Purpose of the Role:

The Operations Excellence Manager is responsible for leading continuous improvement projects and driving problem-solving culture in our high-performing Distribution Center.

Key Responsibilities: 
• Identify and implement process improvements across the Operations team (Distribution Center, Facilities, Inventory, Safety, Security)
• Lead A3 problem-solving efforts to help Operations achieve annual KPI targets
• Extend the continuous improvement and problem-solving culture throughout the Operations team
• Responsible for long term DC capacity planning to support company strategy
• Represent the Operations perspective in strategic discussions, in projects as a subject matter expert, and throughout the company
• Designs process improvements to continually maximize Operations efficiency, safety, productivity and accuracy. Develop concepts and ROI and presents justification to senior management.
• Researches current methodologies to improve supply chain, distribution and warehousing strategies
• Makes recommendations to set service/performance levels and tracks project results against projections
• Directly manage Operations projects of all sizes and complexity
• Support annual integrated Operations planning (strategy, budget, KPI targets, projects), coordinating with Supply Chain, Technology, and other departments for dependencies

Competencies for Success:
• Business Insights
• Manages Complexity 
• Organizational Savvy 
• Resourcefulness 

Measure of Success:
• Distribution Center Cost/Carton
• Perfect Order Index - Distribution

Education and Experience:
• 8+ years Operations experience in a high-volume distribution environment
• BS in Industrial Engineering, BA in Business or related field. MS or MBA preferred