Since 2000, Guaranteed Rate has been creating a better way to get a mortgage. Today, the company has become the 8^th largest retail lender in the country with an A rating from the Better Business Bureau and operations in all 50 states. Nearly a fourth of the top 200 loan officers in America work for Guaranteed Rate¹ and they have over 500,000 happy customers and counting². Guaranteed Rate funded $23 billion dollars in loans in 2016 and more than $100 billion in loans since inception. 

¹ As ranked among the 400 top producers on National Mortgage News 2017 Top Dollar Volume list. ² Source: Guaranteed Rate’s funded loan data from 2000-2016

We are currently seeking a hard-working, dedicated Operations Assistant in Chicago, IL to join our innovative and passionate team. 

Responsibilities:

• Be on an innovative and fun team that is revolutionizing the way people go about making the biggest financial decision of their lives
• Receive on-going, comprehensive training and become an expert on home loan products and the mortgage process
• Work closely with our Service Consultants, Mortgage Consultants and Loan Coordinators to ensure a timely and accurate experience for our clients—from first time home buyers to refinancers—throughout the entire mortgage process
• Order and review several necessary online system checks and a variety of mortgage loan documentation
• Use state of the art technology to manage your loan pipeline as well as complete your job functions in a productive manner
• Provide world-class customer service and respectful, consultative guidance to your clients

Qualifications:

• Self-directed with a strong desire to learn and be a member of an innovative winning team
• Excellent disposition, mindset, communication skills and work ethic
• Ability to multi-task with strong attention to detail while meeting deadlines in a fast-paced environment
• Strong listening, problem solving skills and out of box thinking
• Inherent love of and desire to serve clients and create something unique and fantastic
• Commitment to integrity and customer service 

Here are some perks you earn from working at Guaranteed Rate and being part of the family:

• Our location rocks – right off the brown line at Irving Park.  Our home base is a hip office with exposed brick and duct work, windows we can actually open during the summer, and an open floor plan.  Rather than a cubicle life, we work in an open and collaborative environment.
• An in-house café offers breakfast, lunch and a late afternoon healthy snack. We subsidize all meals so you’ll never pay full price.
• Access to the office gym for only $20 a year.  Yes, a whole year!  There is also yoga, cross fit, and boxing offered for a very small fee.  We want our folks happy, healthy, and feeling good.
• A FREE on-site nurse. Psshh who needs a doctor’s appointment when our nurse can do it all?
• A 5,000 square foot rooftop deck that’s available to everyone all day and all evening with WiFi, two bars, music, grills, fun umbrellas, a ping pong table, corn hole, and fire pits.  All of this is offered when Chicago gives us those non-snow covered days.  
• Holiday parties? We got’em!! Not just major holidays, any holiday…corporate sponsored holiday events
• Inter-office contests like the Great Mac-Off, Chili Cook-Off and Limbo. We always keep you guessing, participating, and wanting more.  
• 401k with percentage matching, Blue Cross health care coverage (yup, dental and vision too), short-term disability, life insurance, and even legal assistance (for a small monthly fee)…and did we mention the awesome rooftop deck?
• Work for the #16 Top 100 Companies to work for in Chicago.