Operations Strategy Analyst
Avant is dedicated to building premier digital banking solutions for the middle class through a combination of technology, analytics and superior customer service. Since 2012, Avant has connected over one million customers to $6.5 billion in loans and to 200,000 credit cards. A high growth financial technology company, Avant has been featured in The Wall Street Journal, The New York Times, TechCrunch, Fortune, Bloomberg, and has raised over $600 million of equity capital. Visit www.avant.com for more information.
In your role as an Operations Strategy Analyst, you will be responsible for the day-to-day support and execution of projects that span across all areas in Operations including Product Originations, Customer Service, and Servicing. Additionally, core to the responsibility of each member of the Operations Strategy team is to continually challenge the status quo to ensure optimization of all processes that support the full customer lifecycle - your work will have a direct impact on the bottom line of the business.
Please Note: This position is considered remote eligible and we are accepting applicants outside of the Chicago market.
What you do at Avant:
- Manage initiatives that focus on process optimization and efficiency
- Own end-to-end execution from identification and initial assessment through to recommendation and implementation
- Coordinate with department leaders and business stakeholders to better understand objectives and ensure that operational processes align with product and business goals
- Oversee the execution and ongoing management of strategic deliverables set forth by Leadership
- Build/maintain operational dashboards and reporting suite to track, manage, and provide valuable insights on metrics and KPIs
- Create and deliver executive level reporting, including monthly and quarterly updates
Why you are a fit for Avant:
- BA/BS in an analytical field of study Entrepreneurial, self-driven, and strong desire to develop new skill sets
- Strong problem-solving, interpersonal, and communication skills
- Advanced proficiency in MS Excel and PowerPoint and/or corresponding Google applications
- SQL strongly preferred
Why Avant is a fit for you:
At Avant, we believe our values make a difference:
We value, support, and help each other grow
We are committed to active inclusion and diversity
We are transparent and believe the best idea wins
We succeed when our customers succeed
We get sh!t done… responsibly
And we keep it fun!
We believe that ideas are more important than titles, everything is more fun together, everyone drives change, and everyone is an owner. While we believe the perks and benefits that we offer are terrific, nothing excites us more than having the ability to collaborate with intelligent, highly-motivated and talented people on challenging problems as we work to change the face of online lending.