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Operations Assistant

| Chicago
Please Email your Resume/CV to [email protected] w/ the Job Title in the subject line.
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Job Description:

  • Guaranteed Rate is one of the ten largest retail mortgage lenders in the U.S. The company has become The Home Purchase Experts® by offering industry-leading self-service tools and low rate, low fee mortgages through an easy-to-understand process and unparalleled customer service. Headquartered in Chicago with approximately 2,500 employees in 175 offices across the U.S. and licensed in all 50 states, Guaranteed Rate has helped hundreds of thousands of homeowners with more than $65 billion in home purchase loans and refinances since 2000. Guaranteed Rate was ranked No. 1 in Scotsman Guide’s “Top Mortgage Lenders 2013” honors, and was recognized by Inc. magazine as the No. 4 private company job creator in the U.S. in 2013.

    Guaranteed Rate has been able to expand successfully nationwide through a business model that allows top originators to join the company and close more loans faster through its technology, pricing, process and support. The company now has more top loan originators in the annual national rankings from mortgage industry publications Mortgage Executive, Scotsman Guide and Origination News than any other bank or mortgage company.

     

    Guaranteed Rate is not your typical company and certainly not your typical mortgage company. We’re technology driven, have tons of energy and we love what we do – great people and great products alongside our impeccable customer service (83 NPS, unheard of!). We’re in a Ravenswood loft style office building with exposed brick and duct work, and windows we can actually open during the summer. The awesomeness doesn’t end there, we also have:

    • Not just major holidays, we have any holiday parties -- Mardi Gras, Valentine’s Day, St. Paddy’s Day, Opening Day, Boxing Day, you get the picture.
    • Access to our free nurse practitioner/acupuncturist and massage therapist.
    • Blue Cross Blue Shield health care coverage – dental, vision, short-term disability, life insurance and a 401(k) plan.
    • Best of all, we help you become a homeowners with a big fat employee discount on the origination fees. Already own? We offer discounted refinances through Guaranteed Rate.

     

    We are currently seeking a hard-working, dedicated  Operations Assistant to join our innovative and passionate team.

    Responsibilities:

    • Be on an innovative and fun team that is revolutionizing the way people go about making the biggest financial decision of their lives
    • Receive on-going, comprehensive training and become an expert on home loan products and the mortgage process
    • Work closely with our Service Consultants, Mortgage Consultants and Loan Coordinators to ensure a timely and accurate experience for our clients—from first time home buyers to refinancers—throughout the entire mortgage process
    • Order and review several necessary online system checks and a variety of mortgage loan documentation
    • Use state of the art technology to manage your loan pipeline as well as complete your job functions in a productive manner
    • Provide world-class customer service and respectful, consultative guidance to your clients

     

    Qualifications:

    • Self-directed with a strong desire to learn and be a member of an innovative winning team
    • Excellent disposition, mindset, communication skills and work ethic
    • Ability to multi-task with strong attention to detail while meeting deadlines in a fast-paced environment
    • Strong listening, problem solving skills and out of box thinking
    • Inherent love of and desire to serve clients and create something unique and fantastic
    • Commitment to integrity and customer service

     

    Guaranteed Rate is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.

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Please Email your Resume/CV to [email protected] w/ the Job Title in the subject line.
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Location

3940 N. Ravenswood , Chicago, IL 60613

What are Guaranteed Rate Perks + Benefits

Guaranteed Rate Benefits Overview

• Our location rocks – right off the brown line at Irving Park. Our home base is a hip office with exposed brick and duct work, windows we can actually open during the summer, and an open floor plan. Rather than a cubicle life, we work in an open and collaborative environment.
• An in-house café offers breakfast, lunch and a late afternoon healthy snack. We subsidize all meals so you’ll never pay full price.
• Access to the office gym for only $20 a year. Yes, a whole year! There is also yoga, cross fit, and boxing offered for a very small fee. We want our folks happy, healthy, and feeling good.
• A FREE on-site nurse. Psshh who needs a doctor’s appointment when our nurse can do it all?
• A 5,000 square foot rooftop deck that’s available to everyone all day and all evening with WiFi, two bars, music, grills, fun umbrellas, a ping pong table, corn hole, and fire pits. All of this is offered when Chicago gives us those non-snow covered days.
• Holiday parties? We got’em!! Not just major holidays, any holiday. We also have monthly celebrations on our Rooftop.
• Inter-office contests like the Great Mac-Off, Chili Cook-Off and Limbo. We always keep you guessing, participating, and wanting more.
• 401k with percentage matching, Blue Cross health care coverage (yup, dental and vision too), short-term disability, life insurance, and even legal assistance (for a small monthly fee)…and did we mention the awesome rooftop deck?

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Commuter Benefits
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Please Email your Resume/CV to [email protected] w/ the Job Title in the subject line.
Apply now
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