Operations Manager, Tempus ONE at Tempus

| Chicago
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Passionate about precision medicine and advancing the healthcare industry?

Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

As an Operations Manager focused on Tempus ONE at Tempus, you’ll be on the front lines of our battle to develop and deliver cutting-edge, modern technology into the hands of clinicians.  The software we’re developing is the culmination of input from scientists, clinicians, pathologists, engineers, data scientists, and some of the top academic oncology centers in the world.

This role will focus on enabling new and managing existing data integrations, driving go-to-market growth strategies and leading reporting and performance tracking. The Tempus ONE product includes a smart, voice-enabled portable device, accompanying mobile apps as well as an underlying software platform. Tempus ONE gives physicians the ability to retrieve all of the latest and most relevant information together from one source in order to make data driven decisions for care.

What You'll Do:

  • Immerse yourself in the tough problems we’re solving, and team with scientists, engineers, and designers to develop elegant software solutions to solve those problems
  • Work collaboratively across commercial, medical, product, data science and laboratory teams to develop go-to-market strategies for conversational artificial intelligence
  • Improve operational processes for customer adoption/engagement/retention, go-to-market tactics, KPI/OKR development as well as tracking and forecasting
  • Liaise across multidisciplinary teams of clinicians and scientific experts to collect and utilize medical input and support
  • Partner with product & engineering on development of product features, internal tools and other required capabilities
  • Communicate both internally and together with customers about production changes
  • Configure and troubleshoot conversational flows, training data and data integrations

Qualifications:

  • 3+ years of operating or product experience including scaling teams, leading projects, and a track record of exceeding KPIs
  • Strong understanding and/or interest in healthcare and artificial intelligence fields
  • Experience as a project/product/program lead for multiple high level initiatives in Healthcare or AI fields
  • Experience working with agile software development teams
  • Excel and Powerpoint savvy; Salesforce.com and Looker/Tableau experience is a plus
  • Strong data manipulation and analysis skills
  • Experience working across multiple concurrent initiatives and projects
  • Comfort troubleshooting and resolving issues that arise
  • Ability and interest to quickly ramp up on new concepts in disease-specific fields including genomics, oncology, neurology, etc
  • Ability to develop and maintain strong relationships across departments (sales, marketing, legal, business development, operations, product, medical affairs, clinical science, R&D, etc.)
  • Excellent written and verbal communication skills 
  • Preferably, experience with/knowledge of genomics, bioinformatics and computational biology (machine learning, statistics, algorithms)
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • GCPLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • SQLiteDatabases
    • tableuAnalytics
    • JIRAManagement
    • SalesforceCRM

Location

River North is a lively neighborhood in the Near North Side.

An Insider's view of Tempus

What makes someone successful on your team?

We value creativity in ideation, autonomy in execution, and a healthy tendency to always question the status quo.

Ash

Lead Data Scientist

What are Tempus Perks + Benefits

Tempus Benefits Overview

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short Term Disability Insurance
Flexible Spending Account
Commuter Benefits
Parental Leave
Charitable Matching Program
Mental Health Support Platform
Pet Insurance
Company Cafeteria with Breakfast, Lunch & Grab & Go Options
Stocked Kitchen with Snacks
On-Site Barista
Discounted Gym Membership
Discounted Divvy Membership
Diversity & Inclusion Initiatives
Team & Company Outings

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Time allotted for learning

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