Operations Manager

| Hybrid
Sorry, this job was removed at 8:48 p.m. (CST) on Wednesday, October 16, 2019
Find out who's hiring in Chicago.
See all Customer Success jobs in Chicago
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Who We Are:

Nextpoint is a pioneer in Legal Tech and a market leader in cloud-based eDiscovery and trial solutions for law firms, corporations, and government agencies.  Our eDiscovery platform helps attorneys manage large data sets, identify relevant information via AI and complex searches, and organize the evidence to build compelling arguments to support their clients' interests.  The legal industry is undergoing an exciting transformation as new technologies redefine how law firms operate and serve their clients. Nextpoint is leading the way with innovative solutions that meet the needs of this dynamic market.

The Operations Manager is a jack / jill of all trades and is energized by managing a variety of tasks..  The successful candidate is self-motivated, feels a strong sense of ownership, and thrives on helping the office to run smoothly.  This is an ideal role for someone who wants to be an instrumental part of shaping the culture at Nextpoint in how we operate and deliver outstanding service to our clients.

 

Responsibilities

  • Seek opportunities to improve processes through technology.

  • Partner with the people and cross functional teams (Sales, Client Success, Operations, etc.) to help identify systems opportunities and drive employee enablement.

  • Ensure the office is running smoothly by handling everything from ordering office supplies and lunches, to planning company outings and employee recognition celebrations.

  • Be the “go-to” HR person on the team for assistance with recruiting, benefits, and onboarding new employees.

  • Promote a company culture that encourages morale and performance.

  • Assist the CEO with meeting planning and calendar management.

  • Complete all tasks and projects as requested, on-time, with attention to detail and quality.

 

Qualifications

  • 2-3 years experience in an office manager/ administrative role

  • BA/BS degree required

  • Ability to problem solve and think analytically in a fast-paced environment

  • Excellent interpersonal and communication skills -- both in communicating internally to the team as well as externally with vendors

  • Ability to manage multiple tasks and projects

  • Self-starter; ability to achieve goals without daily supervision

  • Strong attention to detail and administrative/technical skills

 

Benefits

  • PPO Health Plan, Dental and Vision

  • Transit benefits

  • Flexible PTO policy & paid holidays

  • Professional development stipend

  • 401k plan & match

  • Fun work environment including catered lunches, coffee and snacks!

Read Full Job Description
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • MySQLLanguages
    • SQLliteLanguages
    • Ruby on RailsFrameworks
    • Google AnalyticsAnalytics
    • FigmaDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • TrelloManagement
    • Google SheetsManagement
    • MuralManagement
    • HootsuiteCMS
    • WordpressCMS
    • GrooveCMS
    • SalesforceCRM
    • BomboraCRM
    • Google SuiteEmail
    • ApolloLead Gen

Location

Leafy Ravenswood is a low-rise residential area with indie housewares, gift, & fashion stores. Restaurants serve creative takes on American, Italian, and French cuisine, & chill bars offer craft beers, ciders, or cocktails. Easily accessible by car, bike, CTA, or Metra!

An Insider's view of Nextpoint

What’s the vibe like in the office?

From day one, I felt so comfortable and energized coming into the office and collaborating with my team. It’s a supportive environment where I feel encouraged to share my ideas and ask for help when I need it. Spontaneous in-office happy hours happen all the time, which often leads to concerts, karaoke and more outside the office.

Elizabeth

Content Editor

How do you collaborate with other teams in the company?

In Product, collaboration is vital in serving our core user, business, and technical needs. On any given day, I may have a feasibility discussion with Engineers, define user challenges with Engagement, speak with Sales on the value of a release, meet with Marketing on our release strategy, and more. All of this informs the future of our product.

Annie

Product Manager

What are Nextpoint Perks + Benefits

Nextpoint Benefits Overview

PPO Health Plan, Dental and Vision
Transit benefits
Unlimited PTO policy & paid holidays
Professional development stipend
Home office stipend
401k plan & match
Free in-office lunch every day and a stocked kitchen and bar!
Flexible Hybrid or Remote work life
And more!

Culture
Volunteer in local community
Nextpoint, Inc participates in volunteer activities quarterly such as Share Our Spare, Shoes that Fit, Cobra 31 Foundation, and Lemonade Brigade.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Highly diverse management team
Diversity employee resource groups
Culture Club is an employee led group that meets on a regular basis to focus on Diversity & Inclusion, Wellness, Community Outreach, Social Events, & address any culture related topics of interest.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Fully employer-paid premiums.
Dental insurance
Vision insurance
Health insurance
Life insurance
Fully employer-paid basic premium.
Pet insurance
Financial & Retirement
401(K)
401(K) matching
100% employer match up to 3% of employee yearly salary.
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Unlimited PTO policy to promote a healthy work-life balance.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Free lunch every day in our Chicago HQ!
Company-sponsored happy hours
Onsite office parking
Pet friendly
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Paid industry certifications

More Jobs at Nextpoint

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about NextpointFind similar jobs like this