Who We Are:

We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through our ongoing food programs located within companies and office buildings. Every day, each Fooda location is served by different restaurants that come onsite and serve fresh lunch from their chef’s unique menus. Fooda operates in 20 major US cities and plans to continue its expansion across the United States and internationally. Eight out of ten employees believe Fooda is one of their company’s top perks.

Position Overview:

Fooda is currently recruiting for an Operations Coordinator to support our growing number of markets and their daily support needs. This role works closely with the account management teams nationwide and will be responsible for providing daily troubleshooting support for our menus and helping improve corporate operating processes. Duties will include monitoring digital menu screens, monitoring our support hotlines, and communicating with Fooda employees and restaurants in all of our markets.

Who You Are:

• You love process, you work fast and care about the details
• You are a problem solver who likes a good investigation into a question and helping to find a solution
• You have strong communication skills and are a self-starter
• You’re comfortable working independently and to take ownership of an important aspect of the business
• You are friendly, high energy and love interacting with other people
• You have an ability to remain calm in stressful situations will upholding high standards of customer service
• You are savvy with technology and will be comfortable in a fast-paced startup
• You constantly are looking to improve, and are good at troubleshooting to come up with new solutions
• You are experienced in Microsoft Office, specifically PowerPoint

Your Responsibilities:

• Become an expert on our product and propriety software so you can provide internal operations support across all of our products and for all of in-market employees
• Manage and maintain our database of menus for our markets nationwide, including monitoring daily events to ensure menus are successfully uploaded and showing appropriately on displays
• Troubleshoot issues with Fooda employees and restaurants through our Menu Board hotline
• Eventually take on more responsibilities and manage projects as you grow at the company
• Assist markets concerning troubleshooting via email and phone
• Communicate with our external software and hardware representatives

What We’ll Hook You Up With:

• Competitive salary
• Excellent health benefits
• 401k matching
• Stock options
• Regular team meals, stocked beverage fridge, other food events around the city
• Startup culture in a renowned building with other startups

Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters please.