Operational Risk Manager
We are OppLoans
Growth with a Purpose
OppLoans is a growing, socially responsible, and profitable FinTech company that is one of the highest-rated and best-in-class online finance platforms and service providers in the industry. OppLoans offers consumers a simple and responsible source of funding when faced with financial emergencies. We continue to experience growth year over year with profitable returns each year. Employees can make an immediate effect in a growth stage company.
What you get to do:
- Lead a team under the direction of the VP, Operational Risk to implement system controls and operational process improvements to reduce potential compliance risk.
- Lead the charge on Compliance issues by evaluating and stopping them from happening ASAP, understanding the cause and sizing the affected population, designing and launching a prospective solution (manual or automated), and remediating affected customers.
- Experience documenting issues, controls, etc., a huge bonus!
- Redesign, standardize, and improve our processes to increase conversion and reduce compliance risk. Lead with a “Customer First” mentality to improve our customer experience in the process.
- Create a governance framework and repository of procedures, and controls that protect our business from compliance exposure.
- Be familiar with the alphabet soup of regulation, e.g., ECOA, TILA,TCPA, FCRA, BSA, SCRA, MLA, etc.
- Along with Compliance and Legal, prioritize the business workload of proactive solutions, corrective action remediation, and floor training and communication to provide a sound execution strategy for risk mitigation. Work with Product, Technology, and Floor teams to build on these initiatives.
What you will bring to the team:
- Previous in either compliance, audit, risk management, lending, operations required.
- A quantitative mindset. Experience in data programming languages such as SQL/R/Python and data visualization tools such as Periscope and Tableau are not required but a big plus.
- Must have demonstrated quantifiable, compelling achievements in previous roles. Keen focus on execution with a bias towards action.
- Results-driven, goal-oriented mindset with high intent on delivering impactful eventualities. Keen focus on execution.
- Ability to multitask, execute quickly, and get things done.
- Ability to tackle ambiguous and complicated problems and create robust, scalable solutions.
- Organized, meticulous, and detail-obsessed individual.
Why OppLoans?
Employees Love Working Here
With a dynamic startup culture and great benefits, we’ve attracted top talent and boast one of the most engaged offices in the country. In 2019, we were named the 4th fastest growing company in Chicago by Crain’s Chicago Business, received the 86th spot on the Deloitte Fast 500, and are named one of the best companies to work for in the nation by Glassdoor two years in a row. Check out our Glassdoor reviews to see why our employees love us!
Customers love our product
OppLoans is committed to delivering a best-in-class experience to our customers. Don’t believe us? See what our customers are saying on Google and the BBB! We were also named a number one personal lender by Lending Tree, and a “Leader in Quality and Innovation” by the Center for Financial Services Innovation (FinX).
Benefits
OppLoans is an equal opportunity employer. OppLoans does not discriminate against any applicant for employment due to age, color, sex, disability, national origin, race, religion, veteran status, or any other protected class.
We offer a great compensation package and benefits package to support you inside and outside of work as you grow your career with us. Some of these benefits include a 401(k) matching program, paid vacation policy, free PPO medical option with BCBS for Employee Only Plans, dental, vision, and accident coverage, free gym membership, discounted Divvy memberships and ClassPass fitness classes, CTA and Metra benefit programs, casual dress policy, subsidized daily lunches, a stocked kitchen with healthy snacks and drinks, an employee and peer recognition program, and intramural sports leagues.
Our office is conveniently located in downtown Chicago with panoramic views of Millennium Park and Lake Michigan, with rooftop access.