Operations Specialist

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Description
About us.
We're Tovala, a food-tech company completely reinventing home cooking to save consumers time. Through an innovative combination of hardware, software, and food, we give our customers a way to enjoy really good, good-for-you meals without sacrificing time to do whatever matters to them. We've amassed a loyal, rapidly growing following in just a few years, radically changing the day-to-day lives of people across the country and successfully creating a new model for the food industry. We're looking for great people to join our team of hard-working, food-loving nerds.
About the job.
We're looking for an Operations Specialist to join our team on a full-time basis to help us maintain and improve critical business operations as we continue to grow. This role requires a high level of organization and effective communication while acting as a liaison between internal teams cross-functionally and outside vendors. You will support Operations Managers in improving operational workflows and support various internal functions (food production and packing, customer order processing, 3rd party logistics, inventory, etc) through sourcing/ordering, data entry/manipulation, and logistics. This role is perfect for you if you thrive in a fast-paced environment and want to help a tech company grow through problem solving and process building.
How you'll spend your time at Tovala:

  • Assist with 3rd party logistics coordination to and from production facilities, warehouses, vendors, domestic shipping hubs, and ports of entry.
  • Support food production teams by sourcing and ordering materials
  • Use excel and internal systems for data entry, analysis, and manipulation
  • Prepare documents for weekly functions related to customer order processing, order packing, and order shipment.
  • Work with technical teams to identify internal system issues
  • Help identify weak points in overall operations processes and recommend improvements
  • Help implement, optimize and eventually maintain new operations processes and tools
  • Support other operations-related tasks and special projects as necessary
  • Maintain vendor relationships. Research and onboard new vendors as needed

*This position will primarily work remotely, but ideal candidate would be able to work on site at our Chicago-area or Salt Lake City-area production facilities on occasion.
Requirements
About you.

  • Bachelors or equivalent experience, preferably in Supply Chain, Business, or a related field
  • 1-3 years' experience in a professional setting
  • You're Proficient in MS Office suite, with strong emphasis on Excel
  • You're willing to learn new applications and related tasks.
  • You communicate well, both verbally and in writing
  • You are incredibly organized and pay attention to details. You notice the little things and are quick to fix them!
  • You can operate with a high level of autonomy and thrive when given the freedom and opportunity to solve problems
  • You can adapt to change quickly and, when faced with multiple priorities, you work effectively with your team to manage them.
  • You're interested in startups and excited to work in a fast-paced environment

Perks of the job.

  • Comprehensive healthcare coverage
  • Paid time off that you're encouraged to take
  • Transportation/health savings accounts
  • A free Tovala Smart Oven and discounted Tovala Meals
  • Frequent, fun company events
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Technology we use

  • Engineering
  • Product
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • SquirrelLanguages
    • ReactLibraries
    • ReduxLibraries
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • SolidWorksDesign
    • FigmaDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement

Location

We have a large, open-plan office in the West Loop but we're a flexible, hybrid workplace so you can determine with your manager and team how often to come in.

An Insider's view of Tovala

How would you describe the company’s work-life balance?

At Tovala, one of our core values is leading full lives. We work hard, but also strive to create an organization that is “about time” and encourages people to prioritize their health, family, and life.

Taryn

CFO

How do you collaborate with other teams in the company?

The Data Team at Tovala abides by these principles: 1. Be a person, not your job - Respect, kindness, and levity increase the success rate of collaborative projects. 2. Best answer wins - We care about the quality – not the source – of ideas. 3. Over-Communicate - We meticulously communicate progress, blockers, and changes – though we don't nag!

Mohammad Naveed

Director of Data

How does the company support your career growth?

I have grown with Tovala from packaging meals at one of our facilities to now analyzing data on the Ops team to ensure that our customers receive their meals on time! Over the past 3.5 years I have been promoted four times. I have had the opportunity to take on increasing responsibility, understand the business, and grow immensely!

Victoria

Operations Analyst

What's something quirky about your company?

I know it sounds like a cliche when people say that their company is like a family, but truly Tovala is like my family. There’s so much care and respect among team members that motivates me and everyone always jumps right in to help. I’ve also had the privilege as an early member to see this team grow quickly and maintain the same caring culture.

Cen

Senior Director of Business Ops

What are Tovala Perks + Benefits

Tovala Benefits Overview

At Tovala, we provide a rewarding career, competitive pay, benefits and exciting perks. Our product is all about saving people time, so we promote wellness, flexibility and taking time off to do things that are most important to you. We also provide equity to all employees so we can all think like owners.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Continuing education available during work hours
Customized development tracks

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