issues without resorting to technical language

Process improvement through effective control monitoring and management

Maintaining regulatory compliance in a complex environment

Ability to effectively use Microsoft office suite of products (e.g. Excel, PowerPoint, Word, SharePoint)

What we’d love to see:

1-3 years’ experience working in a financial services or regulated operations environment

Governance, Risk and/or Compliance certification (e.g. CCEP, ARM, GRCP)

Impact You'll Make

Execute on the 1st line Operational Risk and Control Assurance Program (ORCA), which will operate in the context of the 2nd line Enterprise Risk Management Framework.

Identify and drive areas of control improvement for key processes and procedures to ensure compliance with policies and standards.

Develop testing scripts, review control evidentiary documentation, and assess design and operating effectiveness of controls.

Monitor processes for control failures and review reporting outputs to ensure accurate reflection of control environment.

Support the business unit to review consistent control failures and initiate agreed upon remediation plans

Facilitate the ongoing RCSA (risk and control self-assessment process) to ensure timely response, attestation and action by the business.

Assist with investigation and control design following incident or risk event.

Challenge risk and process owners on the quality and effectiveness of their controls

Engage with different business owners on the implementation, execution and compliance of controls.

Escalate risk and control issues to the relevant stakeholders and governance forums as appropriate.

Provide input towards reporting to show the current control environment and how it is performing.

Perform specialized risk assessments with business SMEs, which involves identifying, analyzing, describing and estimating the risks affecting the business.

Conduct deep dives to drill down and identify process and control weaknesses and make recommendations for control improvements that will materially improve the TransUnion risk and control framework.

Perform specialized deep dives/thematic reviews to identify non-adherence to Policy and Standards and pro-actively identify root cause and create action plans to address.

Act as a control subject matter expert providing support, education and training to business units to build risk/control awareness within the organization.

Provide coaching support to the business to drive improvements in the quality of risk and control management

Develop tools, templates and training to assist the Operations Business Units

Create and maintain ORCA policy and process documentation to ensure consistency to the standards and allow for smoother transition for future implementations

Work with direct manager, internal and external stakeholders to understand needs and ensure alignment to key initiatives.

Maintain and prioritize workload to ensure focus on risk mitigation, control efficiencies and compliance.

Be a resource to Compliance/Risk/ORCA on quality improvement ideas and protocols.

Execute on the 1st line Operational Risk and Control Assurance Program (ORCA), which will operate in the context of the 2nd line Enterprise Risk Management Framework.

Identify and drive areas of control improvement for key processes and procedures to ensure compliance with policies and standards.

Develop testing scripts, review control evidentiary documentation, and assess design and operating effectiveness of controls.

Monitor processes for control failures and review reporting outputs to ensure accurate reflection of control environment.

Support the business unit to review consistent control failures and initiate agreed upon remediation plans

Facilitate the ongoing RCSA (risk and control self-assessment process) to ensure timely response, attestation and action by the business.

Assist with investigation and control design following incident or risk event.

Challenge risk and process owners on the quality and effectiveness of their controls

Engage with different business owners on the implementation, execution and compliance of controls.

Escalate risk and control issues to the relevant stakeholders and governance forums as appropriate.

Provide input towards reporting to show the current control environment and how it is performing.

Perform specialized risk assessments with business SMEs, which involves identifying, analyzing, describing and estimating the risks affecting the business.

Conduct deep dives to drill down and identify process and control weaknesses and make recommendations for control improvements that will materially improve the TransUnion risk and control framework.

Perform specialized deep dives/thematic reviews to identify non-adherence to Policy and Standards and pro-actively identify root cause and create action plans to address.

Act as a control subject matter expert providing support, education and training to business units to build risk/control awareness within the organization.

Provide coaching support to the business to drive improvements in the quality of risk and control management

Develop tools, templates and training to assist the Operations Business Units

Create and maintain ORCA policy and process documentation to ensure consistency to the standards and allow for smoother transition for future implementations

Work with direct manager, internal and external stakeholders to understand needs and ensure alignment to key initiatives.

Maintain and prioritize workload to ensure focus on risk mitigation, control efficiencies and compliance.

Be a resource to Compliance/Risk/ORCA on quality improvement ideas and protocols.

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Technology we use

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Location

555 W Adams St, Chicago, IL 60661

What are TransUnion Perks + Benefits

TransUnion Benefits Overview

At TransUnion, our associates are our greatest asset. However, we understand that work is only one part of our associates’ lives. We recognize the importance of providing a healthy balance between work and home because that’s really where being a force for good starts.

Culture
Volunteer in local community
We provide U.S.-based associates with a Volunteer Time Off day each year which can be used to donate time outside the office to a cause that matters to them. We also offer a matching gift program.
Partners with Nonprofits
TransUnion partners with non-profits such as Child Rescue Coalition and Credit Abuse Resistance Education (CARE).
Friends outside of work
Eat lunch together
Intracompany committees
TransUnion has a Community and Associate Services Team (CAST), which is responsible for planning events, such as our annual holiday party, take your child to work day, company BBQ, and more!
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
We offer virtual yoga and meditation, fitness classes and sponsored races.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
15% discount on TU stock twice a year
Performance Bonus
Match charitable contributions
We offer a matching gift program for associates who choose to make financial contributions to their selected causes. TransUnion will match up to $2,000/ yr for each associate.
Child Care & Parental Leave Benefits
Child Care Benefits
[email protected] provides backup childcare and eldercare for TU associates.
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Annual holiday party, company BBQ and take your child to work day
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
We provide U.S.-based associates with a Volunteer Time Off day each year which can be used to donate time outside the office to a cause that matters to them.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
We offer associates globally 1:1 career coaching with our career advisor. Additionally, we have various mentorship opportunities across areas of the business as well as across levels.
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Start your day at TU by grabbing an Intelligentsia coffee or a tasty, hot breakfast from our onsite café. Head up to your workspace where you'll get down to business amidst the inspiring backdrop of beautiful downtown Chicago. Brainstorm onsite with team members in a variety of colorful huddle rooms or collaborate cross-functionally with our offices around the world via video conference, Skype or our intranet. Check things off your to-do list as you continually make progress on key business initiatives. Need a quick break? Challenge your colleagues to a game of ping-pong, pool, foosball, pop-a-shot or Mario Kart in one of our three onsite game rooms. Ready to hit the gym? We have one right downstairs complete with a personal trainer and a selection of free instructor-led fitness classes. Keep your energy up. Take a conference call at one of our walking or bicycle desks. Then attend the quarterly town hall to hear from the TU leadership team on progress in the current quarter and plans for the next. After a day of innovation, wind down in one of our massage chairs or join your colleagues at North Avenue for a game of league volleyball, sponsored by TU!

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